8/10 Good
Earl
Feb 18, 2024
Liked: Cleanliness, staff & service
Sad To See It Go
This was our first time at FireFly, and we had high hopes of making it our ongoing spot, but we understand it has been sold. No one knows what the future holds. It is a sad situation for employees at the hotel, and even the restaurant. The pros are definitely the employees! They could not have been nicer, in spite of the uncertainty of future employment. Andrea, in the office, was very helpful in assisting with changes we had to make due to an emergency. Jarvis, in the office, is amazing. Thoughtful, helpful, with a great personality!!!!! He would do well anywhere, and be a real asset. Addy, in housekeeping, was a delight. She wasn’t our housekeeper, but would brighten up your day anytime you came in contact with her. And, Miss Darby was excellent (our housekeeper). Very pleasant, and helped us with some laundry. My husband’s socks have never been whiter! Gary, in security, was so nice to talk with, and went out of his was to make us feel comfortable.
Cons. The property could use some updating, both inside, and out. Water pressure was sometimes an issue. We went 2 days without TV, and wifi was iffy at best. We never saw anyone at the security entrance. Gary can’t be at the beach, and entrance, at the same time. We would have considered going back, but because of the total uncertainty of the property we have already made arrangements elsewhere. You have to book early for these small, local, affordable, places.
Earl
Stayed 10 nights in Feb 2024