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"The rooms need an update. " More

By a verified traveler on Sun 10 Sep 2023

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Hotel Description

3.5-star beachfront hotel near Ocean Resort Casino

On the beach

Within a 10-minute walk of this Midtown South hotel, you'll find Ocean Resort Casino and Hard Rock Casino Atlantic City. Resorts Atlantic City Casino and Steel Pier are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and 24-hour gym are some of the featured amenities. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Traveling on business? Take advantage of the express check-out, laundry service, and valet parking.

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$48* Per night/room Oct 17 - Oct 18

Limited View 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Limited View 2 Queens, Roll-In Shower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean Front Super Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Limited View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Showboat Hotel Atlantic City ratings based on 124 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Showboat Hotel Atlantic City

Everyone (53) Couples (21) Family (27)
2 out of 5
Room wasn't cleaned good when we got there phone didn’t work refrigerator didn’t work also carpet was wet next to bed by the window i won't be going back to the showboat every again

Posted by on Sep 21, 2023

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Comment from Hotel Management

Sep 21, 2023 by Bushra Ansari

Dear Ann,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our Team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

1 out of 5
I couldn’t check into my room for 30 minutes after check in time because our room wasn’t ready. There was no AC in the hallways My room had no toilet paper when I walked in The ice machine on my floor and the one below mine both didn’t work

Posted by on Sep 10, 2023

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Comment from Hotel Management

Sep 11, 2023 by Bushra Ansari

Dear Sara,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our Team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

4 out of 5
The rooms need an update.

Posted by on Sep 10, 2023

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Comment from Hotel Management

Sep 10, 2023 by Rohit

Dear Guest,Thank you for staying with us at Showboat Resort Atlantic City and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!Regards,Reservation team

2 out of 5
I reserved a room through Travelocity for an Ocean View Room but got a building view and safe was busted. We were late to a dinner & show reservation at the Borgata so I had no time to go back in line (40 minutes just to check in). Great place to bring kids or if you’re a big kid, not great for couples.

Posted by on Aug 28, 2023

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Comment from Hotel Management

Aug 31, 2023 by Rohit

Dear Guest,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our Team in order to prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.Regards,Reservation team

4 out of 5
We stayed in a King Suite room 2502. First thing you notice is how loud the first floor is, I love that it is now a full family place with arcade, mini golf ect but the music is just so loud. I understand there is a staff shortage and its understandable but ..... Check in took a while, but it was 4:00 on a Saturday and there was 5 people at the desk. Check in went smoothly. Our room was on the top floor and it was what I was hoping for. Wine fridge, microwave, dining table, living room, big bedroom with great bathroom. Everything was fine until we needed sheets and pillow for pullout bed. At 930pm I called every department and no one picked up. Ended up going downstairs to be greeted by a staff member at the front desk in PJ pants. She gave just 2 sheets and said a person from house keeping will bring me a pillow. No one came. In the bathroom we got 1 small soap, 2 shampoos and a bodywash that didnt lather. The hot tub was nice but the plug was broken so you had to hold it in place. There was maybe 2 other guests on our floor, why did we get the room beside the elevator? Not horrible but very loud. Lastly, there was a small single serve coffee pot and coffee, just no cups. For a suite with a kichette I was surprised.

Posted by on Aug 27, 2023

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Comment from Hotel Management

Aug 28, 2023 by Showboat Atlantic City

Dear Melanie,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our team in order to prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

3 out of 5
The hotel is great for families. Clean and easy to navigate. There is a lot to do for the kids and it’s a fun environment. Checkin was awful. I waited in line for almost an hour.

Posted by , from phila on Aug 17, 2023

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Comment from Hotel Management

Aug 17, 2023 by Bushra Ansari

Dear Christie,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our Team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

3 out of 5
It’s my fault for not researching better but there is no casino here. It’s turned into a giant arcade. There were two choices for dining (breakfast was the only meals we stayed for) one was a lunch counter type place which was ok. The other was a buffet style breakfast. The buffet was nasty and used styrofoam plates and plastic utensils. The “pool” area is on the roof of the 5th floor and was pathetic. There is no staff at the pool besides the towel attendant. It is just a shallow round pool and a few chairs. I didn’t see any hotel staff besides the one person at the check-in desk. The rooms are severely dated with stained carpets and shower curtains. Half of the elevators were inoperable. Two caned beers from the bar cost almost $20. As far as safety is concerned, late at night the boardwalk gets sketchy but that’s not the hotel’s fault. For essentially the same room rates, I could have stayed a a newer hotel with more to offer. Lesson learned.

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 7, 2023 by Bushra Ansari

Dear Timothy,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our Team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

3 out of 5
There is no longer a casino at this property. Pool was closed for maintenance. The entire 15th floor smelled of urine. The restaurants advertised at this location are “coming soon”. No information was given at check in or left in the room about hotel services or area attractions. No house keeping services were offered during our stay. Had to track down housekeeping to ask for towels & toilet paper.

Posted by on Jul 31, 2023

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Comment from Hotel Management

Jul 31, 2023 by Rohit

Dear guest,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future. Regards,Reservation team

3 out of 5
N:a

Posted by on Jul 16, 2023

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Comment from Hotel Management

Jul 17, 2023 by Bushra Ansari

Dear Markesha,Thank you for staying with us at Showboat Resort Atlantic City. We apologize that your stay was less than extraordinary.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

4 out of 5

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 30, 2023 by Rohit

Dear guest,Thank you for staying with us at Showboat Resort Atlantic City and for sharing your ratings.We can't wait to welcome you back soon!regards,Reservation team

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Showboat Hotel Atlantic City like a seasonal outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. For a fee, parking is available. This 3.5-star Atlantic City hotel is smoke free.

  • 782 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Atlantic City, NJ (ZRA-RR Station) (2.4 km / 1.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Showboat Hotel Atlantic City offers 782 accommodations with safes and coffee/tea makers. 49-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Atlantic City hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

ACE - Onsite restaurant. Guests can enjoy drinks at the bar.

12 Bar - Onsite bar. Open daily.

The Surf Bar - Onsite bar. Open daily.

Bricker's Burgers - This beachfront diner serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property is not currently implementing any guest safety measures
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 25.59 per accommodation, per night

The resort fee includes:

  • Beach access
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00–20.00 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Showboat Hotel Atlantic City
  • Showboat Atlantic City
  • Showboat Hotel
  • Showboat Atlantic City
  • Showboat Hotel Atlantic City Hotel
  • Showboat Hotel Atlantic City Atlantic City
  • Showboat Hotel Atlantic City Hotel Atlantic City

You should know

  • The seasonal pool will open in June and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.