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"Sunday morning 9:20, went to front desk to pick up bagged breakfast, was told no, it ended at 9 am. It was all prepackaged food. " More

By a verified traveler on Sun 20 Dec 2020

Hotel Description

Hotel near Raleigh General Hospital in Beckley

In Beckley

Stay at this Beckley hotel and you'll be within half a mile (1 km) of Raleigh General Hospital and 2 miles (3 km) of Tamarack Conference Center. Raleigh County Courthouse and Briar Patch Golf Course are also within 3 miles (5 km).

Casino, dining

This hotel features a casino, a nightclub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 103 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include refrigerators, microwaves, and room service.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Oct 3 - Oct 4

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Two Doubles Non Smoking Pet Friendly

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn

Family (2)
4 out of 5
Sunday morning 9:20, went to front desk to pick up bagged breakfast, was told no, it ended at 9 am. It was all prepackaged food.

Posted by , from Daytona Beach Shores on Dec 20, 2020

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Comment from Hotel Management

Dec 29, 2020 by Stephney Pettry, GM

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3 out of 5
Ok. Problem in first room!!! Bathroom ceiling leaked and when returning after dinner my bag of things in bathroom got wet. Moved at 10 o’clock to another room!!!

Posted by on Jun 20, 2019

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1 out of 5

Bad night in Beckley

Pros: hmmm... have to think on that one.
Cons: No free Internet, Noisy
Beds were hard, room was very noisy until around 10pm. Internet did not work in our room, although, the staff offered to move us. AC was semi functional. Hotel restaurant can best be described as a dark smoke filled room with a few tables for dining. It's clear that this is a bar and food could be ordered. We did not stay to try the food. On the bright side...., the TV worked well.

Posted by , from Easley, SC on Aug 19, 2012

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Comment from Hotel Management

Sep 1, 2016 by Stephney Pettry

Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your visit. Your satisfaction is important to us. For future reference we do have a smoking lounge and a non smoking restaurant that seats 75 people. Thank you for your business and we hope you will give us another chance.

2 out of 5

Would go back....under the same circumstances.

Pros: Free breakfast
First I gotta say hotel prices in Beckley are relatively high. Don't understand that after driving around town. The place is 1/4 mile off the highway. It is within walking distance of Outback, H@@ters and Applebees. We hit all three. By the time I staggered back to my room I was passing out. Woke and looked around and realized how dated this place is. I was okay because it was two guys traveling and drinking alot. Would never bring a female to a place like this.

Posted by , from Raleigh, NC, USA on May 11, 2012

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3 out of 5

Friendly customer service, great breakfast

Pros: Free breakfast, Free Internet
Cons: wifi in room didn't work
I stayed at the Quality Inn for 3 nights. The morning after my 1st night, my car battery died in the parking lot. The staff was very friendly and the hotel mechanic took time to look at my car, jump it, and direct me to the closest Auto Zone. Otherwise, it was a good stay for the price. The free breakfast is great, the room was clean. The TV was a little outdated and HBO was glitchy, and I was disappointed that the Wifi didn't work in my room, but the computers in the lobby made it not that big a deal for me. I would recommend staying here if you need a nice place to stay for a reasonable price.

Posted by on Nov 15, 2011

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2 out of 5

Skip this Hotel

Pros: Free breakfast, Free Internet
Cons: needs updated, needs a good cleaning
We read some of the reviews and thought this would be a good pick---Wrong. Staff were rude, rooms needed updated and a good cleaning. The breakfast room was dirty and the 2 people on duty worked hard NOT to work.

Posted by , from Ohio, USA on Nov 1, 2011

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5 out of 5

Pleasantly Surprised

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Stayed here on my way to Charlotte. I was a little hesitant because I'm usually wary of "updated" hotels. The room was VERY clean. Bathroom could use a little updating. The beds were amazing! I slept so well and it was very comfortable. Very beautiful pool outside, although we didn't have time to swim, that was maintained. Great price and also a breakfast in the morning. On our way back from Charlotte we stayed in the same hotel because I felt it was so nice the first time. Second time was just as great!

Posted by , from Davenport, Iowa on Jul 5, 2011

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3 out of 5

Family ski trip

The front desk clerk was too busy to help us when we first arrived. Then we were on the 3rd floor and there is no elevator, which made getting the luggage to our room a little difficult. We had dinner in the restaurant and it was sadly understaffed. There was no one at the desk to seat patrons. The waitress tried, but she was overwhelmed. The food was OK, but the breakfast buffat was really good. We enjoyed the complimentary cocktail hour in the lounge on Wed. night and thought it was a nice gesture. We will probably not stay there again.

Posted by on Mar 9, 2008

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4 out of 5

Nice Stay

We had a nice one night stay at the Beckley Quality Inn. The room was not fancy, but it was clean and nice. The wireless Internet connection was easy to use. The stay included a free breakfast including eggs, sausage, and bacon. Overall we had a positive impression.

Posted by on Jul 21, 2007

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4 out of 5

Good Choice!

I stay here when in town. It is a nice Inn with pool,restaurant and lounge. Close to other restaurants. Great staff!

Posted by on Jul 17, 2007

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 240 square feet (22 square meters). A casino, a nightclub, and a library are also featured at the business-friendly Quality Inn. Self parking is free. Smoking is allowed in designated areas at this Beckley hotel.

  • 1 building
  • 103 guestrooms or units
  • 3 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Casino
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn offers 103 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Morgans Food and Spirits - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 6.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Refrigerator fee: USD 4 per night
  • In-room microwave fee: USD 4 per night
  • Rollaway bed fee: USD 6.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Beckley
  • Quality Inn Beckley
  • Quality Inn Hotel
  • Quality Inn Beckley
  • Quality Inn Hotel Beckley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.