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4.0 out of 5

"Everything from the minute I checked in to checkout. " More

By a verified traveler on Mon 24 Feb 2020

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Hotel Description

3.5-star hotel near Wake Forest University

Heart of Winston-Salem

At this Winston-Salem hotel, you'll be within half a mile (1 km) of Wake Forest University and 3 miles (5 km) of Benton Convention Center. Lawrence Joel Veterans Memorial Coliseum and Truist Field are also within half a mile (1 km).

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$102* Per night/room Jul 1 - Jul 2

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus University Inn ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus University Inn

Everyone (5) Couples (2) Family (4)
2 out of 5
We checked in and went to our room. The beds had been stripped but not made up, the blankets piled in a chair. No towels and the bathroom hadnt been cleaned. Like they took the dirty linens but never went back to prepare the room. Tried to call the desk but the phone didnt work and had to use my cell. Dragged everything back downstairs for another room key, different floor. Getting off the elevator the whole hallway smelled of cigarette smoke. Keys did not work and could not get into the room. Went back downstairs for keys to a third room and finally able to get into a room that was ready. Otherwise the room we stayed in was fine.

Posted by on Mar 1, 2020

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5 out of 5
Everything from the minute I checked in to checkout.

Posted by , from Citra, FL on Feb 24, 2020

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4 out of 5

Posted by on Sep 7, 2019

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3 out of 5
The bathroom was very small. Hardly had room to turn around.

Posted by on Aug 24, 2019

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5 out of 5
The choice of food for breakfast was great, all the other places we stayed did not have such a wide selection, and the woman who made the omelets was fabulous. The only down side would be the bar we were told it opened at 5:30 pm but the days we were there it never opened.

Posted by on Jul 4, 2019

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5 out of 5
We had a good nights sleep on a very comfortable bed. The room was clean, the bathroom was a little small. We only stayed for one night, but was impressed with the staff and the hotel. We left early so didn’t get a chance to try the breakfast. I would stay here again when in the area! Thumbs up to the friendly staff!!!!

Posted by on Jun 8, 2019

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2 out of 5
I know for sure left my kindle in room 257 on Friday May 10, 2019, I called location and was inform that it was not there. , Which I find funny because I went to WS graduation and drove back to charlotte which is when I notice that I had left it laying on the bed,

Posted by on May 13, 2019

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5 out of 5
Very clean and the staff was welcoming and professional.

Posted by on Apr 29, 2019

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5 out of 5

Posted by on Apr 7, 2019

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4 out of 5
After I checked in, the clerk on duty was very helpful in printing out the way through Winston-Salem to connect to the route I planned to take the following morning.

Posted by on Nov 27, 2018

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Comment from Hotel Management

Nov 27, 2018 by Bennell Commodore Guest Service Supervisor

Thanks for taking out the time to give us such positive feedback. We strive to give the best customer service in town. Hope to see you again.

About the Best Western Plus University Inn

Location 3050 University Pkwy, Winston-Salem, NC 27105-4230

Renovations + Closures

The following facilities or services will be unavailable from February 1 2022 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The following facilities are closed seasonally each year. They will be closed from July 04 to July 04:

  • Swimming pool

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus University Inn. Free self parking is available. This 3.5-star Winston-Salem hotel is smoke free.

  • 194 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus University Inn offers 194 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

On Site Bar/Lounge - This bar serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night, plus a deposit of USD 25 per day
  • Only dogs are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Plaza Hotel Winston Salem North
  • Plus University Winston Salem
  • Best Western Plus University Inn Hotel
  • Best Western Plus University Inn Winston-Salem
  • Best Western Plus University Inn Hotel Winston-Salem

You should know

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.