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 Winston-Salem • 1 Room
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Hotel Indigo Winston-Salem Downtown, an IHG Hotel

3.5-star property
104 WEST FOURTH STREET, Winston-Salem, NC 1-855-201-7819
3.9 out of 5
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See all 9 travelocity Reviews

"Great property but amenities are lacking. " More

By a verified traveler on Sun 16 Apr 2023

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Hotel Description

3.5-star hotel near Wake Forest University

In Winston-Salem

Within a 5-minute walk of this Winston-Salem hotel, you'll find Frank L. Horton Museum Center and Benton Convention Center. Home Moravian Church and Old Salem are also within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. Valet parking, a business center, and a coffee shop are also offered.

Standard Room, 1 King Bed, Accessible (Comm, Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$153* Per night/room Apr 28 - Apr 29

Premium Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Winston-Salem Downtown, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Everyone (7) Couples (1) Family (1)
3 out of 5

Posted by on Mar 7, 2024

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3 out of 5
Great property but amenities are lacking.

Posted by on Apr 16, 2023

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Comment from Hotel Management

May 31, 2023 by General Manager

Wallace,Thanks for taking time to leave a review about your recent stay with us. We use all feedback to improve guest experiences.

5 out of 5

Posted by on Jan 17, 2022

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1 out of 5

Posted by on Mar 29, 2021

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5 out of 5

Posted by on Jan 7, 2021

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4 out of 5

Posted by on Sep 5, 2020

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5 out of 5

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 30, 2019 by Nathen Surman

We are very pleased you enjoyed your recent stay with us and hope you will be back again some day soon!

4 out of 5
Very noisy floor boards, creaked when I walked in the room.

Posted by on Jul 30, 2019

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5 out of 5
I loved that it had a bar and restaurant. But they really need refrigerator's in the room and ice and vending machines on each floor. Also a parking garage.

Posted by on Jul 18, 2019

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About the Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Location 104 WEST FOURTH STREET, Winston-Salem, NC 27101

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hotel Indigo Winston-Salem Downtown, an IHG Hotel also features express check-in, express check-out, and a front-desk safe. For a fee, parking is available.

  • 75 guestrooms or units
  • Deli
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Winston-Salem Downtown, an IHG Hotel offers 75 air-conditioned accommodations with bathrobes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Winston-Salem hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (weekly)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Sir Winston Wine Loft - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Sir Winston Wine Loft - Onsite wine bar. Happy hour is offered. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per stay, plus a deposit of USD 25.00 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Winston-Salem Downtown
  • Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
  • WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
  • Hotel Hotel Indigo Winston-Salem Downtown
  • Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
  • Hotel Indigo Winston salem Downtown
  • Hotel Indigo
  • Indigo
  • Hotel Indigo Winston Salem Downtown
  • Hotel Indigo Winston-Salem Downtown, an IHG Hotel Hotel
  • Hotel Indigo Winston-Salem Downtown, an IHG Hotel Winston-Salem

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.