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4.3 out of 5

"We had an ok experience at the hotel. The staff was very friendly and helpful. the rooms were clean. The shuttle employees were nice and recommended g ... " More

By a verified traveler on Sat 30 Dec 2017

Hotel Description

3-star hotel near Elitch Gardens Theme Park

City center stay

Your stay at this Highland hotel places you within 2 miles (3 km) of Elitch Gardens Theme Park and Broncos Stadium at Mile High. Denver's Downtown Aquarium and Pepsi Center are also within 2 miles (3 km).

Free shuttle, breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and a free theme park shuttle. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free train station pick-up. There's a seasonal outdoor pool on site, and a 24-hour front desk and limo/town car service are also provided.

Free WiFi, kitchens

The 160 guestrooms feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and TVs with cable channels. Dining areas, sitting areas, and premium bedding are also available.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$94* Per night/room Dec 15 - Dec 16

Loft, 2 Bedrooms (Bi-level)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Residence Inn by Marriott Denver Downtown ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Denver Downtown

Everyone (8) Family (1)
5 out of 5
Nice big room. Clean and comfortable. Kitchen was great to have.

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 20, 2019 by Denver Downtown GM

We are thrilled to hear you enjoyed your stay, we hope to see you again.

4 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Kate B, General Manager

Thank you for taking time to leave your feedback!

5 out of 5

Posted by on May 15, 2019

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Comment from Hotel Management

May 17, 2019 by Jessica C

Thank you for completing a review for the Residence Inn Denver Downtown. We look forward to seeing you the next time you are in town.

5 out of 5

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 27, 2019 by Jessica C

Thank you for taking the time to complete a review on your recent stay at the Residence Inn Denver Downtown! We look forward to seeing you the next time you are in Denver.

4 out of 5

NIce place to stay very close to all amenities

Pros: It was close to downtown Denver and they offer a hotel shuttle service. The front desk employees were very friendly and helpful.
We had an ok experience at the hotel. The staff was very friendly and helpful. the rooms were clean. The shuttle employees were nice and recommended good places to go to in town. There were only two things I was not too happy about. First, we did not get the room that we reserved. The original reservation was for a two bedroom, two bathroom with a loft hotel room. I reserved and payed for the room a month in advance but when we arrived they said that those rooms were already full. Instead, we got a 2 bedroom and 1 bathroom hotel room. It made the bathroom situation hard for us because we were a group of 4 adults and 3 children. The second thing I really disliked was the lady that was in charge of the breakfast area. Even though, we had arrived an hour before breakfast closed, she kept reminding all of us that breakfast will be over in 45 minutes, 30 minutes, 20 minutes, and so on. We felt rushed the whole time we were eating. Also, they had a delivery guy that kept coming in through the breakfast area with a dollie full of boxes. People had to move out of his way for him to get through to the kitchen.

Posted by on Dec 30, 2017

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4 out of 5

great walking distance to lots!

Pros: location
Cons: cleanliness
Location: aquarium, food, bars, bus
We would stay here again because of the convenience of the location and because we had a full kitchen to cook some of our own meals. The beds were super comfy but the hotel was not as clean as I would expect. The staff was super helpful!

Posted by , from colorado on Apr 11, 2017

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Comment from Hotel Management

Apr 14, 2017 by Rick A.

Thank you for taking the time to tell us how we are doing. I am sorry to hear that we did not quite meet your expectations for the cleanliness of our hotel, I will be relaying your feedback to our housekeeping staff in order to address this issue. Thank you again for staying with us and I look forward to seeing you again next time! Rick Asimus Bench General Manager

5 out of 5

A good hotel in Denver

Pros: Location was good and the free Shuttle service to and from downtown was extremely helpful
Cons: The mattress on the pull out coach was very thin and uncomfortable
This is a comfortable and affordable hotel in Denver

Posted by on Sep 8, 2016

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Comment from Hotel Management

Sep 15, 2016 by Samantha

Thank you for your review. Your feedback is very helpful to us and you can be sure your comments have been shared with the team. It is our plan to get a renovation in 2017 and with it, new mattress with needed, so I have made a note to check all the sofa beds. We hope to see you again soon.

4 out of 5

Great Service, Nice place

Pros: Justice at the Front Desk!
Cons: Patio Seating.
Location: We headed straight for the mountains!
Justice at the front desk is a ROCK STAR! We arrived at 4:00 on Saturday (The night of the first Adele concert, and was 5th in line to check. I noticed that there was only one person at the desk and she was multi tasking like a BOSS. Checking people in, handling the Shuttle on the CB, answering the phone... The line went quickly and when I finally got up to the front, she was as professional as could be. I must admit that I would have had a bad attitude at that point, were I the one behind the desk. Not her. She was delightful, helpful, and funny. She seemed to work late into the evening and was there bright and lovely again the next day. I would recommend the place based on her alone. The free breakfast was great - more that just bagels and fruit. Eggs, sausage, BISQUITS AND GRAVY! Yum!! As for the stay, it was nice enough. The room was comfortable and well equipped. My only real complaint is about the outdoor accommodations. The "patios" are basically unusable without chairs or outdoor seating of any kind. My wife and I went outside for a glass of wine after the kids were asleep and had to sit on the railroad tie wall. Kind of a bummer. Plus, the air conditioners are SO loud that it's difficult to have a conversation. I realize the latter is out of anyone's control, I just thought that should be noted in case someone bases their stay on having a "patio." Lastly, housekeeping didn't refill our coffee or unload the dishwasher. No big deal. Just a little inconvenient.

Posted by , from Omaha, NE on Jul 20, 2016

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Comment from Hotel Management

by Rick A.

Thank you so much for your kind words about Justice! She does a fantastic job on the front desk and genuinely cares for our guests in the true Residence Inn spirit. I will pass along your feedback to her, I am sure she will be pleased to hear that she positively affected your stay. We will see you again next time you are in town for a concert! Rick Asimus Front Office Manager

4 out of 5

Close to Our Event

Pros: Location and love the space in the rooms
Cons: Mattress on the fold out and carpet is so old
Location: concerts and shopping downtown
Nice location for concerts at the Pepsi Center. We just walk over and don't have to hassle with parking. Nice space and general daily cleanliness. Love the kitchen facilities. We've stayed here, once a year, over the past 3 years. Love the breakfast and layout of the rooms, but some updating is in great need. New carpet and new mattresses on the fold outs would be in order. Also, the ceiling fan looked like it hadn't been cleaned in years and there was actually dirt on the ceiling above the fans. Other than that, we will stay here again.

Posted by on Sep 8, 2015

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Comment from Hotel Management

Sep 14, 2015 by Rick Asimus

Thank you for continuing to come back to us every year! We will see you next time! Safe travels. Rick Asimus Front Office Manager

2 out of 5

Not what I was expecting from a Marriott property

One person was running a very busy check-in desk, when it was my turn she started answering phone calls while I stood there, the room was listed as a 2 bedroom, the 2nd bedroom was the single room downstairs and the bed pulled down from the wall. The bathrooms were in bad shape and needed to be redone, the furniture was old, there were not enough parking spots. I wouldn't stay here again. On the plus side though, it is in a great location for visiting downtown or seeing a Rockies or Broncos game.

Posted by , from Salt Lake City, UT on Sep 25, 2013

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About the Residence Inn by Marriott Denver Downtown

Location 2777 Zuni St, Denver, CO 80211

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center, limo/town car service, and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A theme park shuttle and a train station pick-up service are free. A seasonal outdoor pool, barbecue grills, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott Denver Downtown. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. Parking is available for a fee. This 3-star Denver hotel is smoke free.

  • 160 guestrooms or units
  • 2 levels
  • 20 buildings
  • 37 sq m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Denver, CO (DEN-Denver Intl.) (40.4 km / 25.1 mi)
  • Train station: Denver Union Station (2 km / 1.2 mi)
  • Property shuttles: Free train station pick-up, theme park shuttle, and shopping center shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Residence Inn by Marriott Denver Downtown offers 160 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, and separate dining areas. This Denver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2017.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Residence Inn Denver Downtown
  • Residence Inn Denver Downtown
  • Residence Inn Marriott Denver Downtown
  • Residence Inn Marriott Hotel Denver Downtown
  • Residence Inn Marriott Denver Downtown Hotel
  • By Marriott Denver Denver
  • Residence Inn by Marriott Denver Downtown Hotel
  • Residence Inn by Marriott Denver Downtown Denver
  • Residence Inn by Marriott Denver Downtown Hotel Denver

You should know

  • The seasonal pool will open in May and close in September.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.