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"AC not working, restroom not cleaned, TV not working, Safe closed - this happened when we checked in. Hotel staff is very nice and friendly and Shuttl ... " More

By a verified traveler on Sat 17 Jun 2017

Hotel Description

5-star luxury hotel near Doge's Palace, connected to the convention center

Near the airport

Stay at this Venice hotel and you'll be within half a mile (1 km) of Venice Convention Center and 2 miles (3 km) of San Nicolò Beach. Giardini della Biennale and San Nicolo al Lido are also within 3 miles (5 km).

Poolside dining

This luxury hotel includes 2 restaurants, an indoor pool, and a fitness center. Dine at the beachfront restaurant and relax with beach cabanas. Families will appreciate the onsite laundry facilities and free childcare.

Free WiFi, Smart TVs

The 196 guestrooms feature free WiFi, Smart TVs with digital channels, and thoughtful touches like espresso makers and bathrobes. 24-hour room service, minibars, and premium bedding are also available.

Suite, Sea View (Presidential)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room, Sea View (Grand)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room (Grand)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Excelsior Venice ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Excelsior Venice

Couples (1)
3 out of 5

Nice Hotel but no way a 5 Star

Pros: Nice large rooms directly at the beach.
Cons: Get some towel racks into the bathroom if you want to save the towels from being changed every day.
AC not working, restroom not cleaned, TV not working, Safe closed - this happened when we checked in. Hotel staff is very nice and friendly and Shuttle Service to Venice is great. Housekeeping is a disaster at this place.

Posted by , from Miami on Jun 17, 2017

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Comment from Hotel Management

Jun 19, 2017 by ExcVenice

Dear Wernerjb, thank you for your review and the kind words you spent on our staff and the comfortable shuttle service we offer to our in-house guests. We are delighted you enjoyed your stay and thank you for the patience with our air-conditioning and the not working TV. We are pleased to confirm it is all now fixed. We look forward to welcoming you back once more. With best wishes from Venice Lido, The Management

Renovations + Closures

The property is closed between October 18 and April 16.

Property Features

Hotel Excelsior Venice offers its guests an indoor pool, a fitness center, and a seasonal outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 10 meeting rooms available. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Excelsior Venice. For a fee, parking is available. This 5-star Venice hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1908
  • Bar on the beach
  • Bar or lounge
  • Deli
  • Supervised kid's activities (free)
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Marco Polo Airport (VCE) (25 km / 15.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Excelsior Venice offers 196 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Ristorante Tropicana - This restaurant specializes in local cuisine and serves dinner only. Reservations are required.

Elimar Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Pool Bar - This poolside bar serves light fare only. Open daily.

Blue Bar - Onsite cocktail bar. Open daily.

Elimar Bar - This bar is located on the beach. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 125 per night.

Pet Policy

  • Pets: EUR 50 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The Half Board Lunch rate plans include breakfast and lunch.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 36 for adults and EUR 18 for children (approximately)
  • Self parking fee: EUR 40 per day
  • Nearby parking fee: EUR 36 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Hotel Venice
  • Excelsior Venice
  • Excelsior Venice Hotel
  • Hotel Excelsior
  • Hotel Excelsior Venice
  • Venice Excelsior
  • Venice Excelsior Hotel
  • Venice Hotel Excelsior
  • Hotel Excelsior Venice Hotel
  • Hotel Excelsior Venice Venice
  • Hotel Excelsior Venice Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.