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"Very disappointed the pool was not available. Had to ask a few times for extra bedding. Food at breakfast was very limited. " More

By a verified traveler on Sun 06 Feb 2022

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Hotel Description

Hotel near Oakland University in Auburn Hills

City center stay

Within 3 miles (5 km) of this Auburn Hills hotel, you'll find Oakland University and Meadow Brook Hall. Athletics Center O'Rena and Chrysler LLC Headquarters are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 63 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include hydromassage showerheads, free weekday newspapers, and free local calls.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$78* Per night/room May 30 - May 31

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Suites Auburn Hills ratings based on 15 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Suites Auburn Hills

Everyone (6) Couples (3) Family (3)
1 out of 5
Property was dirty with trash and cigarette butts and chew cans all over the sidewalk. Inside was gross room floors not vacuumed and unfinished paint and patch jobs on the walls. Dead bolt didn't work. We were assigned a key to an occupied room and walked in on people. Then we're not left linen for the hide a bed and had to go all the way down to the desk to retrieve linen. Mold in the bath jets and hair in the bathtub. Overall not satisfied. And no apologies were given to us.

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 4, 2022 by Hotel Manager

Dear Guest, Thank you for your feedback. We have shared your comment with the housekeeping team for review and to make sure our team understands sustainable practices. Thank you for bringing this matter to our attention. Sincerely Hotel Manager

3 out of 5
Very disappointed the pool was not available. Had to ask a few times for extra bedding. Food at breakfast was very limited.

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 25, 2022 by Hotel Manager

Dear Guest, Thank you for taking the time to give us your review. We are pleased that you enjoyed your stay for the most part. We apologize for the pool, extra bedding, and breakfast disappointment. We hope to see you again soon. Sincerely Hotel Manager

1 out of 5
We had a balcony that had a broken lock which anyone could just come in because you can just step over from next one.

Posted by on Dec 14, 2021

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1 out of 5
Our bedding was dirty. One has blood stains on it. The face towels had stains and were nasty. We requested to changed rooms. The second room was no better. Linen dirty and the room had holes in the walls. I cancel our stay

Posted by , from louisville on Nov 22, 2021

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1 out of 5
The service was terrible. The staff never had answers and the manager was never there. Breakfast was a joke (everything was out of order). It was stale bagels, fruit, and yogurt. The pool was closed when it was supposed to be open, and the walls weren't soundproof.

Posted by on Nov 3, 2021

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1 out of 5

Posted by on Mar 14, 2021

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3 out of 5
It snowed and the back entrances to the hotel were never plowed or salted the entire weekend. Rear parking area and sidewalks were not shoveled.

Posted by on Feb 15, 2021

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5 out of 5
Took my daughter here to swim. We had a great time

Posted by on Oct 5, 2019

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4 out of 5
We had 2 rooms with 5 adults and 5 children. Front desk was very helpful to our needs with having a small B-day party and the next morning, letting us use the conference room for breakfast. Hotel cleaning staff considerate in getting extra towels and waiting to do rooms.

Posted by , from Ohio on Sep 18, 2018

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4 out of 5

Posted by on Sep 10, 2018

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About the Comfort Suites Auburn Hills

Location 1565 N Opdyke Rd, Auburn Hills, MI 48326

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Auburn Hills offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 500 square feet (45 square meters). The business-friendly Comfort Suites Auburn Hills also features coffee/tea in a common area, laundry facilities, and a front desk safe. A free area shuttle within 5 miles is available. Free self parking is available. This Auburn Hills hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • 500 sq ft of conference space
  • 45 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Pontiac Station (6.8 km / 4.2 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Comfort Suites Auburn Hills offers 63 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Comfort Suites Auburn Hills

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Hotel Names

  • Comfort Suites Auburn Hills
  • Comfort Suites Hotel Auburn Hills
  • Comfort Suites Auburn Hills Hotel Auburn Hills
  • Comfort Suites Auburn Hills Hotel
  • Auburn Hills Comfort Suites
  • Comfort Suites Auburn Hills Hotel
  • Comfort Suites Auburn Hills Auburn Hills
  • Comfort Suites Auburn Hills Hotel Auburn Hills

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.