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4.1 out of 5

"It was a nice hotel, but the bathroom floor, shower, soap tray and the tissue holder had hair all over it. The floor hadn’t been swept or mopped. My c ... " More

By a verified traveler on Tue 09 Nov 2021

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Hotel Description

4-star hotel near University of Alabama Hospital

Heart of Birmingham

Within a 15-minute walk of this Downtown Birmingham hotel, you'll find University of Alabama Hospital and University of Alabama-Birmingham. Alabama Theater and Birmingham Museum of Art are also within 2 miles (3 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Enjoy the seasonal outdoor pool and perks like free WiFi and a free airport shuttle. You'll appreciate the free area shuttle, self parking, and 24-hour business center.

Free Internet, LED TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 295 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. 24-hour room service, premium bedding, and free long-distance calls are also available. Housekeeping is available on request.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$162* Per night/room May 29 - May 30

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Terrace (Pool View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Birmingham at UAB ratings based on 20 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Birmingham at UAB

Everyone (10) Couples (2) Family (6)
5 out of 5

Posted by on Feb 14, 2022

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2 out of 5
Room was ok. Dirty grout lines in shower. Bathroom had a slow drain, so bad, I didnt want to use the sink. Front desk staff member talked fast, hard to understand him, and I felt his manerism was off putting.

Posted by on Jan 16, 2022

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Comment from Hotel Management

Jan 19, 2022 by HotelMgmt

Yvette, we appreciate you sharing your concerns with us. We will surely be discussing your feedback with our Management Team as this definitely is not reflective of our high standards. We hope for the opportunity to improve your overall perception when you are back in town.

4 out of 5
All ok so far!

Posted by on Dec 28, 2021

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Comment from Hotel Management

Dec 30, 2021 by HotelMgmt

How marvelous it is having you here, Billy! Thank you for sharing your thoughts so far! If you need anything at all, all of us at Hilton Birmingham at UAB are here to help! Enjoy your stay!

3 out of 5
It was a nice hotel, but the bathroom floor, shower, soap tray and the tissue holder had hair all over it. The floor hadn’t been swept or mopped. My comforter was covered with a sheet and when I pulled back the sheet, the comforter had a dried blood stain on it so I put it on the floor and asked for another one, the desk receptionist said she would see if they had another one and never called back. No microwave in the room. On top of that, I was charged 50 dollars for parking which I was told I would get back, but looking on my receipt it charged me 16.40 for parking since I stayed one night. Not sure if I’ll get the rest back but I guess I’ll see.

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 11, 2021 by Hotelmgmt

Kelly, please accept our apologies as it is clear we missed several opportunities to ensure a flawless stay. I assure you this will be conveyed to the team so that their responsiveness is improved for your future visits. We also will discuss your valuable feedback with our cleaning team so they do not fall short for you again. Your frustration is understandable but we hope for your reconsideration and we are confident we can change your perception.

2 out of 5
There was dried food on the floor and gum stuck to a picture. There wasn't any shampoo or lotion that is usually in the bathroom. On the second day I was locked out of the room even though I had a 2 night reservation.

Posted by , from Headland on Aug 23, 2021

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Comment from Hotel Management

Aug 26, 2021 by Hotelmgmt

Please accept our apologies as we clearly missed several opportunities to leave a lasting impression. I am saddened to hear about your concerns and I will look into this immediately to ensure extra attention is given to these areas. As we continually improve I am confident we could offer you the five-star stay you deserve when you return to town. We look forward to restoring your trust in our Brand, Mark.

5 out of 5

Posted by on Aug 22, 2021

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5 out of 5
Very nice property. Would stay again. Easy check in, parking, rooms were nice, great location for our needs

Posted by on Aug 13, 2021

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Comment from Hotel Management

Aug 17, 2021 by Hotelmgmt

Providing a seamless stay from start to finish is always our goal and we love to read we succeeded during your recent stay! Thank you for sharing your positive experience and we are excited to welcome you again here at Hilton Birmingham UAB!

5 out of 5

Posted by on Aug 3, 2021

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4 out of 5
The bar wasn't open & no late dining options. Staff wasn't very friendly.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 27, 2021 by Hotelmgmt

While we hope you enjoyed a pleasant stay overall, we regret that our dining options were not available when you needed them. We also apologize for any negative interactions with our staff, and we'll be sure to address this feedback with our Management Team so that improvements can be made going forward. We hope you will allow us to win you over completely with a future stay!

5 out of 5
Clean facility. Staff was very friendly. Would recommend!

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 20, 2021 by Hotelmgmt

Thank you for your recommendation and for choosing to be our valued guest here at Hilton Birmingham UAB. I am excited to share your kind words with our incredible team, especially the cleaning crew, and we all are eager for your next trip to Birmingham!

About the Hilton Birmingham at UAB

Location 808 20th Street S, Birmingham, AL 35205

Property Features

Hilton Birmingham at UAB offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 17000 square feet (1579 square meters) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at Hilton Birmingham at UAB. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. For a fee, parking is available. This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 295 guestrooms or units
  • 14 levels
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 1972
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Birmingham Station (1.4 km / 0.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 2 miles
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hilton Birmingham at UAB offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Beds feature premium bedding. 48-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

The Lab Market Cafe - This café specializes in American cuisine and serves breakfast, lunch, and dinner.

The Lab Bar and Kitchen - This bar specializes in southern cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hilton Birmingham at UAB offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.00 for adults and USD 7.00 for children (approximately)
  • Covered self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham DoubleTree
  • DoubleTree Birmingham
  • DoubleTree Hilton Birmingham
  • DoubleTree Hilton Hotel Birmingham
  • Hilton DoubleTree Birmingham
  • Hilton Birmingham UAB Hotel
  • Hilton UAB Hotel
  • Hilton Birmingham UAB
  • Hilton UAB
  • Hilton Birmingham at UAB Hotel
  • Hilton Birmingham at UAB Birmingham
  • Hilton Birmingham at UAB Hotel Birmingham

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 9:30 PM.
  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.