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"Great location, but it is the only advanteage. Otherwise all negatives: poor selection for breakfast- really basic items, worse than other less rated ... " More

By a verified traveler on Wed 23 Oct 2019

Hotel Description

4-star hotel near Grand Canal

City center stay

A stay at this San Marco hotel places you steps from Rialto Bridge and a 5-minute walk from Grand Canal. St. Mark's Basilica and St. Mark's Square are also within half a mile (1 km).

Free breakfast

This hotel features a bar/lounge, free WiFi in public areas, and a terrace. Enjoy the free continental breakfast each morning. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Free WiFi, flat-screen TVs

The 79 soundproofed guestrooms offer free WiFi and minibars. Flat-screen TVs come with satellite channels, and other amenities include room service and free local calls.

Junior Suite, Balcony (Honeymoon)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Apartment, 1 Bedroom, Canal View (separate entrance with stair lift)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Grand Canal and Rialto View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Apartment, 1 Bedroom (separate entrance with stair lift)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Rialto ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Rialto

Everyone (8) Family (2)
3 out of 5
Great location, but it is the only advanteage. Otherwise all negatives: poor selection for breakfast- really basic items, worse than other less rated hotels. No coffee or tea in the rooms, no water. When asked for tea or water, I had to pay for it. When called reception at midnight for hot water, I was instructed to come to reception and pick it up myself. The service is very poor for reated 4 star hotel! Hair dryer outdated, just blowing warm air, cannot make any hairstyle with it.

Posted by , from USA on Oct 23, 2019

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4 out of 5
Excellent location, friendly staff. Nice free tour to Murano

Posted by on Sep 8, 2019

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5 out of 5
Loved the location. Staff very helpful and knowledgeable.

Posted by on Aug 25, 2019

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3 out of 5
The hotel room was not only small but it felt like a closet and not for anyone who is claustrophobic. We literally felt like we had been given the attic as we had to climb a long set of stairs to get to the room. The room had a horrible smell of floral air freshener which was difficult to handle for someone with allergies. When we arrived the room still had someone’s used knee patches on the dresser, and the bathroom toilet was dirty. The bead spreads are rough, definitely unable to use as coverage. Great location, just not what we had hoped for of a Four star hotel! Some staff were very nice and some where not. I would probably not stay at this property again, i would definitely ask before booking a room here for a room with a window with a view, no stairs to climb and advise hotel if allergies.

Posted by , from Los Angeles on Aug 19, 2019

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5 out of 5
Great friendly staff, nice clean room. As for such a central location, it was surprisingly quiet.

Posted by , from PDX, OR on Nov 28, 2018

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5 out of 5

Great hotel, right in the heart of Venice

Staff was exceptional and very nice, great location. Hotel was in classic Venetian style and had padded fabric walls! Location was excellent!!

Posted by , from Austin, TX, US on Dec 5, 2017

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1 out of 5

over rated and over priced, absolutely disgusting

Pros: walking out the door as I left.
Cons: better rooms, better amenities, better staff.
Location: venice itself was amazing. spectacular overall vacation. only the room failed to live up to our expectations. I will never, ever stay here again
The staff was extremely rude. their attitude, matched, by the room itself. an over-price closet, WITHOUT WINDOWS, no fridge, no amenities, no view. and I paid top dollar!!! what absolute rip-off!!! I am urging everyone to avoid this place like the plague!!!

Posted by , from usa on May 6, 2017

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3 out of 5

Not worth the money.

Pros: Decent location.
Not what I expected for the price. The room was just ok. The shower was teeny tiny.

Posted by on Oct 30, 2016

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5 out of 5

Great location, no complaints

My wife and I stayed here one night while traveling Italy. (We wish we had stayed longer -- Venice is wonderful!) No real complaints about this hotel. The room was on the smaller side, but that's no surprise for the location & price. Perfectly located on the Grand Canal, and the desk service was very friendly and helpful. Would certainly recommend.

Posted by on Mar 22, 2016

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4 out of 5

Nice Hotel Near the Rialto Bridge

Pros: Key benefits of the hotel included: - The location - The size of the room (very large compared to some other hotels in Venice) - Friendly staff
Cons: Having a room with a view of the Grand Canal can be fairly loud.
Location: The Rialto Bridge and a number of cathedrals are all very close. The St. Mark's Square is about 10 minutes away.
Overall, the Rialto hotel was a very good place to stay. The location was very good as it was only steps away from the Rialto bridge. This can be very helpful since it is easy to get lost in Venice and there are many signs indicating how to get to the Rialto bridge. There are also a number of close boat stops that provide access to the hotel. We arrived early after finishing a cruise and the hotel staff was very good about getting a room for us as quickly as possible. The staff was also very helpful with giving dinner recommendations and answering questions that we had.

Posted by , from Chicago on Jul 2, 2015

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Renovations + Closures

This property is closed from March 10 2020 to May 27 2020 (dates subject to change).

The following facilities will be closed during November, December, January, February, and March:

  • One of the dining venues

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at Hotel Rialto. This 4-star Venice hotel is smoke free.

  • 79 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Orly Airport (ORY) (1,101.4 km / 684.4 mi)
  • Train station: Venice Santa Lucia Station (5.9 km / 3.7 mi)

Room Amenities

Hotel Rialto offers 79 accommodations with minibars and safes. 24-inch flat-screen televisions come with satellite channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

The front desk at this property is open daily from 9 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The credit card used to book the reservation must be presented by the cardholder at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • Please note, some room types at this property are not available when booking a stay with children.
  • Online Penalty Collection
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Rialto
  • Hotel Rialto Venice
  • Rialto Hotel
  • Rialto Venice
  • Rialto Venezia Hotel
  • Rialto Venezia Venice
  • Rialto Venezia Venice
  • Hotel Rialto Venice
  • Hotel Rialto Hotel
  • Hotel Rialto Venice
  • Hotel Rialto Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.