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 Andover •1 Room
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DoubleTree by Hilton Hotel Boston-Andover

4-star property
123 Old River Rd, Andover, MA 1-855-201-7819
4.0 out of 5
Very good!
See all 28 travelocity Reviews

"Polite curteous excellent stay. " More

By a verified traveler on Tue 25 Oct 2022

Points Of Interest

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Hotel Description

Enjoy 2 bars/lounges at this 4-star Andover hotel

In suburbs

Within 6 miles (10 km) of this Andover hotel, you'll find Greycourt State Park and Lawrence Public Library. Methuen Memorial Music Hall and SMG Women's Health Lawrence are also within 6 miles (10 km).

Business services

The hotel's indoor pool, 24-hour gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy a meal from the a restaurant and perks like free self parking.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$112* Per night/room Jun 10 - Jun 11

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 KING BED 2 ROOM SUITE

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Boston - Andover ratings based on 28 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Boston - Andover

Everyone (7) Couples (4) Family (5)
5 out of 5

Posted by on May 13, 2023

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5 out of 5

Posted by , from Wethersfield on Feb 5, 2023

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5 out of 5
Polite curteous excellent stay.

Posted by on Oct 25, 2022

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Comment from Hotel Management

Oct 26, 2022 by Joey G.

Renee,Thank you for your positive review and kind words about our staff. We hope you were able to take full advantage of your stay and enjoy our on-site amenities. We look forward to welcoming you back in the not-too-distant future!

1 out of 5
When checking in, they assigned my the wrong room. Needed to wait an extra 25 minutes to set up for a surprise for the other guest staying at hotel. This caused us to be late to an event.

Posted by on Oct 8, 2022

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Comment from Hotel Management

Oct 17, 2022 by LH

Dear Jessica, Thank you for staying with us and for providing your feedback. We are extremely sorry we did not exceed your expectations and the wrong room was assigned at check in that made you late for your event. We hope you were able to enjoy the remaining of your stay!

5 out of 5
The staff were great. Food was good.

Posted by on Sep 11, 2022

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Comment from Hotel Management

Sep 14, 2022 by Joey G.

Jeffrey,Thank you so much for a review of our property and your kind words. I'm glad you had some great interactions with our team members, and enjoyed our restaurant offerings. We hope to welcome you back again soon!

5 out of 5

Posted by on Aug 28, 2022

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5 out of 5

Posted by , from Virginia Beach on Aug 12, 2022

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3 out of 5
The hotel served its purpose in terms of location for an event we had in Andover. I did expect a Hilton property to be a little more appealing than this hotel presented. The room had water stains and pieces chipped out of many parts of the ceiling, there was very little water pressure, the shower never got above luke warm, and the toiled took forever to flush. The hotel is just dated and needs updating. The front desk staff was nice.

Posted by , from Taunton on Apr 4, 2022

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4 out of 5
Neutral

Posted by on Oct 24, 2021

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2 out of 5
After arriving to our room I inspected the beds as I do every hotel stay. One bed was clean and the other was disgusting. It literally had rice grains in the sheets and makeup stains. I immediately asked for new sheets. We checked in at 6. We did not get sheets sent up until 10:45pm, which I had to call for again. The pool is NOTHING like the pictures they promote. Very outdated and is attached to the gym. There was men working out while kids were running around in bathing suits. It was really weird. Overall I would not come back here again. The hotel is extremely big and wayyy over crowded esp because we are still in COVID.

Posted by on Sep 5, 2021

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About the DoubleTree by Hilton Hotel Boston-Andover

Location 123 Old River Rd, Andover, MA 01810

Property Features

DoubleTree by Hilton Boston - Andover offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 7588 square feet (705 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Boston - Andover. Self parking is free. This 4-star Andover hotel is smoke free.

  • 1 building
  • 293 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 7588 sq ft of conference space
  • 705 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Lawrence Station (5.7 km / 3.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Boston - Andover offers 293 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 9:30 AM.

189 Prime - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Character's Sports Bar - This sports bar specializes in American cuisine and serves dinner and light fare. Open select days.

Lobby Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Guests will receive smart lock details.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0005530090

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0005530090. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Security system
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - C0005530090
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12–20 for adults, and USD 12–20 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andover Boston
  • Andover Wyndham
  • Boston Andover
  • Boston Andover Wyndham
  • Boston Wyndham Andover
  • Wyndham Andover
  • Wyndham Andover Boston
  • DoubleTree Hilton Hotel Boston-Andover
  • Wyndham Boston Hotel Andover
  • Wyndham Boston Andover Hotel
  • Wyndham Andover Hotel Andover
  • DoubleTree Hilton Boston-Andover
  • DoubleTree by Hilton Boston Andover
  • DoubleTree by Hilton Hotel Boston Andover
  • DoubleTree by Hilton Boston - Andover Hotel
  • DoubleTree by Hilton Boston - Andover Andover
  • DoubleTree by Hilton Boston - Andover Hotel Andover

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.