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"The lounge wasnt open and they apparently have problems with water leaking into the lobby " More

By a verified traveler on Sun 23 Feb 2020

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Hotel Description

3.5-star hotel near Duquesne Incline

In Pittsburgh

At this Pittsburgh hotel, you'll be within 3 miles (5 km) of Duquesne Incline and 6 miles (10 km) of Rivers Casino. Andy Warhol Museum and Heinz Field are also within 6 miles (10 km).

Fitness center

A gym is featured at this hotel, along with free self parking. WiFi in public areas is free. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

The 199 guestrooms have flat-screen TVs with cable channels and offer free WiFi and premium bedding. Coffee/tea makers, phones, and desks are also available.

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Pittsburgh Plaza Hotel ratings based on 54 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pittsburgh Plaza Hotel

Everyone (19) Couples (10) Family (16)
1 out of 5
Carpet filthy, wallpaper peeling off walls, towel rack broken towels on floor. Musty shower curtain. Light fixtures non operational. I was moved to another room with a bathroom fan that was so LOUD I couldn’t sleep. I checked out after one night there.

Posted by on Dec 11, 2021

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2 out of 5
Stayed at property for 2 nights and had 2 rooms. First day had cold showers and second day luke warm. On first day brought to desk attendant and was told being fixed and the cause was too many people taking a shower at one time???? and at check out (second day) brought to desk attention and only comment was sorry. It is an older hotel that requires updating and repairs.

Posted by on Dec 7, 2021

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2 out of 5
Under renovation which they fail to mention prior to booking. Appears to be understaffed. Didn’t have coffee cups in the room. Didn’t provide enough towels for the 3 guest. Shower head was awkwardly place at chest height. Unable to adjust. Noticeable poor craftsmanship in their “renovations” to the bathroom.

Posted by , from LAUDERHILL on Nov 1, 2021

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1 out of 5
I was very disappointed to arrive to this hotel to find out it didn’t even look like the listing on Travelocity. It was in poor shape. Headed to check in and there is one person working the desk with a lot of people in the lobby waiting for rooms. Front desk man was very nice, but extremely overwhelmed. He stated it would be an hour or so before we got our room because of short staffing. The bar and restaurant were both closed and no place close to walk to. We got on the internet and booked a different hotel and left.

Posted by on Oct 20, 2021

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4 out of 5

Posted by , from hamilton on Oct 18, 2021

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5 out of 5

Posted by on Sep 21, 2021

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2 out of 5
The outside could use some attending to it. The inside needed a good cleaning. The room i stayed in was dusty every where and my bed was sitting on the floor on its box springs. The sweeper needed run very bad. I recommend not staying here!! Very disappointed to say the least.

Posted by on Sep 21, 2021

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2 out of 5
I'm guessing this hotel is in transition and is dealing with a shortage in staffing. The location and price were ideal but even that would not have me returning.

Posted by on Aug 23, 2021

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4 out of 5

Posted by on Sep 8, 2020

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1 out of 5
The appearance of the hotel is terrible! The interior was just as bad! The single staff member was like this is a job I don’t care! The room was clean but had NOTHING available in it! Complete ripoff of my money!!!

Posted by on Aug 9, 2020

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About the Pittsburgh Plaza Hotel

Location 401 Holiday Dr, Pittsburgh, PA 15220

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from July 01 to September 10:

  • Meeting facilities

Property Features

As a guest of Pittsburgh Plaza Hotel, you'll find a fitness center, an ATM, and a television in a common area. WiFi is free in public spaces. The business-friendly Pittsburgh Plaza Hotel also features an elevator and a microwave in a common area. Free self parking is available. This 3.5-star Pittsburgh hotel is smoke free.

  • 199 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Parking: Free self parking

Room Amenities

Pittsburgh Plaza Hotel offers 199 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include a fitness center.


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Clarion Hotel
  • Pittsburgh Plaza Hotel Hotel
  • Clarion Pittsburgh
  • Pittsburgh Clarion Hotel
  • Crowne Plaza Pittsburgh West-Green Tree Hotel
  • Crowne Plaza West-Green Tree Hotel
  • Crowne Plaza Pittsburgh West-Green Tree
  • Crowne Plaza West-Green Tree
  • Pittsburgh Plaza Hotel Pittsburgh
  • Pittsburgh Plaza Hotel Hotel Pittsburgh
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.