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Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel

2.5-star property
875 Greentree Road, Pittsburgh, PA 1-855-201-7819
4.1 out of 5
Very good!
See all 31 travelocity Reviews

"Liked-Nice breakfast selection. Upon check-in, the man checking me in said some off the cuff comments. I couldn’t understand him & asked him to repeat ... " More

By a verified traveler on Sat 06 Apr 2024

Points Of Interest

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Hotel Description

Hotel near Rivers Casino in Pittsburgh

Near the airport

Within 3 miles (5 km) of this Pittsburgh hotel, you'll find Rivers Casino and Acrisure Stadium. Market Square and PNC Park are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$92* Per night/room Apr 21 - Apr 22

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel ratings based on 31 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel

Everyone (11) Couples (7) Family (10)
3 out of 5
Liked-Nice breakfast selection. Upon check-in, the man checking me in said some off the cuff comments. I couldn’t understand him & asked him to repeat a couple of times. He asked me if I needed a Hearing Impaired Room??? When I was signing the paperwork, he said “So you didn’t have time to get your nails done?” Not sure what his issue was, but inappropriate! Our room #802 had a stinky bathroom and the door wouldn’t stay open. The lights were a guessing game, most didn’t work.

Posted by on Apr 6, 2024

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Comment from Hotel Management

Apr 7, 2024 by Customer Service

Luanne, it's great to hear that you enjoyed the breakfast selection! We regret, however, to learn of your unpleasant encounter during check-in and the issues you experienced concerning your room. Our team strives to create a welcoming environment and we are sorry this was not reflected in your experience. We have taken note of your feedback regarding the room and will use it to improve our guest experience. Your satisfaction is very important to us and we thank you for bringing these matters to our attention.

4 out of 5
It was clean and adjacent to the hotel was a nice sports bar. Staff nice and curtious. Room was nice and clean as was everything. What i extremely was unhappy with was that the king size bed was hard as cement and had like hard lumps. Didn't get a restful sleep due 2 that

Posted by on Sep 20, 2023

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Comment from Hotel Management

Sep 20, 2023 by Customer Service

Scott, it's fantastic to hear you appreciated the cleanliness of the Holiday Inn Express & Suites Pittsburgh West - Green Tree, our team members' courtesy, and the proximity to the sports bar. We're saddened, however, to hear that you had a less-than-perfect night's rest. We want to assure you that providing comfortable beds for our guests is a top priority and we'll take your feedback into account for continuous improvements. Thank you for sharing your experience and we hope we have the pleasure of welcoming you back in the future.

5 out of 5
Very nice and clean

Posted by on Sep 17, 2023

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Comment from Hotel Management

Sep 17, 2023 by Customer Service

Thank you for taking the time to leave this wonderful rating, Jenn! We hope to see you again soon at Holiday Inn Express & Suites Pittsburgh West - Green Tree so we can share yet another amazing experience!

5 out of 5

Posted by on Aug 6, 2023

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Comment from Hotel Management

Aug 7, 2023 by Customer Service

Thank you for the fantastic rating, Deana!It's outstanding you had such a wonderful experience at Holiday Inn Express & Suites Pittsburgh West - Green Tree. We care about the satisfaction of our guests. We can't wait to see you again soon!

4 out of 5
property was too hard to find even with GPS

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 2, 2023 by Customer Service

Hello Robert,We appreciate your feedback following your recent stay. It seems that you had some difficulty locating our property. We regret any inconvenience you experienced and would like to assure you that we're actively looking at ways to make our Holiday Inn Express & Suites Pittsburgh West - Green Tree more accessible for our guests. We hope to welcome you back soon again.

4 out of 5
The area was very desolate.

Posted by on Jul 31, 2023

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Comment from Hotel Management

Aug 2, 2023 by Customer Service

Hello Timothy M,Thank you for sharing your thoughts on your recent stay at the Holiday Inn Express & Suites Pittsburgh West - Green Tree. We are glad to hear that you had a generally positive experience. We understand some guests prefer a more bustling environment. We hope you found the tranquility of our location as an opportunity for a peaceful retreat. Look forward to seeing you again soon.

4 out of 5
I do not like the soap arrangement. I made a note to bring a bar of soap the next time I stay there.

Posted by , from COLUMBUS on Jul 24, 2023

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Comment from Hotel Management

Jul 25, 2023 by Customer Service

Hello Joseph,Thank you for taking the time to share your feedback. We regret to hear that our bathroom essentials were not to your liking. Rest assured, we're making strides to improve various elements, which include guest amenities. Your feedback is crucial in this regard. We look forward to welcoming you back at Holiday Inn Express & Suites Pittsburgh West - Green Tree, hopefully under more favorable circumstances next time.

3 out of 5
The check in was slow and a bit disorganized. The rest of the stay was perfect, especially the breakfast.

Posted by on Jul 9, 2023

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Comment from Hotel Management

Jul 10, 2023 by Customer Service

Thank you for sharing your feedback, John.We're glad to hear you enjoyed our breakfast selections. We truly value your feedback and we'll address your concerns with our check-in process with the appropriate members of our team so we may improve for the future. We look forward to hosting you again next time you're in town.Thank you for taking the time to share, have a great day.

4 out of 5
Parking was adequate, pool was nice, bar was right next door and room was clean and comfortable.

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jun 13, 2023 by Customer Service

Brian,Thank you for sharing your experience at the Holiday Inn Express & Suites Pittsburgh West - Green Tree. It's fantastic to hear that you found the parking to be adequate during your stay. Our team understands the importance of having enough space for our guests' vehicles and it's great that this met your expectations.Your comments about the pool are much appreciated! We're glad to know you enjoyed this amenity as we strive to provide a fun and relaxing atmosphere for our guests. We put great effort into maintaining it and making sure it's a pleasant experience for everyone.It's also good to know that the convenient location of the bar next door was a highlight of your stay. We recognize that accessibility to entertainment options and dining venues can enhance our guests' experiences, so it's wonderful to see that you appreciated this feature.Lastly, we're delighted that you found your room clean and comfortable. Our housekeeping team works diligently to ensure that every guest feels at home in a tidy and cozy environment during their stay at Holiday Inn Express & Suites Pittsburgh West - Green Tree.Once again, thank you for your feedback and we hope to see you again in the future!

5 out of 5
Room is big and perfectly for 2 queen beds type. Staffs are friendly and helpful. Specially, I am really appreciating staff who taking care of breakfast, I'm sorry I didn't ask her name, but I did tell her that she did a great job, and I am appreciated.

Posted by on Jun 5, 2023

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Comment from Hotel Management

Jun 6, 2023 by Customer Service

Thank you for sharing this glowing review, PAJHONGJIT!We are delighted to hear about your experience at Holiday Inn Express & Suites Pittsburgh West - Green Tree! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.We'd love to share another positive, fun experience with you in the future.

About the Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel

Location 875 Greentree Road, Pittsburgh, PA 15220

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 4133 square feet (384 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. This Pittsburgh hotel is smoke free.

  • 150 guestrooms or units
  • 8 levels
  • 4133 sq ft of conference space
  • 384 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel offers 150 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 1
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Pittsburgh West Greentree
  • Holiday Inn Express Pittsburgh West Greentree
  • Holiday Inn Express Pittsburgh West Greentree Hotel
  • Holiday Inn Express Pittsburgh West Greentree Hotel
  • Holiday Inn Express Greentree Hotel
  • Holiday Inn Express Pittsburgh West Greentree
  • Holiday Inn Express Greentree
  • Holiday Inn Express Suites Pittsburgh West Greentree
  • Hotel Holiday Inn Express & Suites Pittsburgh West - Greentree
  • Holiday Inn Express Suites Pittsburgh West Greentree
  • Holiday Inn Express Greentree

You should know

  • Up to 4 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.