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The Brown Palace Hotel and Spa, Autograph Collection

4.5-star property
321 17th St, Denver, CO 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 28 Travelocity Reviews

"His hotel is a part of Denver history. The staff and rooms are wonderful I love staying there. " More

By a verified traveler on Sun 27 Nov 2016

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Colorado State Capitol Building

City center stay

A stay at this Downtown Denver hotel places you steps from Paramount Theater and within a 10-minute walk of Colorado State Capitol Building. United States Mint and Colorado Convention Center are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and a fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 19 conference rooms, 24-hour business center, and valet parking. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

WiFi, refrigerators

The 241 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and microwaves offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and LCD TVs with cable channels.

Classic Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$129* Per night/room Nov 24 - Nov 25

Signature Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Top of the Brown)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Brown Palace Hotel and Spa, Autograph Collection ratings based on 28 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Brown Palace Hotel and Spa, Autograph Collection

Everyone (3) Couples (3) Family (1)
4 out of 5
Classy, elegant, luxurious. An historic Colorado landmark with an excellent view.

Posted by on Nov 3, 2019

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5 out of 5
I can't say enough excellent remarks about our stay at this historical hotel. We loved everything about it, and hated to leave.

Posted by on Sep 7, 2019

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2 out of 5
So we went to check in and even though our room was reserved and paid for, they gave it to someone else. So after this very long travel it was 2 in the morning and we were taken by Jay over to the magnolia. We were told our room was being reimbursed for both nights. So I just got off the phone with travelocity, and was told the first night was the only one being credited back, and that i will be paying almost double what the first night would have been for the second night we were actually able to stay there. Travel dates July 20th-22

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 24, 2019 by SH

Hello and thank you for staying with us! I sincerely apologize for the misunderstanding, however only the night that you were relocated to another hotel is the night that the hotel is responsible for paying, which we did. Please feel free to contact the hotel directly and we would be happy to discuss this with you further.

3 out of 5

Posted by on Nov 20, 2018

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Comment from Hotel Management

Nov 28, 2018 by SH

Thank you for your stay at the Brown Palace Hotel & Spa and for taking the time to share your experience with us. I sincerely apologize for the unpleasant experience you had during your stay. Please let us know if there was anything in particular we could have done better to make your stay more enjoyable. I would like to invite you to stay with us again, as I am confident we would be able to exceed your expectations on a second visit. Again, thank you for your feedback. We sincerely appreciate it, as it gives us an opportunity to better the experience of our guests.

5 out of 5

Great hotel in Downton Dnver

His hotel is a part of Denver history. The staff and rooms are wonderful I love staying there.

Posted by , from Colorado on Nov 27, 2016

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5 out of 5

Wonderful downtown hotel.

Cons: Afternoon music was loud up in our room on the third floor.
Beautiful lobby, great rooms, clean with all amenities. Only issue was loud music from the lobby during the afternoon. Other than that, the staff was extremely helpful, the concierge assisted with finding a birthday cake at the last minute as well as arranging car rental. All in all, another wonderful stay at The Brown Palace.

Posted by on May 14, 2016

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5 out of 5

A great hotel if you take advantage of everything

Pros: Service, Food, Location, Spa
Cons: We were in the 'other half' of the Eisenhower Suite - it hasn't been remodeled, but should be - decor is tired looking. Most rooms are more up to date
Location: The hotel is well located - we were close to the 'mall', and only a few blocks from the Denver Art Museum and others.
A friend and I spent a three day week-end here on the bed and breakfast package and really enjoyed it. We had breakfast in Ellyngton's restaurant, did the afternoon tea, had lunch at the Ship Tavern and used the Spa. All of these were excellent experiences - good food, great service, a pianist for tea and a smooth 'jazz' group in the lobby in the evening. We took the hotel tour, which gave a great profile of Denver history. It was informative and fun. We were able to use the service car for dinner near the old Union Station . Four stars to the two concierges, who made reservations and got us our boarding passes. This is the kind of place that is best if you really use it for more than just sleeping - it was a great way to spend a couple of really hot (over 100 degrees) days in Denver.

Posted by , from Nebraska on Aug 3, 2015

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5 out of 5

Had a Great Time!

The atmosphere, decor and customer service were all top notch!

Posted by , from New York, NY on May 3, 2013

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5 out of 5

Best hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I stayed here for about a week. This place is wonderful. Everyone would works here went out of there way to assist me. Will visit again soon.

Posted by , from Yorktown, VA, USA on Sep 28, 2012

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5 out of 5

Classic Elegance

In for a quick weekend to visit my daughter.....location is great, and the hotel though old is clean and comfortable. Service was outstanding and we would definitely stay again.

Posted by , from Minneapolis, MN, USA on Sep 7, 2012

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About the The Brown Palace Hotel and Spa, Autograph Collection

Location 321 17th St, Denver, CO 80202

Property Features

The Brown Palace Hotel and Spa, Autograph Collection offers its guests a full-service spa, a steam room, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 31470 square feet (2924 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Brown Palace Hotel and Spa, Autograph Collection. Parking is available for a fee. This 4.5-star Denver hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 31470 sq ft of conference space
  • 2924 sq m of conference space
  • Built in 1892
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Denver, CO (DEN-Denver Intl.) (39.3 km / 24.4 mi)
  • Train station: Denver Union Station (2 km / 1.2 mi)
  • Metro station: 18th - California Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Brown Palace Hotel and Spa, Autograph Collection offers 241 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Brown Palace Hotel and Spa, Autograph Collection has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Detoxification wrap

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Special check-in instructions:

This property is hosting special events December 20-22, 2019. The spa will be open limited hours on December 21, and guests may hear music until 2 AM on December 22.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 125 per pet, per stay (maximum USD 100.00 per stay)
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay (maximum USD 100.00 per stay)
  • Late check-out fee: USD 150.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brown Palace Autograph Collection
  • Brown Palace Autograph Collection Denver
  • Brown Palace Hotel Autograph Collection
  • Brown Palace Hotel Autograph Collection Denver
  • Brown Palace Autograph Collection
  • The Brown Palace Hotel and Spa, Autograph Collection Hotel
  • Brown Palace Hotel Autograph Collection Denver
  • Brown Palace Hotel Autograph Collection
  • Brown Palace Autograph Collection Denver
  • The Brown Palace Hotel and Spa, Autograph Collection Denver
  • Hotel The Brown Palace Hotel and Spa, Autograph Collection
  • The Brown Palace Hotel and Spa, Autograph Collection Denver
  • The Brown Palace Hotel Spa Autograph Collection
  • Brown Autograph Collection

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.