4/10 Poor
Leslie V.
Apr 15, 2024
Liked: Cleanliness
Could be better
Most every VRBO location we have stayed in (I'll say, virtually all), have a notebook, flyer, or some type booklet/print material on property with host contact info (at a minimum) and property info. Given this property did not have wifi (which we were good with), accessing the VRBO site to reach the host was not an option. And no such communication was provided at this property So thus, when things occurred like a water system that did not work when power went out due to weather (power outage certainly not the fault of the host's) or a dryer that did not work (we had to hang wet clothes in front of the fireplace), we had no convenient way to contact the host for help/details/info. Even things like plugging in the tv (which required a power cord across the floor) would have been nice to have noted and explained. If I could have easily reached the host, my rating would not be this low. Things happen. But there was nothing to make that process friendly or easy on property. Again, this is compared to what we have been provided when we have rented at rates comparable to (or even cheaper than) this property. All in all, the experience and communication once on site could be much improved compared to other properties do who are charging this rate.
Leslie V.
Stayed 2 nights in Apr 2024