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"Walls are paper thin People above me stomping both nights Loud talking and profanity in the room above " More

By a verified traveler on Tue 27 Apr 2021

Hotel Description

Enjoy free breakfast at this 3-star Wilmington hotel

Near the airport

You'll find University of North Carolina at Wilmington and Trask Coliseum within 3 miles (5 km) of this hotel. Hugh Macrae Park and Mayfaire Town Center are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

The soundproofed guestrooms offer free WiFi and free weekday newspapers. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$101* Per night/room Sep 26 - Sep 27

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Wilmington, NC ratings based on 26 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Wilmington, NC

Everyone (14) Couples (4) Family (8)
1 out of 5
Pool was not listed on Travelocity as not in working order. Wanted a refund. Did not stay and was told by both Travelocity and the hotel that I needed to get this from the other. No help. No refund. Never using Travelocity again.

Posted by on May 24, 2021

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Comment from Hotel Management

May 25, 2021 by Manager

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

4 out of 5
Walls are paper thin People above me stomping both nights Loud talking and profanity in the room above

Posted by on Apr 27, 2021

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Comment from Hotel Management

Apr 27, 2021 by Manager

We appreciate that you've taken the time to share with us regarding our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

4 out of 5

Posted by on Dec 25, 2020

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Comment from Hotel Management

Dec 26, 2020 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

1 out of 5
We were extremely disappointed with our entire stay! We did not stay any longer after the first night because it was so ridiculous! We were promised that the pool would be open which is the entire reason we booked this hotel! They promised us that it would be fixed and it was not the entire time! We were awoken the entire night by loud noise in the hallway at 1 AM, 2 AM, 3 AM, 3:30 AM and 4 AM! They refused to refund us because we booked through Travelocity! They said if we did not book for you they would have refunded us!

Posted by on Feb 27, 2020

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Comment from Hotel Management

Mar 1, 2020 by Manager

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

5 out of 5

Posted by on Feb 7, 2020

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Comment from Hotel Management

Feb 7, 2020 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5 out of 5
Quite location and friendly staff Easy to get to. Nothing is too far away. Probably my tenth stay here..

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5 out of 5
Everything from checking in to room cleanliness was perfect.The only problem was WIFI connection. Unsecured and slow.

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 2, 2020 by Manager

Thank you so much for the incredible rating. We look forward to your next visit!

5 out of 5
Clean and new. Staff was most helpful. Safe location and quiet!

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 13, 2019 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

5 out of 5

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

1 out of 5
Bed Bugs !! A massive infection that had to be there for a while !!! I am now home everything I own in hot water or garbage bags !!! The place looks great at the lobby; but the rooms are like a horror movie!!

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 16, 2019 by Guest Relations Manager

Dear Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. Any issue related to pest alerts is quickly addressed through professional treatment. I am sorry for your experience, and we appreciate your feedback. We hope to earn your business once again and to provide you with a superior experience.

About the Country Inn & Suites by Radisson, Wilmington, NC

Location 4706 New Centre Drive, Wilmington, NC 28405

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. A fitness center, a library, and gift shops/newsstands are also featured at the business-friendly Country Inn & Suites by Radisson, Wilmington, NC. Free self parking is available. This 3-star Wilmington hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 4 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2008
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Wilmington, NC offers 74 accommodations with safes and coffee/tea makers. 39-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Country Airport-Convention
  • Country Inn Airport-Convention
  • Country Inn Wilmington Airport-Convention Center
  • Country Wilmington Airport-Convention Center
  • Country Carlson Wilmington NC
  • Country Inn & Suites by Radisson, Wilmington, NC Hotel
  • Country Inn & Suites by Radisson, Wilmington, NC Wilmington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.