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"Bathroom shower was dirty..bed sheets had holes. The light switch in bathroom was broken for the light in the shower. And the door was stuck didnt ope ... " More

By a verified traveler on Mon 27 Jul 2020

Hotel Description

3.5-star beach resort near Bally's Atlantic City Casino

Oceanside stay

At this resort, you'll be steps from Bally's Atlantic City Casino and within a 10-minute walk of Atlantic City Outlets (The Walk). Boardwalk Hall and Atlantic City Historical Museum are also within half a mile (1 km).

Casino, indoor pool

A casino, 7 restaurants, and an indoor pool are all featured at this eco-friendly resort. Traveling on business? Take advantage of the 20 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the fitness center and visit the 3 bars/lounges and beach bar for drinks.

Free WiFi, flat-screen TVs

The 1214 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and free local calls. Other amenities include hair dryers, laptop-compatible safes, and ironing boards. Housekeeping is available on request.

Dennis Tower Luxury Non Smoking 2 Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Dennis Tower Luxury Non Smoking King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bally's Tower Premium Non Smoking King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bally's Tower Ocean View Premium Non Smoking King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Tower Premium Non Smoking King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Tower Premium Non Smoking 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Bally's Atlantic City Hotel & Casino ratings based on 83 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bally's Atlantic City Hotel & Casino

Everyone (56) Couples (14) Family (9)
5 out of 5

Posted by on Oct 17, 2020

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Comment from Hotel Management

Oct 20, 2020 by Colby, Customer Relations

Thank you so much for your rating! We are so happy you enjoyed your stay & we hope to welcome you back again very soon!

2 out of 5
I booked a king size bed. When i went to check they tried to give me a twin size untill i mad a big stink n asked for a manager. Then my room ohine didnt work to call down stairs the toilet mad a kong gkr Horrible noise afyer flushing. I called for room service to clean room they told me no one will be able to clean my room. So my entire stay no one serviced my room.

Posted by , from atlantic city bally on Oct 12, 2020

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Comment from Hotel Management

Oct 20, 2020 by Colby, Customer Relations

Thank you so much for taking the time to provide us with your feedback. We apologize for the inconveniences you experienced during your visit and we hope you give us another opportunity to provide you with the level of service that guests have come to know and expect from the Caesars Entertainment family.

1 out of 5
my room was not ready I waiting an hour begetting to the counter just find out what I paid for was unavailable, I had no choice but to take what they gave us

Posted by , from PHILADELPHIA PA. on Sep 16, 2020

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Comment from Hotel Management

Sep 22, 2020 by Vito, Customer Relations

We apologize that we fell short and your experience did not meet your expectations due to the issues that you outlined in your post. We assure you that your complete satisfaction is our greatest concern. We have forwarded your comments to our senior management team for their review so that we can ensure that our guests are always receiving the highest level of quality service you deserve.

4 out of 5
Too cold

Posted by on Aug 23, 2020

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5 out of 5

Posted by on Aug 9, 2020

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Comment from Hotel Management

Sep 16, 2020 by Colby, Customer Relations

Thank you so much for your rating! We are so happy you enjoyed your stay & we hope to welcome you back again very soon!

4 out of 5
Bathroom shower was dirty..bed sheets had holes. The light switch in bathroom was broken for the light in the shower. And the door was stuck didnt open fully for the bathroom.

Posted by on Jul 27, 2020

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1 out of 5

Posted by on Jul 26, 2020

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2 out of 5
Did not get the room I had reserved and had to settle for one that had not been updated. The room was on a lower floor which made the view that much less than it could have been. I also was amazed at the amount of weed being smoked at the casino. On the bright side was the lady named Flo that worked in room cleaning dept. Super nice and very helpful. They could use more like her.

Posted by on Jul 24, 2020

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4 out of 5
Everytime i come, I Never have any Problems, Staff is Great, From across the board.. My room is great.

Posted by , from new York on Jul 16, 2020

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Comment from Hotel Management

Jul 17, 2020 by Colby, Customer Relations

Thank you for your review of Bally's Atlantic City! We are so happy you enjoyed your experience. We appreciate you choosing Bally's Atlantic City and hope to welcome you back soon! During your next visit we suggest you try our restaurant Guy Fieri’s Chophouse to enjoy a steakhouse with a twist.

5 out of 5

Posted by on Apr 4, 2020

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About the Bally's Atlantic City Hotel & Casino

Location 1900 Pacific Avenue, Atlantic City, NJ 08401

Renovations + Closures

The following facilities or services will be unavailable from June 01 2020 to May 21 2021 (dates subject to change):

  • Business center
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool
  • Tennis courts

Property Features

Bally's Atlantic City Hotel & Casino offers its guests an indoor pool, a children's pool, a spa tub, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. Public spaces have free WiFi. You'll find a business center on site. Event space at this resort measures 80000 square feet (7432 square meters) and includes conference space. A casino, a fitness center, and a vending machine are also featured at the eco-friendly Bally's Atlantic City Hotel & Casino. Parking is available for a fee. This 3.5-star Atlantic City resort is smoke free.

  • 1214 guestrooms or units
  • 49 levels
  • 7 dining venues
  • 3 bars or lounges
  • 80000 sq ft of conference space
  • 7432 sq m of conference space
  • Casino
  • Bar on the beach
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Atlantic City Intl. Airport (ACY) (19.9 km / 12.4 mi)
  • Train station: Atlantic City Rail Terminal (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Bally's Atlantic City Hotel & Casino offers 1214 accommodations with laptop-compatible safes and hair dryers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Atlantic City resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 11 AM.

Guy Fieri's Chophouse - This steakhouse specializes in American cuisine and serves lunch and dinner.

Buca di Beppo - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Noodle Village - Onsite restaurant. Open daily.

Harry's Oyster Bar - This beachfront seafood restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Johnny Rockets - Onsite diner. Open daily.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Fishing nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Basketball on site
  • Surf lessons - nearby
  • Swimming nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

WiFi access is limited to 2 devices per room, per day.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch.Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 27.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 30 per person (approximately)
  • Covered self parking fee: USD 5 per stay (in/out privileges)
  • Rollaway bed fee: USD 25.0 per day
  • Pool fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantic City Bally's
  • Bally's Atlantic City Hotel
  • Bally's Atlantic City Hotel Casino
  • Bally's Hotel & Casino
  • Bally's Hotel Atlantic City
  • Atlantic City Ballys
  • Bally Atlantic City
  • Bally`s Atlantic City And Claridge Tower Hotel Atlantic City
  • Ballys Atlantic City
  • Ballys Hotel Atlantic City
  • Bally's Atlantic City
  • Bally's Atlantic City & Casino
  • Bally's Atlantic City Hotel & Casino Resort
  • Bally's Atlantic City Hotel & Casino Atlantic City
  • Bally's Atlantic City Hotel & Casino Resort Atlantic City

You should know

  • Pool access available from 8 AM to 6 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.