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"The only issue I had with them is, they didn't answer the phone when I called prior to arrival. I tried for over 2 hours. I even called their coopera ... " More

By a verified traveler on Tue 18 May 2021

Hotel Description

3.5-star hotel near University of Alabama-Birmingham

Near the airport

Your stay at this Redmont Park hotel places you within 3 miles (5 km) of Birmingham Zoo and University of Alabama-Birmingham. University of Alabama Hospital and McWane Science Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Guests will appreciate freebies like full breakfast and free self parking. A business center, a grocery/convenience store, and WiFi in public areas are also on offer.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 242 guestrooms also offer balconies and LCD TVs with satellite channels. Other amenities include WiFi, wired Internet, and first-run movies.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room Jul 14 - Jul 15

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premium Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Allergy Friendly (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Hotel Birmingham ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites Hotel Birmingham

Everyone (9) Couples (3) Family (7)
4 out of 5
The only issue I had with them is, they didn't answer the phone when I called prior to arrival. I tried for over 2 hours. I even called their cooperate office and they couldn't get an answer either. Makes you very frustrated as a customer.

Posted by on May 18, 2021

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4 out of 5
Clean rooms, a little slow at check in due to one check in person standing around. Had trouble with WiFi & help was ready to fix. Great service. Would stay again if needed

Posted by on Apr 3, 2021

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5 out of 5
Great hotel, everyone was professional and the facilities were clean. No complaints.

Posted by on Feb 17, 2021

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4 out of 5
Overall our stay at the Embassy Suites Hotel was good. The only issue we had was that when we arrived at the hotel the room was not ready, the front desk clerk advisedshe would call us when it was ready (she did not call) so we explored the area to waste time waiting on the call for us to be able to check in (this was roughly about 1/1:30 pm). Around 3:30/4 we still had not heard anything so we went back and at that point were able to check in.The suite was clean and neat but for the size of the suite it had ONE teeny tiny ttashcan which did not make sense. With multiple people in one suite you will need more than one small trash can. The view in the middle of the hotel was absolutely beautiful. Aside from those two complaints our stay was nice and we would stay again.

Posted by on Jul 12, 2020

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Comment from Hotel Management

Jul 14, 2020 by Mary McNeil-Andrews

Thank you for your review. We hope to earn a 5/5 on your next visit with us.

5 out of 5
Everything was great, I'm a repeat customer. I always come back!!

Posted by , from Jemison AL on Mar 14, 2020

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Comment from Hotel Management

Mar 23, 2020 by Mary

Thank you for your wonderful review!

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Mary McNeil-Andrews, Front Office Manager

Thank you for your wonderful review!

2 out of 5
Upon arrival the revolving door glass was broken and there was only one door for everyone to come and go out of. Check in went smooth. Once in our room it was dirty. There were crumbs in the couch bed, dirty linen in a bag in the closet, food in the chairs and the table had not been wiped off. Carpet had not been vacuumed.

Posted by , from Cincinnati on Jan 5, 2020

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Comment from Hotel Management

Jan 6, 2020 by Mary McNeil-Andrews, Front Office Manager

Thank you for your review. I apologize to hear about the things you had issues with. We are awaiting the custom-made piece of glass for the revolving door, as well as the pieces required to fix the other side door. Your comments regarding the room have been provided to our Executive Housekeeper to use as a training opportunity within her staff.

4 out of 5

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 23, 2019 by Mary McNeil-Andrews, Front Office Manager

Thank you for your review. We hope to earn a 5 out of 5 on your next visit.

3 out of 5
Room not ready at 4pm check-in. Hotel was a zoo with hundreds of kids. No bed linens in the room for the sofa-bed. 1 wastebasket for a 2 room suite. No chair or suitcase stand in the bedroom.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 8, 2019 by Mary McNeil-Andrews, Front Office Manager

Thank you for your review. I apologize you did not enjoy your visit with us.

5 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Oct 8, 2019 by Mary McNeil-Andrews, Front Office Manager

Thank you for your review!

About the Embassy Suites Hotel Birmingham

Location 2300 Woodcrest Pl, Birmingham, AL 35209

Property Features

Embassy Suites Hotel Birmingham offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Embassy Suites Hotel Birmingham. Self parking is free. This 3.5-star Birmingham hotel is smoke free.

  • 242 guestrooms or units
  • 8 levels
  • Built in 1989
  • Full breakfast (free)
  • Dining venue
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Indoor pool
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Birmingham International Airport (BHM) (10.9 km / 6.8 mi)
  • Train station: Birmingham Station (4.8 km / 3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Embassy Suites Hotel Birmingham offers 242 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate living rooms and include sofa beds. 32-inch LCD televisions come with premium satellite channels and first-run movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Birmingham hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Private balcony
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites Hotel Birmingham has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay (maximum USD 100.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Pet fee: USD 75 per pet, per stay (maximum USD 100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Birmingham Homewood
  • Embassy Suites Hotel Birmingham
  • Embassy Suites Birmingham
  • Embassy Suites Birmingham
  • Embassy Suites Hotel Birmingham Hotel
  • Embassy Suites Hotel Birmingham Birmingham
  • Embassy Suites Hotel Birmingham Hotel Birmingham

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.