Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property
4-star family-friendly hotel near Umhlanga Rocks Beach, connected to a shopping center

Choose dates to view prices

Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Outdoor pool, sun loungers
Exterior
Apartment, 2 Bedrooms | Premium bedding, in-room safe, individually decorated
Daily buffet breakfast (ZAR 215 per person)
Exterior
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320
  • Popular LocationGateway Theatre of Shopping2 min walk
  • Popular LocationUmhlanga Main Beach9 min drive
  • Popular LocationUmhlanga Rocks Beach11 min drive
  • AirportDurban (DUR-King Shaka Intl.)23 min drive

Room options

Room, 1 King Bed

  • 237 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

  • 237 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • 237 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

Apartment, 2 Bedrooms

  • 797 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 796 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Loft, 1 Bedroom

  • 807 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Umhlanga

Beach, shopping nearby .Your stay at this Umhlanga hotel places you within a 10-minute walk of Gateway Theatre of Shopping and KwaZulu-Natal Sharks Board. Also, Umhlanga Hospital is within half a mile (1 km) and Umhlanga Lighthouse is within 2 miles (3 km).

What's nearby

  • Gateway Theatre of Shopping - 2 min walk
  • KwaZulu-Natal Sharks Board - 6 min walk
  • Umhlanga Lighthouse - 4 min drive
  • Umhlanga Main Beach - 9 min drive
  • Umhlanga Rocks Beach - 11 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive

Restaurants

  • Kauai - 2 min walk
  • Circus Circus Cafe - 5 min walk
  • Cuba Lounge - 4 min walk
  • Pizza Boyz - 4 min walk
  • News Cafe - 3 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4-star family-friendly hotel near Umhlanga Rocks Beach, connected to a shopping center
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The family-friendly Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge also features a rooftop terrace, a garden, and coffee/tea in a common area. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Umhlanga hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2009
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Xhosa, Zulu

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle
  • Self parking on site (ZAR 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: ZAR 215 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires full payment at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 300 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

How close is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge to the airport?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is 12.2 mi (23-min drive) away from the King Shaka Intl. Airport (DUR) airport, the closest popular airport to the property.

How much does it cost to stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge on May 24, 2024 start from $73.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have an airport shuttle?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers an airport shuttle 24 hours a day, on request, for a charge of ZAR 350 per person, one-way.

How close is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge to the beach?

This hotel is 2.1 mi (10-min drive) from Umhlanga Rocks Beach and 7.2 mi (12-min drive) from Durban Beach. Don't forget your sunscreen!

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free breakfast?

Free breakfast isn’t provided at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge, but buffet breakfast is offered for a fee of ZAR 215 per person.

Is there a casino at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, there is no casino at this hotel, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (15-min drive) are nearby.

What time is check-in at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Free parking is not available at this hotel. Self parking is available for ZAR 65 per night.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a pool?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge features an outdoor pool.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a restaurant?

Yes, there is a restaurant on site.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a spa?

There are no spa services available at this hotel.

How close is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge to downtown Umhlanga?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is 0.6 mi away from Umhlanga Ridge.

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 145 out of 314 reviews" "
Rating 8 - Good. 96 out of 314 reviews" "
Rating 6 - Okay. 44 out of 314 reviews" "
Rating 4 - Poor. 19 out of 314 reviews" "
Rating 2 - Terrible. 10 out of 314 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mohamed

Traveled with group
Liked: Room comfort
great value for money and location is ideal
Stayed 6 nights in Jan 2024

8/10 Good

Charis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average stay
Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sinethemba

Stayed 3 nights in Dec 2023

10/10 Excellent

Marillyn

Stayed 1 night in Dec 2023

4/10 Poor

João Batista

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic.
Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail.
Stayed 1 night in Dec 2023

10/10 Excellent

Delesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Natasha

Stayed 2 nights in Dec 2023

10/10 Excellent

Pranisha

Stayed 3 nights in Nov 2023

10/10 Excellent

Pranisha

Stayed 3 nights in Nov 2023