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"I loved the ambiance and Everything about the Hotel 🏨 " More

By a verified traveler on Sun 08 Dec 2019

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Hotel Description

Enjoy the indoor pool at this 3.5-star West Des Moines hotel

In suburbs

Within 2 miles (3 km) of this West Des Moines hotel, you'll find Clive Aquatic Center and Valley West Mall. Mercy Medical Center West Lakes and UnityPoint Health - Methodist West Hospital are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. There's a gym on site, and laundry facilities and concierge services are also offered.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max
$96* Per night/room Feb 4 - Feb 5

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton West Des Moines Hotel ratings based on 31 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton West Des Moines Hotel

Everyone (9) Family (4)
4 out of 5
Well maintained

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 13, 2021 by GM

Dear Susan J, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. We appreciate your review and recommendation and look forward to your return. Best, Brandon Danner General Manager

5 out of 5
.

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 6, 2021 by GM

Dear Suada, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Brandon Danner General Manager

5 out of 5

Posted by on May 10, 2021

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Comment from Hotel Management

May 26, 2021 by GM

Dear Anonymous, Thank you for the great review. It was our pleasure to host you and we hope to do so again soon. Best, Brandon Danner General Manager

4 out of 5
I loved the ambiance and Everything about the Hotel 🏨

Posted by on Dec 8, 2019

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4 out of 5

Posted by on Dec 1, 2019

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3 out of 5

Posted by on Oct 29, 2019

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4 out of 5

Posted by on Oct 27, 2019

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5 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Laura 2110

5 out of 5 …. Thank you!!

3 out of 5
room not very clean hair in bathroom. Disappointing for the money

Posted by on Jun 23, 2019

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4 out of 5

Posted by on Apr 30, 2019

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About the Sheraton West Des Moines Hotel

Location 1800 50th St, West Des Moines, IA 50266

Property Features

Sheraton West Des Moines Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. The business-friendly Sheraton West Des Moines Hotel also features gift shops/newsstands, concierge services, and laundry facilities. For a fee, parking is available. This 3.5-star West Des Moines hotel is smoke free.

  • 285 guestrooms or units
  • 10 levels
  • 2 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Bus station shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton West Des Moines Hotel offers 285 accommodations with safes and coffee/tea makers. Beds feature down comforters. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Sheraton West Des Moines Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the bus station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton West Des Moines Hotel offers transfers from the bus station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 14 per person (approximately)
  • Fee for in-room wireless Internet: USD 5.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.99 per 24-hour period (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • An in-room microwave is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton West Moines
  • Sheraton West Moines Hotel
  • Sheraton West Des Moines
  • West Des Moines Sheraton
  • Sheraton West Des Moines
  • Sheraton West Des Moines Hotel Hotel
  • Sheraton West Des Moines Hotel West Des Moines
  • Sheraton West Des Moines Hotel Hotel West Des Moines

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.