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4.8 out of 5

"I liked everything. I will be coming ba k several times. Great hospitality. " More

By a verified traveler on Sun 05 Jul 2020

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Hotel Description

3-star hotel near Suburban Collection Showplace

In shopping district

Within 2 miles (3 km) of this Novi hotel, you'll find Suburban Collection Showplace and Paradise Park. Twelve Oaks Mall and Novi Ice Arena are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$139* Per night/room Jul 17 - Jul 18

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Staybridge Suites Detroit Novi, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Staybridge Suites Detroit Novi, an IHG Hotel

Everyone (4) Couples (2) Family (1)
5 out of 5
I liked everything. I will be coming ba k several times. Great hospitality.

Posted by , from Novi on Jul 5, 2020

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Comment from Hotel Management

Jul 9, 2020 by David

Thank you so much for your great feedback. We look forward to your future visit!

4 out of 5
Location to stores and restaurants. Convince to hospital since that was the reason for my stay .

Posted by , from Naples FL on Apr 29, 2019

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5 out of 5

Posted by on Mar 28, 2019

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5 out of 5
Easy to find and talk to staff, every hotel employee was pleasant.

Posted by on Oct 29, 2018

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5 out of 5

My Great Escape

Pros: Clean, comfy, sooo quiet.
I ran away from home (only 20 minutes away) to have a weekend of ME time. I wanted peace and quiet; alone time; relaxation. I'm 53 years old and escaped my family for a weekend. IT WAS PERFECT! My queen studio room was clean, quiet, incredibly comfortable and would have stayed longer if life allowed. I will run away from home again and this IS where I will go. *Plus it is across the street from plenty of eating establishments. A+

Posted by , from Michigan on Jul 2, 2018

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5 out of 5

Great stay !

Very clean , very comfortable, nice to have two rooms!

Posted by on Jan 2, 2016

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Comment from Hotel Management

Jan 8, 2016 by David

Thank you for sharing your great feedback!

5 out of 5

Terrific Hotel

We stayed for 3 days at the Staybridge Suites in a one bedroom. The suite was terrific, with plenty of room and privacy between the bedroom and living room area. The full kitchen was a nice feature and included dishes, silverware, etc. The sofa folds out into a bed and is surprisingly comfortable. The free breakfast included hot items and make your own waffles. The hotel includes a pool and jacuzzi with a nice outside courtyard. The hotel is across the street from several restaurants and is a short drive from major highways. The Sports Bar that is on the list of local restaurants is only 10 minutes away and is on a lovely lake. I highly recommend going there for lunch or dinner.

Posted by on Oct 18, 2009

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4 out of 5

would stay again, give them a second chance

the hotel is nice, rooms are clean and comfy. We stayed for 4 nights. Our second night there Novi had a power outage. Power was out until 10 am the next morning, and we were told it would not be full power until later in the afternoon. We went out for the remaining of the day and got back to the hotel really late, midnight to find we didn't have power in our room. The front desk told us to check the circut panel in the room, everything checked out, but we still had no power. Front desk didn't seem interested in helping us, just that we would have to deal with no power. After a lot of arguing with the front desk, they finally agreed to move us to 2 smaller rooms, but would have to charge us the going rate. More arguing with them about the inconveinence of moving in the first place. We finally reached an agreement with the hotel and what we were going to pay for our stay. The day of check out, the front desk was very rude and gave no apologies for what happened. It was then they asked if we had reset the card that was next to the door that gave power to the room. WHAT CARD???!!! After everything we went through now you tell us it could have been a simple fix??!! Apparently that was all that needed to be done and they never suggested it!! It was already a stressful weekend to begin with and we had hoped our hotel would have helped ease the stress, instead they added to it. I might go back and give them a second chance, or maybe not.

Posted by on Jul 7, 2009

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About the Staybridge Suites Detroit Novi, an IHG Hotel

Location 27000 Providence Pkwy, Novi, MI 48374

Property Features

Staybridge Suites Detroit Novi, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 273 square feet (25 square meters). A library, a terrace, and barbecue grills are also featured at the business-friendly Staybridge Suites Detroit Novi, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3-star Novi hotel.

  • 1 building
  • 108 guestrooms or units
  • 3 levels
  • 273 sq ft of conference space
  • 25 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Staybridge Suites Detroit Novi, an IHG Hotel offers 108 accommodations with washers/dryers and DVD players. Beds feature pillowtop mattresses. 42-inch LED televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Pillowtop beds
  • LED television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Basketball on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novi Staybridge Suites
  • Staybridge Suites Aparthotel Novi
  • Staybridge Suites Novi
  • Staybridge Suites - Novi Hotel Novi
  • Staybridge Suites Detroit Novi Aparthotel
  • Staybridge Suites Detroit Aparthotel
  • Staybridge Suites Detroit Novi
  • Staybridge Suites Detroit

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Staybridge Suites Detroit Novi, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.