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4.4 out of 5

"The hotel resturant service was very bad. Other than that it was great. " More

By a verified traveler on Tue 28 Mar 2017

Hotel Description

3.5-star hotel near Somerset Collection

In suburbs

You'll be within 2 miles (3 km) of Somerset Collection and 6 miles (10 km) of Cranbrook Art Museum with a stay here. Detroit Zoo is 8.2 mi (13.2 km) away.

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 21 conference rooms, as well as the business center and free WiFi in public areas. Free self parking, a grocery/convenience store, and express check-in are also offered.

WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 350 guestrooms offer WiFi and premium bedding. Other amenities include coffee/tea makers, free weekday newspapers, and hair dryers.

Room, 1 King Bed, Non Smoking (Quality)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Concierge Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Detroit Marriott Troy ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Detroit Marriott Troy

Everyone (5)
5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by JB

Thanks so much for the great review! We appreciate you staying with us and hope to see you back soon!

5 out of 5

service

Pros: Looked great
Cons: Better resturant staff
Location: Bad location
The hotel resturant service was very bad. Other than that it was great.

Posted by , from Eagan MN. on Mar 28, 2017

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Comment from Hotel Management

Mar 31, 2017 by Ami W.

Hello Kelly and please accept our sincere apologies for any issues you experienced at 200west. We have passed your review directly to our general manager for review. We appreciate you visiting and taking the time to post and once again, we're very sorry for falling short during your visit.

5 out of 5

Cozy and clean

Location: Shopping at Sommerset Mall. State Park not too far away. The Detroit Zoo not far.
I love a clean room and quiet too. Very cozy place to stay and ideally located near everything.

Posted by , from Sarasota Fl on Nov 15, 2016

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Comment from Hotel Management

Dec 1, 2016 by Ami W.

Hello Ronda and thank you so much for the glowing five stars! We appreciate the feedback and hope to see you again here in beautiful Oakland County.

5 out of 5

Great hotel, great location

My sister and I had to travel to Detroit due to some family events. We chose the Marriott based upon its location, the on-line photos and reviews from other guests. The hotel and staff were wonderful!! My only complaint is that we had to pay for WiFi and our room didn't have a refrigerator. We will definitely stay there again!!

Posted by , from OH on Aug 29, 2016

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Comment from Hotel Management

Sep 2, 2016 by Ami W.

Hello Jodi and thank you so much for posting. We appreciate you and your sister visiting and we wanted to let you know that wifi is complimentary for all Marriott Rewards members and we also are happy to bring a fridge to your guest room, based on availability. Once again, we thank you and we love hearing that you'll be returning. Until then, safe travels!

4 out of 5

Nice hotel good location

Would recommend this hotel 👍🏼, great deal. It's good place to stay.

Posted by , from detroit, mi on Oct 20, 2015

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Comment from Hotel Management

Oct 25, 2015 by Ami W,

Greetings and thank you so much for the wonderful four stars. We appreciate the compliments and we hope to see you again soon.

5 out of 5

Enjoyed my stay.

Pros: Quiet, room service, all services provided quickly
Enjoyed my stay. Staff very helpful. Very comfortable.

Posted by , from NY on Oct 25, 2012

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5 out of 5

Excellent to Outstanding

Pros: Close restaurants, Quiet
The Troy Marriott is a delightful place to stay. The recently(?) remodeled lobby and the quality of the rooms reflect the facility's professionalism and its pride in what it is doing.

Posted by , from Altamonte Springs, Florida on Nov 18, 2011

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3 out of 5

Lots of noise, many amenities not available on weekends.

Pros: Close restaurants
Cons: No free Internet, Noisy
Although the location, right off I-75 was excellent, the hotel had some inherent problems. They advertise certain amenities that are not available on weekends. We paid extra to be able to have snacks and certain meals, which didn't happen because the room where these were to be provided was closed for what ever reason. When I asked, they reduced the room rate and offered breakfast in the dining area. Everyday there was something that needed to be corrected. Although the desk seemed accommodating, I should not have had to point out the obvious.

Posted by , from Miami on Feb 10, 2011

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5 out of 5

Great business hotel

I stayed here for one night on business. Check in was quick and the staff were friendly and helpful. The rooms are clean and spacious. It is in a very convenient location -- just off of I75 and close to Somerset Mall. Hotel has free covered parking. All around a wonderful stay!

Posted by on Jun 29, 2010

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2 out of 5

Terrible

The room was unclean-we found a half empty can of pop and someones dirty socks in the room. The drain in the bathroom was clogged.

Posted by on Jun 6, 2010

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About the Detroit Marriott Troy

Location 200 W. Big Beaver Rd., Troy, MI 48084

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16881 square feet (1568 square meters) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Detroit Marriott Troy. Free self parking is available. This 3.5-star Troy hotel is smoke free.

  • 350 guestrooms or units
  • 17 levels
  • 16881 sq ft of conference space
  • 1568 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (59 km / 36.7 mi)
  • Train station: Troy Transit Center (5.8 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Detroit Marriott Troy offers 350 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Troy hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones.

  • Separate bedroom
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

200 West Lounge - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Refrigerator fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Detroit Marriott Troy
  • Detroit Troy Marriott
  • Marriott Detroit Troy
  • Courtyard By Marriott Detroit Troy Hotel Troy
  • Courtyard Troy
  • Troy Courtyard
  • Detroit Marriott Troy Hotel
  • Detroit Marriott Troy Hotel Troy
  • Marriott Troy
  • Troy Marriott
  • Detroit Marriott Troy Troy
  • Detroit Marriott Troy Hotel
  • Detroit Marriott Troy Hotel Troy

You should know

  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.