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"Pretty good place to rest πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘ " More

By a verified traveler on Tue 18 Feb 2020

Hotel Description

West Des Moines guestrooms with kitchens

In suburbs

Within 2 miles (3 km) of this West Des Moines hotel, you'll find Valley West Mall and Greenbelt Trail. Buccaneer Arena and Clive Aquatic Center are also within 3 miles (5 km).

Free perks

A 24-hour fitness center, free parking, and laundry facilities are featured at this hotel. There's no skimping on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. A picnic area and a safe deposit box are also provided.

Free WiFi, kitchens

The 86 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as LCD TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$68* Per night/room Oct 10 - Oct 11

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Extended Stay America Suites Des Moines West Des Moines ratings based on 17 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Des Moines West Des Moines

Everyone (9) Family (3)
3 out of 5

Posted by on Mar 2, 2021

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3 out of 5

Posted by on Feb 29, 2020

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Comment from Hotel Management

Apr 26, 2020 by Hotel Management

We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management

5 out of 5
Pretty good place to rest πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 19, 2020 by Hotel Management

Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management

5 out of 5
Comfort. Near where family lives. Friendly and accommodating manager.

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by Hotel Management

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our location was convenient for everything you wanted to do on this visit. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management

5 out of 5

Posted by on Oct 1, 2019

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2 out of 5
The room was spacious and accommodated our family of 4 with 2 teenagers. The facilities needed updating though. The towels were threadbare. The staff was non-existent past 11 pm, so it was impossible to get more towels when we needed them. They only offered coffee, oatmeal, and granola bars for breakfast. The sink stopped up with water when brushing teeth and the shower felt like the floor of the tub was going to fall out from under us!

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Hotel Management

Carol, thank you for posting a review of your stay. Although you liked your well-appointed room, we apologize for the difficulties you encountered while you were here. This is not the level of service we generally provide, and it certainly does not meet our standards. Please be assured that we have shared your concerns with the appropriate teams, and we’re taking corrective steps to prevent such situations from happening again. We hope you will give us another chance to provide you with a much-improved experience. Sincerely, Hotel Management

4 out of 5

Posted by on Jul 2, 2019

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3 out of 5
My room was not very clean. The first thing I did was go buy a bottle of disinfectant to remove the food stuck on the T.V. remote -- and I cleaned all other surfaces assuming they had not been wiped down. The hotel provided dishes but you had to go to the front desk and make several trips back to your room loaded up with a coffee maker, toaster, plates, silver ware drawer, pans, glasses, etc. I booked a week - it would have been great if they had anticipated my needs and already placed these items in the unit. The bathroom sink drained slow, the plumber cleaned out the trap, but it didn't make any difference - he attributed it to poorly laid pipes. The bed and sheets were comfortable and clean. The workout facility was basic but good to have. A power outage occurred while I was there and the emergency lighting in the hallways only worked for about an hour. The desk person walked me to my room with his flashlight. The desk staff could be more friendly. The evening gentleman with the red beard was the only one that bothered to greet me when I came back to my room. This is a no frills hotel - It did the job but I probably won't choose this extended stay again.

Posted by on Mar 21, 2019

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Comment from Hotel Management

Mar 22, 2019 by Hotel Management

Thank you for taking the time to review your stay with us. We are happy to know your overall experience was enjoyable and that you liked your comfortable room. However, we are sorry for the cleanliness issues you had and for your disappointment with our amenities. Kitchenware for your suite is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope to welcome you back soon. Sincerely, Hotel Management

2 out of 5
No room cleaning, no clean towels unless we went and got them ourselves. Continental breakfast non existent.

Posted by on May 29, 2017

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Comment from Hotel Management

May 31, 2017 by General Manager

Thank you for your candid feedback. We sincerely apologize if our housekeeping services were not shared with you at check-in. This service is designed for long-term guests, offering minimal intrusion to their home-like stay, but we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We have also taken a note of your comment in regard to our breakfast offerings as we plan any changes to our selections. We regret the inconvenience caused and hope we have a future opportunity to restore your confidence in us. Sincerely, General Manager

4 out of 5
the room was clean, and spacious. the bed was comfortable . would recommend this hotel to my friends and would stay here again if I was in the area. \

Posted by on Jun 21, 2016

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About the Extended Stay America Suites Des Moines West Des Moines

Location 2701 Westown Pkwy, West Des Moines, IA 50266

Property Features

Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 312 square feet (29 square meters) and includes a meeting room. A 24-hour fitness center, barbecue grills, and a picnic area are also featured at Extended Stay America Suites Des Moines West Des Moines. Self parking is free. This West Des Moines hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • 312 sq ft of conference space
  • 29 sq m of conference space
  • Built in 1997
  • To-go breakfast (free)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

Extended Stay America Suites Des Moines West Des Moines offers 86 accommodations with coffee/tea makers and irons/ironing boards. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.Β This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Moines West Moines
  • Extended Stay America Moines West Moines
  • Extended Stay America Moines West Moines Aparthotel
  • Extended Stay America Moines West Moines Hotel West Des Moines
  • Extended Stay America Moines West Moines Hotel
  • Extended Stay America Moines West Moines West Des Moines
  • Extended Stay America Des Moines West Des Moines
  • Extend Stay America Moines We
  • Extended Stay America Des Moines West Des Moines
  • Extended Stay America Suites Des Moines West Des Moines Hotel

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.