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"Everyone was pleasant and helpful " More

By a verified traveler on Sat 13 May 2023

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Hotel Description

Hotel near Onondaga Lake Park in Syracuse

In entertainment district

At this Syracuse hotel, you'll be within 3 miles (5 km) of Onondaga Lake Park and 6 miles (10 km) of New York State Fairgrounds. Also within 9 miles (15 km) are Destiny USA and Rosamond Gifford Zoo.

Free perks

This hotel features a gym and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 King Bed, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Apr 28 - Apr 29

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Fairgrounds ratings based on 12 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites Fairgrounds

Everyone (5) Couples (3) Family (5)
3 out of 5

Posted by on Sep 18, 2023

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Comment from Hotel Management

Oct 11, 2023 by Manager

Hello Heather, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

5 out of 5

Posted by on Aug 8, 2023

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Comment from Hotel Management

Aug 29, 2023 by Manager

Hello Milana,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

2 out of 5
Rooms were clean, but the room was dated. There were what looked like water damage and stains to the ceiling in our room and our bathroom. We could tell there were some updates to the building but the updates should’ve more been based to the rooms instead of lobby. Some things were old looking and scabbed together, and there was no local information for nearby restaurants or other attractions. Bed was comfy but upon checking mattress it looked old and kind of dingy. May have been over charged as well- waiting to see if the pending amount goes thru.

Posted by on Aug 5, 2023

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Comment from Hotel Management

Aug 7, 2023 by Manager

Hello Abby, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

1 out of 5
Should not be recommended. Property needs a lot of work. Very sketchy pulling into parking lot with people hanging out blasting music. Doors don’t need key card to open. Open to anyone. Not a very safe feeling hotel. Pizza delivers but nothing walkable.

Posted by , from Greenville on Jul 16, 2023

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Comment from Hotel Management

Jul 19, 2023 by Manager

Hello James, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

5 out of 5
Everyone was pleasant and helpful

Posted by on May 13, 2023

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Comment from Hotel Management

May 16, 2023 by Manager

Hi Jeannette,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

2 out of 5
Broken shower

Posted by on May 31, 2022

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Comment from Hotel Management

Jun 11, 2022 by Manager

Hello Lloyd, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our shower. We hope to see you again in the future.

2 out of 5
1) Breakfast was terrible 2) Moldy smell throughout the facility 3) Poor housekeeping service -"service on request only" 4) Prices were more than doubled due to the NYS Fair Overall, would not stay again.

Posted by , from WEST HARTFORD on Aug 25, 2021

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Comment from Hotel Management

Aug 25, 2021 by Manager

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our housekeeping and also our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

5 out of 5
The room was very comfortable & had everything that we needed.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 23, 2019 by Management

Dear Guest, Thank you for taking your time to review your stay with us. We are very pleased to see that you enjoyed your stay with us and gave us a 5! We hope to see you again in the future.

4 out of 5
Queen beds would be nice versus full beds. Staff was very nice.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 27, 2019 by Management

Dear Guest, thank you for taking your time to review your stay with us. We are very pleased to see that you enjoyed the beds and the staff and we hope to see you again in the future!

1 out of 5
I went to Syracuse for a campus visit with my daughter and not knowing where to stay decided on this place because the price was good. What a mistake. The hotel is very run-down, smells, and the service is terrible. I asked for the wi-fi password and the very put-out desk clerk said that it was on my key holder. It wasn't. I asked for an extra blanket and the very put-out desk clerk gave me one that smelled of mildew. I put it in the closet because it smelled so bad. I didn't even bother asking for another one. When the maid came in the morning to clean our room, I asked her to come back little later because we weren't ready to leave for the day yet. She gave me attitude and said that my room was the last one that she had to do. It was 11:00am. They seem to run this place for their convenience and not the guests. Next time I will pay double and go to the Sheraton instead. Not worth the price for this place.

Posted by , from Boston on Jul 19, 2019

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Comment from Hotel Management

Jul 20, 2019 by Management

Dear Guest, Thank you for taking the time to review your stay. I apologize that we did not meet expectations as the owner does plan to make renovations to the hotel in the near future. Also we will be discussing this issue with the front desk as well to make sure this never happens again.

About the Quality Inn & Suites Fairgrounds

Location 100 Farrell Rd, Syracuse, NY 13209

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites Fairgrounds. Self parking is free.

  • 1 building
  • 143 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: New York State Fair Station (7.9 km / 4.9 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Fairgrounds offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. This Syracuse hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per accommodation, per night (maximum USD 25.00 per stay)
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Pets allowed in smoking rooms only
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night (maximum USD 25.00 per stay)
  • Service animals are exempt from fees
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Fairgrounds
  • Clarion Fairgrounds Syracuse
  • Clarion Inn Fairgrounds
  • Clarion Inn Fairgrounds Syracuse
  • Quality & Suites Fairgrounds
  • Quality Inn & Suites Fairgrounds Hotel
  • Quality Inn & Suites Fairgrounds Syracuse
  • Quality Inn & Suites Fairgrounds Hotel Syracuse

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in smoking rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.