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Holiday Inn Lansdale - Hatfield, an IHG Hotel

3-star property
1750 Sumneytown Pike, Harleysville, PA 1-855-201-7819
3.6 out of 5
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See all 19 travelocity Reviews

"The bathroom left much to be desired, the room needed a fan to keep the mirror clear. the tissues had only 4 in the box. The lock on the door didn't w ... " More

By a verified traveler on Wed 11 Aug 2021

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Hotel Description

Enjoy 2 restaurants at this 3-star Harleysville hotel

In suburbs

At this Harleysville hotel, you'll be within 6 miles (10 km) of XL Sports World and 9 miles (15 km) of Hatfield Ice Arena. Spring Mountain Ski Area is within 9 miles (15 km) and Elmwood Park Zoo is within 12 miles (20 km).

Nightclub, 24-hour fitness

A nightclub, 2 restaurants, and a 24-hour gym are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$135* Per night/room Oct 1 - Oct 2

Standard Room, 1 King Bed, Accessible (Hearing, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Lansdale - Hatfield, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Lansdale - Hatfield, an IHG Hotel

Everyone (6) Couples (4) Family (9)
5 out of 5

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jul 12, 2023 by Kelly, Operations Manager

Hi Yvette!Thank you for choosing Holiday Inn and for taking the time to leave us with a review. We are so glad to hear that you had a wonderful stay! We hope to welcome you back again in the future. Thank you again and take care!

5 out of 5
it met our needs

Posted by , from HARLEYSVILLE on Jan 13, 2023

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Comment from Hotel Management

Jan 16, 2023 by Kelly, Operations Manager

Dear Patrick, Thank you so much for choosing to stay with us and then taking your time to leave a review. I'm extremely happy to hear that you had a 5-star experience at our hotel! We hope to be able to welcome you back again soon as our valued guest. Thanks again and take care!

5 out of 5

Posted by on Feb 10, 2022

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5 out of 5
No microwave

Posted by on Feb 5, 2022

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Comment from Hotel Management

Feb 5, 2022 by Kelly, Operations Manager

Hello Nancy! Thank you for choosing Holiday Inn and for taking the time to leave us with a review about your stay. I'm very glad to hear that you had a 5-star stay! I do apologize about not having microwaves in some rooms, we do have upgraded suites that are equipped with microwaves as well as the lobby microwave. We hope that we will be able to welcome you back again soon. Thank you and take care!

1 out of 5
This has to be the most mismanaged hotel i have ever stayed at. First, as i'm checking in, i'm interrupted by three separate guests looking for the elevator. I check in and head to my room, but.... where is the elevator? I have to go back and interrupt the next guest to find out. No signs point the way. Though there is ample space above the hallway, no markings tell you that you need to go down a flight of stairs. They don't care enough to take the 5 minutes it would take to post that the elevator is down the hallway, there is absolutely not one single posted marked. It's as if they are enjoying making guests confused. I watched no less than 15 guests have to lug their stuff back to the front desk to ask this question. "Where is the elevator." I get up to my room, neither key works. Lug all my luggage back down the elevator, back up the stairs to the front desk. She claimed they worked, but they did not, and had to both be re-keyed. The time for breakfast in the key holder does not match the actual breakfast and apparently, taking the 2 seconds to correct this is just to much work. But that's ok, because it turned out, my $150 a night stay didn't include breakfast, for which i needed a voucher. And of course, you can't buy a voucher, so i wound up having to go to a gas station every day for breakfast. $150 a night and i'm eating my breakfast at a gas station. It's like they want to mess with guests here. Like they enjoy having conflicting information posted,

Posted by , from Madison on Nov 21, 2021

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Comment from Hotel Management

Nov 21, 2021 by Kelly, Operations Manager

Dear Jason, Thank you for choosing IHG and for taking the time to leave us with a review of your experience. I would like to start by sincerely apologizing for the multitude of inconveniences you had faced at our property. We want every guest to have an amazing stay from the minute they arrive until the minute they leave, and I'm very sorry that you did not have a great first impression that was followed by other issues as well. I can assure you that we definitely do not enjoy confusing guests or providing conflicting information--we wish for the exact opposite, hoping that everyone has a relaxing and peaceful stay as your business means a lot to us. I will make sure to bring up all of your comments to be addressed. We take all guest reviews seriously and use your feedback to make changes to provide everyone with a 10/10 stay. We hope to welcome you back again to show that your unsatisfactory stay was an exception, and that we can do much better. Thank you again for your feedback and take care,

4 out of 5
The bathroom left much to be desired, the room needed a fan to keep the mirror clear. the tissues had only 4 in the box. The lock on the door didn't work when we first arrived but the woman at the desk was very helpful in correcting the problem. There also SHOULD have been a free breakfast included!

Posted by on Aug 11, 2021

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Comment from Hotel Management

Aug 12, 2021 by Kelly, Operations Manager

Dear Guest, Thank you for choosing Holiday Inn and for taking the time to leave us with some feedback. I would like or sincerely apologize for the issues you faced during your stay. I appreciate you bringing this to my attention as I will make sure to address these concerns. Thank you again for your comments, we hope to welcome you back again in the future to show that your unsatisfactory stay was an exception. Take care,

4 out of 5
Easy to read signs.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 9, 2021 by Kelly, Operations Manager

Dear Guest, Thank you for choosing Holiday Inn and for taking the time to leave a review! Your feedback is appreciated and we hope to get the chance to welcome you back soon. Take care!

4 out of 5
Tried to get early check in, but there was no rokms available. So had to wait out in the s Heat for 5 hours.. but eventually had a great stay.

Posted by , from Philadelphia on Aug 3, 2020

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Comment from Hotel Management

Aug 4, 2020 by Operations Manager

Hi Selim, I want to first thank you for taking the time to leave us with your feedback, we greatly appreciate it! I would like to apologize for not being able to accommodate an early check in for you, we always try our best to meet these requests! I am glad that you were still able to have an enjoyable stay! Please do not hesitate to stay with us again in the future!

4 out of 5
The only problem i had was there was three of us in room only enough coffe for two and condiments for one when i went to desk to have more put in rm for next day she handed it to me take up myself we where heading out see how many are in rm and provide enough for all

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 4, 2019 by Operation Manager

Dear Guest, Thank you for taking the time to leave us your feedback, we value your comments immensely. I do want to apologize for the experience you had with not having enough condiments in the room. I will be sure to pass your comments on to the proper departments to avoid similar issues in the future. We hope you will give us the chance to serve you again in the future to show that these issues were an exception to the service we can provide.

4 out of 5
Key cards didn't always work. Husband had to go to front desk for help. Once he returned a neighboring family explained how they got into their room and then we tried it again and we got in. "Tony" arrived and we reported we were in for night. He was very courteous. I think we were just too tired and too anxious to get in the room and relax. It was very warm in the hallways.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Operations Manager

Thank you so much for taking the time to let us know about your stay here with us! I apologize that you experienced issues with the key cards, but it is nice to see you were able to get in the room and found our staff to be courteous. Thank you again for taking the time to let us know about your experience and we hope to see you again soon in the future!

About the Holiday Inn Lansdale - Hatfield, an IHG Hotel

Location 1750 Sumneytown Pike, Harleysville, PA 19443

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 3 to May 27:

  • Swimming pool

Property Features

Holiday Inn Lansdale - Hatfield, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. A nightclub, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Lansdale - Hatfield, an IHG Hotel. Self parking is free. This 3-star Harleysville hotel is smoke free.

  • 182 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 604 sq m of conference space
  • Nightclub
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Lansdale Station (6.7 km / 4.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Lansdale - Hatfield, an IHG Hotel offers 182 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Harleysville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

1750 Bistro - This restaurant serves breakfast and dinner.

Zinc Bar and Lounge - Onsite lobby lounge. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snow tubing nearby
  • Ice skating nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 40.00 per night
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.95–13.95 for adults, and USD 0.00–8.95 for children
  • Pet deposit: USD 40.00 per night
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Lansdale Hatfield Hotel Kulpsville
  • Holiday Inn Lansdale Hotel
  • Holiday Inn Lansdale Hotel Kulpsville
  • Holiday Inn Lansdale Kulpsville
  • Lansdale Holiday Inn
  • Holiday Inn Lansdale Hatfield
  • Lansdale Hatfield, An Ihg
  • Holiday Inn Lansdale Hatfield
  • Holiday Inn Lansdale Hatfield an IHG Hotel
  • Holiday Inn Lansdale - Hatfield, an IHG Hotel Hotel
  • Holiday Inn Lansdale - Hatfield, an IHG Hotel Harleysville
  • Holiday Inn Lansdale - Hatfield, an IHG Hotel Hotel Harleysville

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.