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"I enjoyed that it was within walking distance of most everything downtown. " More

By a verified traveler on Tue 19 Oct 2021

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Hotel Description

Hotel near Colorado Convention Center in Denver

Downtown Denver stay

At this Downtown Denver hotel, you'll be within a 5-minute walk of Colorado Convention Center and Denver Center for the Performing Arts. 16th Street Mall and University of Colorado-Denver are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the 3 conference rooms on site, along with the valet parking and free Internet in public areas. A bar/lounge and a safe deposit box are also provided.

Free WiFi, LCD TVs

The 176 guestrooms offer LCD TVs with cable channels, along with free WiFi and hair dryers. Other amenities include ironing boards, desks, and free toiletries. Housekeeping is available on request.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Feb 1 - Feb 2

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru By Hilton Denver Downtown Convention Center ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru By Hilton Denver Downtown Convention Center

Everyone (6) Couples (5) Family (5)
5 out of 5
Location

Posted by on Nov 12, 2021

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Comment from Hotel Management

Nov 27, 2021 by Robin M.

Thank you for your feedback! We look forward to seeing you again the next time you are in Denver!

4 out of 5
I enjoyed that it was within walking distance of most everything downtown.

Posted by on Oct 19, 2021

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Comment from Hotel Management

Dec 5, 2021 by Robin M.

We're so glad you enjoyed your stay! We look forward to seeing you again in the future!

5 out of 5
Overall our stay was nice. I'll give it a 5/5. Breakfast was GREAT. Lots of options. Parking was limited to valet, and was steep in my opinion at $45 per night. Outside the hotel was about as nice as it could get for Denver. The city wasn't the cleanest, and homeless could be seen almost everywhere, but there were fewer in this exact area. Our A/C wasn't working quite right in the room, but the room was clean. Hotel bar, fitness area, dining area were all 5 out of 5.

Posted by on Sep 29, 2021

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5 out of 5

Posted by on Aug 24, 2021

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5 out of 5
The hotel staff was very friendly and the breakfast was great.

Posted by on Jul 26, 2021

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1 out of 5
Front desk insisted that I did not have a reservation and turned me away, after traveling to Denver from Phoenix. Unwilling to assist in resolving the problem. Refused me access to hotel manager.

Posted by on Jul 12, 2021

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5 out of 5
Good location for some downtown meandering.

Posted by on Jun 21, 2021

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1 out of 5

Posted by on Apr 7, 2021

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3 out of 5
I loved the hotel and my view from my room just felt like the hotel needs to work on cleaning never failed walking to my room or coming out my room there was always trash somewhere...

Posted by on Feb 4, 2021

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Comment from Hotel Management

Mar 5, 2021 by Chason

Hi Anonymous, Thank you for staying with us. We're sorry to see we fell short of providing you the spectacular stay all our guests deserve, and hope we get the opportunity to turn your next visit in the Mile High City into one you truly won't forget!

1 out of 5
Room was dirty. Pee in toilet and dirty shower. I would not stay here or recommend it to anyone

Posted by , from Oshkosh wi on Jan 22, 2020

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Comment from Hotel Management

Feb 14, 2020 by Chason Mote, Guest Services Supervisor

Hi David! We're so sorry to hear about the issues you experienced during your stay. Please know that this is extremely anomalous and certainly not up to our standards as a Hilton brand. We do hope we get the opportunity to welcome you back and turn your next stay into a perfect one.

About the Tru By Hilton Denver Downtown Convention Center

Location 801 15th Street, Denver, CO 80202

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. The business-friendly Tru By Hilton Denver Downtown Convention Center also features a front desk safe and an elevator. For a fee, parking is available. This Denver hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • Built in 2019
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Denver Union Station (1.2 km / 0.8 mi)
  • Metro station: 16th - Stout Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Tru By Hilton Denver Downtown Convention Center offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru By Hilton Denver Downtown Convention Center Hotel
  • Tru By Hilton Denver Downtown Convention Center Denver
  • Tru By Hilton Denver Downtown Convention Center Hotel Denver

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.