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4.6 out of 5

"Hotel was beautiful!!! Great location! Good food! Clean rooms! " More

By a verified traveler on Thu 19 Mar 2020

Hotel Description

3-star hotel near Lakeside Mall

In suburbs

At this Utica hotel, you'll be within 3 miles (5 km) of Lakeside Mall and 6 miles (10 km) of Jimmy John's Field. Freedom Hill Amphitheatre is within 6 miles (10 km) and Detroit Zoo is within 20 miles (32 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, flat-screen TVs

Offering conveniences like sitting areas and coffee/tea makers, the 124 guestrooms also have free WiFi and flat-screen TVs. Other amenities include hair dryers, safes, and phones.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$99* Per night/room May 29 - May 30

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Utica ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Utica

Everyone (5) Family (1)
5 out of 5
Hotel was beautiful!!! Great location! Good food! Clean rooms!

Posted by on Mar 19, 2020

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Comment from Hotel Management

Mar 20, 2020 by Jillian

Thank you so much for your glowing review! We are so delighted to hear that you found our hotel and rooms to be great! Your kind words will be shared with the entire team. Thank you for choosing Hyatt.

4 out of 5
The hotel was very clean and the staff was wonderful, especially Ayriel at the front desk. This is my new "go to" hotel as it is in a perfect location for me, close to family, shopping and restaurants. I loved the breakfast each morning. The only hitch in the process was being informed, upon check-in, that the hotel was overbooked and I had to either upgrade to a king with a single bed (I booked a room with two beds) or move to the LaQuinta across the street. I chose the single bed room and it worked out fine, but it was quite frustrating as I had booked early and checked my reservations prior to my arrival. Overall it was a very nice stay and I do plan to return...hopefully it won't be overbooked again!

Posted by , from New York on Aug 29, 2018

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Comment from Hotel Management

Aug 31, 2018 by Jeff S. / General Manager

Dear Debi, Thank you for taking the time to share your experience. Please accept our apologies for the booking issue and I want to assure you that this is not typical of our standards. We look forward to being of service to you in the future.

3 out of 5

Use to be a nice hotel

But the last two visits were a disappointment. The room was humid due to wet carpet.

Posted by on Jun 19, 2017

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4 out of 5
Cons: Stayed two nights, Didn't get maid service. They skipped our room and I'm not sure why. Called the front desk for towels which they provided promptly
Location: Good location but hard to get into due to construction on adjacent street
Good overall. I liked the fact that they provided a full breakfast. Spacious room with a sitting area and a desk.

Posted by on Jun 12, 2017

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5 out of 5

Great staff and excellent location.

Great staff, smart attentive and good sense of humor. We will stay here again on our next visit. Great location and wonderful breakfast buffet.

Posted by , from O on Dec 28, 2015

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5 out of 5

Awesome Room!!

Pros: Everything!!!
Cons: I would have like to have a microwave in the room, but I can understand the reasoning for them not having one in each room. It was just a long walk.
Location: There were plenty of places to eat and shop around. And the staff was very helpful with directions!
I was very impressed with the Hyatt Utica. The staff was wonderful. We arrived early, from a 14 hour trip with a 3 year old and they managed to get us into a room early, so we could all rest in comfort. The room was very spacious and the beds were very comfortable. I would have loved to have taken a pillow home with me!!! We loved the breakfast and the 24 hour food service. The food was great!!! Almost made us want to stay there and just relax, but we still ventured out and visited family. This was our first family vacation in years and it was wonderful!! Thank you so much!!!

Posted by , from Linn, MO on Aug 4, 2015

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5 out of 5

I arrived on Customer Appreciation day and was surprised at the generosity and hospitality of the event.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I enjoyed my stay at this hotel so much that I have booked it again for my visit to the area this September.

Posted by , from Summerfield, FL on Jul 9, 2012

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3 out of 5

Ok

Pros: Free Internet, Quiet
This place is all I expected minus the staff, very poor service front desk help was very rude. Housekeeping was very polite, and really helpful, maybe front desk and housekeeping should change positions. I just cant get pass how rude the front desk staff was, other than that I would say it's a clean and great place to stay.

Posted by , from Macomb, Mi. on Apr 13, 2011

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4 out of 5

Pleasant Hotel

Pros: Close restaurants
Traveled for business. Overall was pleased with everything.

Posted by , from Butler, In on Feb 8, 2011

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5 out of 5

Our stay there was a "last minute" deal, and turned out excellant

Pros: Free breakfast, Free Internet, cleaniness, very friendly stall
Cons: none
We picked the Hyatt Place Utica because it was convient to our destination mostly. Cost and the Hyatt name were also factors. The HPU turned out to be an exellant choice. Price was reasonable, the hotel was very clean, the staff more than friendly, bed was comfy and the food and other amendities met our expectaions (and we do travel a lot). Assuming that things have not changed since March 2010, I would recommend the HPU for just about everybody that is not a "high roller".

Posted by , from Houston on Feb 3, 2011

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About the Hyatt Place Utica

Location 45400 Park Ave, Utica, MI 48315

Property Features

Hyatt Place Utica offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1600 square feet (149 square meters) and includes conference space. The business-friendly Hyatt Place Utica also features a garden, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 3-star Utica hotel is smoke free.

  • 124 guestrooms or units
  • 6 levels
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (69.9 km / 43.4 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Utica offers 124 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers. This Utica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Hyatt Place Utica has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Utica
  • Hyatt Place Utica
  • Utica Hyatt Place
  • Hyatt Place Detroit/Utica Hotel Utica
  • Hyatt Utica
  • Hyatt Place Utica Hotel
  • Hyatt Place Utica Hotel
  • Hyatt Place Utica Utica
  • Hyatt Place Utica Hotel Utica

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.