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4.4 out of 5

"The room was fantastic, best room i have ever had. Staff was excellent. " More

By a verified traveler on Wed 24 May 2023

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Hotel Description

Hotel near Carlsbad Museum & Art Center in Carlsbad

In Carlsbad

You'll be within 3 miles (5 km) of Carlsbad Museum & Art Center and 6 miles (10 km) of Lake Carlsbad Recreation Area with a stay here. Riverwalk Recreation Center and Carlsbad Water Park are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Free continental breakfast is served. A snack bar/deli, express check-out, and dry cleaning are also on offer.

Studio, 1 King Bed, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Apr 26 - Apr 27

Studio, 1 King Bed, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 2 Max

MainStay Suites Carlsbad South ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for MainStay Suites Carlsbad South

Everyone (4) Family (3)
5 out of 5
The room was fantastic, best room i have ever had. Staff was excellent.

Posted by on May 24, 2023

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Comment from Hotel Management

May 25, 2023 by MainStay Suites - Carlsbad, NM

Thank you so much for staying with us. We hope to see you again soon.

3 out of 5
Because they have many oilfield personnel staying at the hotel, they come in with dirty shoes. I feel someone needs to pass a dry mop often because the floors have dry mud throughout the facility. The ice machines have water near the machines due to the customers dropping ice on the floor and it melts leaving small piles of water. For the breakfast I wished you would offer waffles as well. Upon reserving I requested (2) rooms on the bottom floor as my parents are 87 years old but instead they rec. room on 3rd floor, not sure why the sites ask when the request is not fulfilled.

Posted by on Oct 13, 2022

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Comment from Hotel Management

Oct 13, 2022 by MainStay Suites - Carlsbad, NM

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5

Posted by , from San Diego on Oct 6, 2022

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4 out of 5
I did appreciate that checking in was pretty quick and the staff we encountered during our stay was courteous. I also liked that for the hefty price I paid I received a good size kitchen and was surprised to find that it came with a few dishes as well. I did not like, however, that the floors were a little dirty (i.e. crumbs) and the bottom of the shower curtain was stained yellow (like it had mold of some kind) which made me feel not to safe with the cleaning of the room that had been done prior to our occupying it. Fortunately, I did my own cleaning/sanitising of the room and felt a little better.

Posted by on Aug 29, 2022

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Comment from Hotel Management

Aug 29, 2022 by MainStay Suites - Carlsbad

Thank you

5 out of 5

Posted by , from ALBUQUERQUE on Aug 19, 2022

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5 out of 5

Posted by , from ALBUQUERQUE on Apr 15, 2022

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5 out of 5

Posted by , from Carbondale on Nov 30, 2021

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Property Features

There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi. MainStay Suites Carlsbad South also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Carlsbad hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • Built in 2020
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

MainStay Suites Carlsbad South offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, microwaves, and dishwashers. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Desk
  • Air conditioning
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free continental breakfast.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Only bookings from non-local guests are accepted; guests whose residence is within 70 mi (112.654 km) of the property will not be allowed to check in

Safety features at this property include a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 70 mi (112.654 km) of the property will not be allowed to check in. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has not been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • No gap period between guest stays

Hotel Names

  • MainStay Suites
  • Mainstay Suites Carlsbad
  • MainStay Suites Carlsbad South Hotel
  • MainStay Suites Carlsbad South Carlsbad
  • MainStay Suites Carlsbad South Hotel Carlsbad
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.