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4.1 out of 5

"Bad part of town and the property was nothing what it looked like on line. " More

By a verified traveler on Thu 28 Oct 2021

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Hotel Description

3-star hotel near Colorado Convention Center

Downtown Denver stay

Within a 10-minute walk of this Downtown Denver hotel, you'll find Colorado Convention Center and Denver Art Museum. Civic Center Park and Paramount Theater are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free buffet breakfast each morning.

Free Internet, kitchens

Featuring conveniences like sofa beds and kitchens, the 111 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include pillowtop beds, Egyptian cotton sheets, and coffee/tea makers.

Studio Suite, 1 Queen Bed, Accessible (Comm)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$119* Per night/room Dec 1 - Dec 2

Studio Suite, 2 Queen Beds, Accessible (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 2 Queen Beds, Accessible (Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Staybridge Suites Denver Downtown, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Staybridge Suites Denver Downtown, an IHG Hotel

Everyone (6) Couples (5) Family (4)
5 out of 5
Bad part of town and the property was nothing what it looked like on line.

Posted by on Oct 28, 2021

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1 out of 5
1/10 would not stay again. Not the best neighborhood, always smokey in the lobby, awful smell in our room, keys would work on and off, NO WHERE near clean - their “clean promise” is a joke, burned drug spoons in the “clean dishwasher”, my friend’s room- she found a receipt in a cupboard from May 2021- we stayed mid-September 2021, pool area floor was gross- lots of dirt, and hair chunks stuck to the wall, room was not dusted at all- walls and doors having drip marks and smudges all over them It was nice to have a fridge and an ice maker in the room though- so there’s that.

Posted by on Sep 24, 2021

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3 out of 5
Entrance to the hotel is hidden and difficult to access. I circled the block several times trying to figure out how to get in. The parking lot in front of the doors has only about 10 spots and they are only for valets. Parking for the hotel is Pay-for-parking across the street in a chained-off lot. There were people sleeping on the sidewalk and drunks stumbling down the street. It is dark in the parking lot and it is dark on the sidewalks. There is one good restaurant, the red bar, that looks sketchy from the outside but clean inside and has delicious food. You have to have your room key to come into the lobby and to go up the elevator. The additional security plus the type of people around the building make it feel extremely ghetto. My colleague stayed a mile away at a Hampton inn and had free parking, a clean area, and a welcoming lobby. I will pay the 50 extra bucks to stay there next time.

Posted by on Sep 18, 2021

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Comment from Hotel Management

Sep 19, 2021 by Rocky M, Assistant General Manager

Hi there, Anthony. Thank you for taking the time to leave feedback about your recent stay with us. I'm sorry to hear that your experience outside of the hotel had such a negative impact on your stay overall and that the hotel's additional security measures left you feeling uneasy. Also, I have yet to find a hotel Downtown that offers free parking. The information below is straight from the website of the hotel you mentioned, I encourage you to check it out for yourself: "Self parking: Not available Valet parking: $30.00 Secured: Not available Covered: Not available In/Out privileges: Available Other parking Information: Limited Parking. See Front Desk Upon Arrival." I certainly do agree that the signage could be better at guiding guests to the main entrance and parking and I will be sure to pass this along to the appropriate upper management. Thank you again, we appreciate you staying with us and taking the time to share your experience.

4 out of 5
Some of the reviews for this hotel were unsatisfactory, however, we decided to give them a try and we are glad we did. The parking when you pull up to the hotel at first was confusing, but we figured it out. The rooms are cozy, it's almost like a little studio apartment. They had everything we need to make out stay enjoy able and conveniently located to everything downtown.

Posted by on Aug 24, 2021

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2 out of 5

Posted by , from Philadelphia on Aug 23, 2021

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5 out of 5
No ice

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 2, 2021 by Rocky M, Assistant General Manager

Dear Guest, All of our rooms are equipped with a kitchenette which includes a refrigerator and freezer. There is an ice maker in every freezer. Next time you have a concern like this, please don't hesitate to reach out to the Front Desk. Thank you for the 5 out of 5!

3 out of 5

Posted by on Jan 13, 2020

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5 out of 5
Abby at check in was great. She had a answer for all my questions. Kiids said it was their best breakfast. I liked healthy choices.

Posted by on Aug 13, 2019

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4 out of 5
Very nice hotel, comfortable bed, and great breakfast that’s included. We tried checking in at 6pm and they told us it was going to take an hour before our room was ready. We had dinner reservations at 730 and still needed to get ready. After 30 minutes of haggling with them, they finally determined they had another room they could put us in. Property is great but service could use some improvement.

Posted by on Aug 11, 2019

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4 out of 5

Posted by on Jun 30, 2019

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About the Staybridge Suites Denver Downtown, an IHG Hotel

Location 333 W Colfax Ave, Denver, CO 80204

Property Features

Staybridge Suites Denver Downtown, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. A terrace, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Staybridge Suites Denver Downtown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Denver hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 8 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Denver Union Station (2 km / 1.3 mi)
  • Metro station: 16th - California Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Staybridge Suites Denver Downtown, an IHG Hotel offers 111 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Cable television is provided. Accommodations at this 3-star hotel have kitchens with coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing on site
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per week
  • Maximum 2 per room (weight limit: 35 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Long-term renters welcome

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 32.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Denver Downtown Hotel
  • Hotel Staybridge Suites Denver Downtown Denver
  • Denver Staybridge Suites Denver Downtown Hotel
  • Hotel Staybridge Suites Denver Downtown
  • Staybridge Suites Denver Downtown Denver
  • Staybridge Suites Hotel
  • Staybridge Suites
  • Staybridge Suites Denver
  • Staybridge Suites Denver Downtown
  • Staybridge Suites Denver Downtown an IHG Hotel
  • Staybridge Suites Denver Downtown, an IHG Hotel Hotel
  • Staybridge Suites Denver Downtown, an IHG Hotel Denver
  • Staybridge Suites Denver Downtown, an IHG Hotel Hotel Denver

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.