"Liked-Nice breakfast selection. Upon check-in, the man checking me in said some off the cuff comments. I couldn’t understand him & asked him to repeat ... " More
Near the airport
Within 3 miles (5 km) of this Pittsburgh hotel, you'll find Rivers Casino and Acrisure Stadium. Market Square and PNC Park are also within 6 miles (10 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.
Apr 7, 2024 by Customer Service
Luanne, it's great to hear that you enjoyed the breakfast selection! We regret, however, to learn of your unpleasant encounter during check-in and the issues you experienced concerning your room. Our team strives to create a welcoming environment and we are sorry this was not reflected in your experience. We have taken note of your feedback regarding the room and will use it to improve our guest experience. Your satisfaction is very important to us and we thank you for bringing these matters to our attention.
Sep 20, 2023 by Customer Service
Scott, it's fantastic to hear you appreciated the cleanliness of the Holiday Inn Express & Suites Pittsburgh West - Green Tree, our team members' courtesy, and the proximity to the sports bar. We're saddened, however, to hear that you had a less-than-perfect night's rest. We want to assure you that providing comfortable beds for our guests is a top priority and we'll take your feedback into account for continuous improvements. Thank you for sharing your experience and we hope we have the pleasure of welcoming you back in the future.
Sep 17, 2023 by Customer Service
Thank you for taking the time to leave this wonderful rating, Jenn! We hope to see you again soon at Holiday Inn Express & Suites Pittsburgh West - Green Tree so we can share yet another amazing experience!
Aug 7, 2023 by Customer Service
Thank you for the fantastic rating, Deana!It's outstanding you had such a wonderful experience at Holiday Inn Express & Suites Pittsburgh West - Green Tree. We care about the satisfaction of our guests. We can't wait to see you again soon!
Aug 2, 2023 by Customer Service
Hello Robert,We appreciate your feedback following your recent stay. It seems that you had some difficulty locating our property. We regret any inconvenience you experienced and would like to assure you that we're actively looking at ways to make our Holiday Inn Express & Suites Pittsburgh West - Green Tree more accessible for our guests. We hope to welcome you back soon again.
Aug 2, 2023 by Customer Service
Hello Timothy M,Thank you for sharing your thoughts on your recent stay at the Holiday Inn Express & Suites Pittsburgh West - Green Tree. We are glad to hear that you had a generally positive experience. We understand some guests prefer a more bustling environment. We hope you found the tranquility of our location as an opportunity for a peaceful retreat. Look forward to seeing you again soon.
Jul 25, 2023 by Customer Service
Hello Joseph,Thank you for taking the time to share your feedback. We regret to hear that our bathroom essentials were not to your liking. Rest assured, we're making strides to improve various elements, which include guest amenities. Your feedback is crucial in this regard. We look forward to welcoming you back at Holiday Inn Express & Suites Pittsburgh West - Green Tree, hopefully under more favorable circumstances next time.
Jul 10, 2023 by Customer Service
Thank you for sharing your feedback, John.We're glad to hear you enjoyed our breakfast selections. We truly value your feedback and we'll address your concerns with our check-in process with the appropriate members of our team so we may improve for the future. We look forward to hosting you again next time you're in town.Thank you for taking the time to share, have a great day.
Jun 13, 2023 by Customer Service
Brian,Thank you for sharing your experience at the Holiday Inn Express & Suites Pittsburgh West - Green Tree. It's fantastic to hear that you found the parking to be adequate during your stay. Our team understands the importance of having enough space for our guests' vehicles and it's great that this met your expectations.Your comments about the pool are much appreciated! We're glad to know you enjoyed this amenity as we strive to provide a fun and relaxing atmosphere for our guests. We put great effort into maintaining it and making sure it's a pleasant experience for everyone.It's also good to know that the convenient location of the bar next door was a highlight of your stay. We recognize that accessibility to entertainment options and dining venues can enhance our guests' experiences, so it's wonderful to see that you appreciated this feature.Lastly, we're delighted that you found your room clean and comfortable. Our housekeeping team works diligently to ensure that every guest feels at home in a tidy and cozy environment during their stay at Holiday Inn Express & Suites Pittsburgh West - Green Tree.Once again, thank you for your feedback and we hope to see you again in the future!
Jun 6, 2023 by Customer Service
Thank you for sharing this glowing review, PAJHONGJIT!We are delighted to hear about your experience at Holiday Inn Express & Suites Pittsburgh West - Green Tree! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.We'd love to share another positive, fun experience with you in the future.
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 4133 square feet (384 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. This Pittsburgh hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed
Free self parking , RV, bus, truck parking , Parking (limited spaces)
Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel offers 150 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.
Guests are served free full breakfast daily from 6:30 AM to 10:30 AM.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.