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"They provided warm cookies when checking in. They had only 1 elevator in operation and the vending machine didn't line up correctly with the options i ... " More

By a verified traveler on Tue 04 Jun 2019

Hotel Description

3.5-star hotel near Ameris Bank Amphitheatre

City center stay

Within 3 miles (5 km) of this Roswell hotel, you'll find Archibald Smith Plantation Home and Teaching Museum North. Primrose Cottage and Red Door Playhouse are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 12 conference rooms, as well as the 24-hour business center and WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

WiFi, flat-screen TVs

Boasting comforts like premium bedding and down comforters, the 174 guestrooms also offer WiFi and flat-screen TVs with satellite channels. Wired Internet, room service, and coffee/tea makers are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$79* Per night/room Oct 23 - Oct 24

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Atlanta - Roswell ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Atlanta - Roswell

Everyone (2) Family (2)
4 out of 5

Posted by on Sep 7, 2020

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4 out of 5
They provided warm cookies when checking in. They had only 1 elevator in operation and the vending machine didn't line up correctly with the options in the machine. i.e. If you selected Coke Zero you got Sprite.

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 23, 2019 by Earth

Thank you for staying with us, we hope to see you soon in the not to distant future. I will look into the vending so others don't have the same issue. Kind Regards Earth Billingslea Front Office Manager

3 out of 5

Hotel was ok

Staff was nice but kept referring to us as 3rd party cause we used Travelocity's web site. Not sure why that would matter except we didn't receive our Hilton Honor points

Posted by , from Atlanta on Jan 4, 2017

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4 out of 5

Friendly Staff!

Pros: friendly and helpful staff
Cons: Noisy, thin walls
Stayed at this hotel because it was close to the wedding/reception location: Primrose Cottage. The hotel is a decent hotel. Pretty much what you expect from a Doubletree. Decent and clean. What stood on the positive side is the Staff. Great Staff! friendly! helpful! The only negative was that the rooms has extremely thin walls. You can hear the television noise from the other rooms.

Posted by , from Dallas, TX, USA on Sep 25, 2012

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1 out of 5

Most unprofessional staff I have ever encountered.

Do not stay at this hotel. They do not care about their customers. They only care about getting your money. STAY AWAY FROM THIS HOTEL! If you have a concern, they do not care and will not respond. This hotel needs a complete management and front desk staff overhaul.

Posted by on Feb 22, 2012

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5 out of 5

Hotel

Our rooms were very nice. The staff were extremely courteous and friendly. I would definitely stay again in the future.

Posted by on Oct 15, 2008

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2 out of 5

Wouldn't stay there again

My wife and I got married in historic Roswell and arranged for all of our out-of-town guests to stay here. We were told they were the best for handling wedding groups. We were misinformed and will never stay here again. Overall, my room was comfortable and the people at the desk were friendly. Most of my beef, however, is with the management, If you don't have to deal with any of them, you'll probably be in decent shape. So for what it's worth: I was told that my room would be ready for check-in around 1p on Friday, and it wasn't ready until after 3p. I had to wait around in the lobby with all my stuff and was almost late to my own wedding rehearsal. Many of my out-of-town family members were similarly situated. None of the staff seemed to care. The hotel charged me an extra night on my credit card, and they've yet to reimburse me (almost 4 months later). I've made countless calls to them and it's like pulling teeth. I had to get corporate Hilton to threaten them with fines before I even got a returned phone call! Truly a testament to their customer service. The complementary shuttle was infrequent and late transporting our guests to and from the wedding venue. Many of them were stranded for an hour or two after the wedding wound down. Bottom line: If considering staying here for a large group - go somewhere else.

Posted by on Jun 27, 2008

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About the DoubleTree by Hilton Atlanta - Roswell

Location 1075 Holcomb Bridge Road, Roswell, GA 30076

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Restaurant

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge

Property Features

DoubleTree by Hilton Atlanta - Roswell offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton Atlanta - Roswell. A free area shuttle within 5 mi is available. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Roswell hotel.

  • 1 building
  • 174 guestrooms or units
  • 7 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Hartsfield-Jackson Atlanta Intl. Airport (ATL) (50.7 km / 31.5 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Atlanta - Roswell offers 174 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 10:30 AM.

Dogwood Cafe - This restaurant serves breakfast, lunch, and dinner.

Dogwood Lounge - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Rafting nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are available for USD 10.00 per day.

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Weight limit: 25 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per night (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per night (3-device limit, rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Atlanta Roswell
  • DoubleTree Hilton Hotel Roswell Atlanta
  • Doubletree Atlanta Roswell Hotel Roswell
  • DoubleTree Hilton Atlanta Roswell Hotel
  • Hotel DoubleTree by Hilton Atlanta - Roswell
  • DoubleTree Hilton Atlanta Roswell
  • Hotel DoubleTree by Hilton Atlanta - Roswell Roswell
  • Roswell DoubleTree by Hilton Atlanta - Roswell Hotel
  • DoubleTree by Hilton Atlanta - Roswell Roswell
  • DoubleTree by Hilton Atlanta Roswell
  • DoubleTree Hilton Hotel
  • DoubleTree Hilton
  • DoubleTree by Hilton Atlanta - Roswell Hotel
  • DoubleTree by Hilton Atlanta - Roswell Roswell
  • DoubleTree by Hilton Atlanta - Roswell Hotel Roswell

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10 AM to 10 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.