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4.1 out of 5

"Upon approach, lacks landscaping. But the rooms are very nice and fully updated- hidden GEM!!! " More

By a verified traveler on Sat 25 Nov 2023

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Hotel Description

Hotel with free WiFi, connected to a shopping center in Terrell

City center stay

Within the region of this Terrell hotel, you'll find Kay Bailey Hutchison Convention Center.

Free perks

This hotel features a gym and a seasonal outdoor pool. Enjoy the spa tub and free perks like continental breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and laundry facilities are also on offer.

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$69* Per night/room Mar 31 - Apr 1

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites Terrell ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites Terrell

Everyone (11) Family (3)
5 out of 5
Upon approach, lacks landscaping. But the rooms are very nice and fully updated- hidden GEM!!!

Posted by on Nov 25, 2023

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Comment from Hotel Management

Dec 1, 2023 by Mack

Dear Jennifer;Thank you for taking time to write review about your stay with Quality Inn & Suites Terrell. It's please to receive such a compliments. we appreciate it and look forward to see you again.

3 out of 5
Check in process took longer than it should. Maybe the clerk was new, not sure. She was nice though.

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 28, 2021 by Mack

Dear Ken; Please accept our apologies regarding delay in check-in. We will be using your feedback for improvement. and thank you for your compliments.

5 out of 5
The ladies at front desk were very friendly. The only thing i didnt like was cleaning people knocking at like 10am

Posted by on May 16, 2021

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Comment from Hotel Management

May 16, 2021 by Mack

Thank you for taking time to write review about your stay with Quality Inn & Suites Terrell. Please accept our apology on behalf of our housekeeping staff for knocking on door too early. We keep it in mind these for improvement and we appreciate your compliments for front desk staff. we looking forward for another stay when ever travel brings back to you terrell.

4 out of 5
Everything was fine except my mattress was too hard & it was a challenging slumber.

Posted by on Oct 8, 2020

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Comment from Hotel Management

Oct 8, 2020 by Mack

Thank you for taking time to write review about your stay with us. We appreciate your feedback and look forward for superior accommodation on your next visit.

4 out of 5
Great customer service. Very comfortable room. Great hot tub. Only complaint was tub doesn't drain properly. But all in all great stay

Posted by , from Terrell texas on Jun 21, 2020

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Comment from Hotel Management

Jun 26, 2020 by Mack

Dear Laura; Thank you for taking the time to share your review regarding your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I want to assure that we appreciate your feedback and look forward to provide superior stay on your next stay with us.

5 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 15, 2019 by Mack

Thank you for ratings and business. We look forward to provide another great stay with us.

2 out of 5

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 17, 2019 by Mack

Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion, and I apologize for any inconvenience you experienced. we hope you give us another Opportunity to provide superior accommodations on you next visit.

4 out of 5
Tv was not work when i got there but it was fixed & everything was good

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jul 1, 2019 by Mack

Thank you for taking the time to write review about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests and I am glad to hear that we were able to fix TV issue quickly. once again thank you for your business and look forward to see you again soon!

5 out of 5
n/a Front desk personnel was very friendly and helpful.

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 3, 2019 by Mack

Thank you for your compliments about staffs friendliness, I will pass it on to staff as we continue to strive to provide superior services. Thank you for your business and look forward to accommodate again.

5 out of 5
Nothing fancy, but staff is nice and room was good. Nice sheets, firm bed; but not cement. Great water pressure and a high enough shower head you aren't scrunched under the water. Lots of breakfast stuff, but no meat... personal choice of the owners. Not a big issue for us, but if carnivores are disappointed, there's a Waffle House right there. Go get your sausage, big boy!

Posted by on Dec 27, 2018

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Comment from Hotel Management

Jan 1, 2019 by Mack

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Just aware that we do serve one meat product so we hope to see you again soon!

About the Quality Inn & Suites Terrell

Location 103 Mira Place, Terrell, TX 75160

Property Features

Quality Inn & Suites Terrell offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 648 square feet (58 square meters) and includes a conference center. Quality Inn & Suites Terrell also features complimentary newspapers in the lobby, laundry facilities, and a front-desk safe. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Terrell hotel.

  • 1 building
  • 50 guestrooms or units
  • 2 levels
  • 648 sq ft of conference space
  • 58 sq m of conference space
  • Built in 1999
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Terrell offers 50 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 10 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Motel Terrell
  • Comfort Inn Terrell
  • Quality Inn Terrell
  • Quality Terrell
  • Quality Inn Suites Terrell
  • Quality Inn & Suites Terrell Hotel
  • Quality Inn & Suites Terrell Terrell
  • Quality Inn & Suites Terrell Hotel Terrell

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.