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"Took awhile for the hot water " More

By a verified traveler on Sat 20 Jan 2024

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Hotel Description

3-star hotel near Union Station

Downtown Denver stay

Within a 10-minute walk of this Downtown Denver hotel, you'll find Colorado Convention Center and 16th Street Mall. Union Station and Ball Arena are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free internet in public areas. Self parking, dry cleaning, and luggage storage are also offered.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$102* Per night/room Mar 24 - Mar 25

Standard King w/ Toilet & Shower Grab Bars

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

King, Junior Suite, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King w/ Shower Grab Bars Only

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Junior Suite Full ADA (roll in shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Denver Downtown ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Denver Downtown

Everyone (9) Couples (3) Family (2)
4 out of 5
Took awhile for the hot water

Posted by , from ATKINSON on Jan 20, 2024

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Comment from Hotel Management

Jan 24, 2024 by Francisco

Thank you for the feedback!

5 out of 5

Posted by , from woodstock on Aug 19, 2023

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Comment from Hotel Management

Aug 29, 2023 by Francisco

Thank you!

5 out of 5
The front desk was nice and accommodating. The restaurant recommended a great place for us to eat at because we have diet restrictions. And the room is nice.

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 17, 2023 by Francisco

Thank you!

5 out of 5
It was in a good location. It was decent. Parking was expensive and so was breakfast but overall a solid place to stay.

Posted by on Jun 28, 2023

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Comment from Hotel Management

Jun 30, 2023 by Francisco

Thank you! I am glad we met your expectations

5 out of 5
Jays at the front desk was fun and helpful with an early check in. Breakfast buffet was awesome and Chef made us shrimp and grits!!! Wait staff were very friendly and courteous

Posted by on May 7, 2023

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Comment from Hotel Management

May 14, 2023 by Francisco

Thank you for the kind words!

2 out of 5
I had to ask 3 times to have my thermostat fixed. The "restaurant" on site is not really serving food. It's closed most of the time. The elavator button on my floor was broken - never got fixed while I was there. I asked for the cleaning of my room - never happened. There wasn't even a pen in my room, let alone other useful things.

Posted by on Nov 13, 2022

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5 out of 5
The staff was friendly.and helpful. I love that this was close to our Avalanche game at Ball Arena! Beds were comfortable and very nice!

Posted by on Nov 11, 2022

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Comment from Hotel Management

Dec 27, 2022 by Jenna, GM

Thank you for your positive review of our property and staff! We hope to see you next time you're in Denver!

1 out of 5

Posted by on Nov 7, 2022

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5 out of 5
⭐️⭐️⭐️⭐️⭐️

Posted by on Oct 4, 2022

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Comment from Hotel Management

Oct 8, 2022 by Sana

Thank you Eloy

4 out of 5
The garden Hilton needed to be renovated. The guest service personnel weren’t that friendly. The rooms are OK and we had a nice stay

Posted by on Jul 10, 2022

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About the Hilton Garden Inn Denver Downtown

Location 1400 Welton Street, Denver, CO 80202

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 6803 square feet (632 square meters) and includes conference space. The business-friendly Hilton Garden Inn Denver Downtown also features a 24-hour fitness center, concierge services, and laundry facilities. Parking is available for a fee. This 3-star Denver hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 12 levels
  • 6803 sq ft of conference space
  • 632 sq m of conference space
  • Built in 2007
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Denver Union Station (1.6 km / 1 mi)
  • Metro station: 16th - California Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Denver Downtown offers 221 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Sitting area
  • Deep soaking tub
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM and 9:30 AM.

Hilton Garden Inn Denver Downtown has a restaurant on site.

Territory Kitchen + Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 per person
  • Covered self parking fee: USD 47 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Denver Downtown
  • Hilton Garden Inn Hotel Denver Downtown
  • Denver Hilton
  • Hilton Denver
  • Hilton Garden Inn Denver Downtown Hotel Denver
  • Hilton Garden Inn Denver Downtown Hotel
  • Denver Hilton
  • Hilton Denver
  • Hilton Denver Downtown Denver
  • Hilton Garden Inn Denver Downtown Hotel
  • Hilton Garden Inn Denver Downtown Denver
  • Hilton Garden Inn Denver Downtown Hotel Denver

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.