"Overall good. Clean. Biggest negative is the noise. Poor soundproofing and doors really bang shut when people enter and exit rooms. Hotel is also show ... " More
In suburbs
You'll find Crossroads Center and Stearns History Museum within 2 miles (3 km) of this hotel. St. Cloud State University and Quarry Park and Nature Preserve are also within 3 miles (5 km).
Family-friendly fun
This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the spa tub and perks like free self parking and free WiFi.
Free WiFi, refrigerators
The 257 soundproofed guestrooms offer free WiFi and room service. LED TVs come with cable channels, and other amenities include refrigerators and coffee/tea makers.
Jan 29, 2020 by Phil - Guest Services Manager
Thank you for your 4 star review! We appreciate your feedback!
Dec 11, 2019 by General Manager
Thank you for leaving us your thoughts on your recent visit. On occasion, third-party reservation sites do not sync appropriately with our system which can cause overbookings. We sincerely apologize that this may have happened during your visit. As we have limited control over changes and refunds of reservations made through a third-party, we encourage you to reach out directly to the agency you booked with. They will be best equipped to assist you. We hope for another chance to impress you in the future.
Aug 21, 2019 by Mgmt
Thank you for your review! We appreciate all feedback!
Aug 3, 2019 by Gina
Thank you so much for taking the time to provide a survey. We hope you come back and visit us in the near future.
Apr 2, 2019 by General Manager
We appreciate you taking the time to leave us feedback! Our team is pleased to hear that you felt your stay was overall good and that you took notice of the cleanliness we always strive to provide and upkeep. We are sorry about the issue you faced with the noise and will look to minimize this in the future. We are currently going through a full-scale renovation that will update the rooms and overall look of the property. We hope that we will have the opportunity to host you again should your travels bring you back to the city. Safe travels!
Feb 25, 2019 by General Manager
Thank you for choosing Holiday Inn Hotel & Suites St. Cloud! It means so much to us to know that you enjoyed a five-star experience. Your thoughtful remarks for our team are such an encouragement! As you noted, our location makes it so easy to see the area. We look forward to your next visit!
Jan 5, 2018 by Night Manager
Thank you for your recent stay with us and your comments concerning your experience here. Your feedback is extremely valuable to us, as it identifies both strengths and challenges. Thank you for your honest feedback, as this helps us get better at what we do and it is very important to us. I hope you will allow us another opportunity to make things right for you.
Jul 14, 2017 by Sarah
Thank you for the feedback. We are working to resolve all issues at hand. I am happy to hear Beth took care of you when notified of the situations. Please let us know if there is anything else we can do for you.
Holiday Inn Hotel & Suites - St. Cloud offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 21000 square feet (1951 square meters) and includes a conference center. A vending machine, an arcade/game room, and concierge services are also featured at the family-friendly Holiday Inn Hotel & Suites - St. Cloud. Free self parking is available. This 3-star St Cloud hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Holiday Inn Hotel & Suites - St. Cloud offers 257 accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. 42-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 8:30 AM and on weekends from 8:00 AM to 10:00 AM.
Legends Cafe - This cafƩ serves breakfast only.
Legends Bar and Grill - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.