Skip to main content
Beginning of main content
5.0 out of 5

"The staff was wonderful. The location was convenient - close to shopping, but also right next to a rice field. The meals were excellent. " More

By a verified traveler on Sat 01 Aug 2015

Enter dates to see availability

Hotel Description

5-star luxury resort near Ubud Monkey Forest, connected to a shopping center

Heart of Ubud

With a stay at this Ubud City-Centre resort, you'll be within half a mile (1 km) of Ubud Monkey Forest and 2 miles (3 km) of Ubud Palace. Ubud Traditional Art Market and Campuhan Ridge Walk are also within 2 miles (3 km).

Poolside dining

This smoke-free resort features a full-service spa, 2 outdoor pools, and a restaurant. Families will appreciate the children's pool, kid-friendly dining, and babysitting. Enjoy the gym and perks like free valet parking and free WiFi.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$110* Per night/room Oct 7 - Oct 8

Deluxe Room (With 1 x Airport Transfer)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (Connecting Room)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room - Domestic & KITAS Deals

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Exclusive Room (Alaya Room with 1x Airport Transfer)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Alaya Room - Domestic & KITAS Deals

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Alaya Resort Ubud - CHSE Certified ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Alaya Resort Ubud - CHSE Certified

Everyone (2)
5 out of 5

Posted by on Nov 19, 2019

Was this review helpful to you?
5 out of 5

Great getaway.

The staff was wonderful. The location was convenient - close to shopping, but also right next to a rice field. The meals were excellent.

Posted by , from Simi Valley, CA USA on Aug 1, 2015

Was this review helpful to you?

About the Alaya Resort Ubud - CHSE Certified

Location Jl. Hanoman, Ubud, Bali 80571

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Alaya Resort Ubud - CHSE Certified offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Spa services, a library, and a terrace are also featured at the luxury Alaya Resort Ubud - CHSE Certified. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. This 5-star Ubud resort is smoke free.

  • 105 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2013
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Alaya Resort Ubud - CHSE Certified offers 105 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Petani Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Bamboo Bar - This bar is located by the pool. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Safari nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

DaLa Spa has 6 treatment rooms including rooms for couples. Services include massages and body treatments.

Guests under 14 years old are not allowed in the spa.

  • Body treatments
  • Number of treatment rooms 6
  • Minimum age to access spa is 14
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Alaya Resort Ubud - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Alaya Resort Ubud - CHSE Certified

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • One child stays free
  • Noise-free rooms not guaranteed
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not offer onsite COVID-19 testing
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 8
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: IDR 292875 for adults and IDR 140580 for children (approximately)
  • Airport shuttle fee: IDR 786500 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alaya Hotel
  • Alaya Hotel Ubud
  • Alaya Ubud
  • Ubud Alaya
  • Alaya Resort Ubud Bali
  • Alaya Ubud Resort
  • Alaya Resort

You should know

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://travel.travelocity.com/Ubud-Hotels-Alaya-Resort-Ubud---CHSE-Certified.h6226260-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Ubud-Hotels-Alaya-Resort-Ubud---CHSE-Certified.h6226260-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Ubud-Hotels-Alaya-Resort-Ubud---CHSE-Certified.h6226260-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.