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4.6 out of 5

"The pool was a bit cold but the hot tub was really hot. We had put out the sign to have our room attended to for dry clean towels, but they did not do ... " More

By a verified traveler on Mon 04 Sep 2023

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Hotel Description

Family-friendly hotel with 1 indoor pools, connected to the convention center in Dubuque

City center stay

You'll be within half a mile (1 km) of Kennedy Mall and 2 miles (3 km) of University of Dubuque with a stay here. Loras College and Five Flags Center are also within 3 miles (5 km).

Family-friendly fun

This hotel features a restaurant, an indoor pool, and a bar/lounge. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room Oct 5 - Oct 6

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western Plus Dubuque Hotel & Conference Center ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Dubuque Hotel & Conference Center

Everyone (6) Couples (2) Family (8)
4 out of 5
The pool was a bit cold but the hot tub was really hot. We had put out the sign to have our room attended to for dry clean towels, but they did not do that. The breakfast was great, the rooms were clean and very comfortable.

Posted by on Sep 4, 2023

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5 out of 5
Easy parking and accessibility, close to dining and shopping.

Posted by on Aug 12, 2023

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5 out of 5
Friendly courteous Staff. Clean rooms. Comfortable beds. Well taken care of.

Posted by on Jun 13, 2022

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Comment from Hotel Management

Jun 22, 2022 by Maggie

Thank you so much for your positive feedback! Our goal is always to provide a pleasant stay for our guests, and from your comments we feel we have exceeded that. We hope to see you again when your travels steer you this way!

4 out of 5
Very clean, large room. Comfortable bed with plenty of pillows, although the pillows were a little too soft for my liking. Our room even had an ironing board and iron, which we needed because we were there for a wedding. We had an issue with the bathroom drain being stuck closed. I called the front desk, and someone was there to repair it within 5 minutes, and the repair was just as quick. Our room was near the pool area so it was a little noisy and the pool is open until 11pm. All in all, we had a very nice, comfortable stay.

Posted by on Jun 12, 2022

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Comment from Hotel Management

Jun 22, 2022 by Maggie

Thank you for completing a review regarding your recent stay at the Best Western Plus Dubuque Hotel & Conference Center. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
.

Posted by on Jun 2, 2022

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Comment from Hotel Management

Jun 9, 2022 by Maggie

Thank you for completing a review regarding your recent stay at the Best Western Plus Dubuque Hotel & Conference Center. Your business is very important to us and we value your feedback. We hope to see you again soon in the future!

5 out of 5
I couldn't log in to my rewards account when booking.

Posted by , from ellison bay on Dec 24, 2021

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Comment from Hotel Management

Jan 11, 2022 by Maggie

Thank you for completing your review regarding your recent stay at the Best Western Plus Dubuque Hotel & Conference Center. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Liked the courtyardas well as the conference room where a wedding reception was held . Hotel was very neat and clean. The staff was professional as well as very friendly.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 9, 2021 by Maggie

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are pleased to hear you enjoyed your stay and we hope to see you again in the future.

5 out of 5
Not at this time

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 9, 2021 by Maggie

We are glad to hear you enjoyed your stay and felt we deserved a 5 out of 5!

5 out of 5
All of the USB outlets were not in working order. For having the king suite, I was disappointed.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 3, 2021 by Maggie

Thank you for completing a review regarding your recent stay at the Best Western Plus Dubuque Hotel & Conference Center. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Check in staff were super nice and took care of my needed changes with no hassles. The hotel is kinda big and long but still nice. Pool area is very large and well kept. Loud, but thats to be expected by a big pool. Room was really well kept and large. Nice and quiet. Locks on outside doors were working unlike a lot of hotels i have stayed. This place is a bit higher priced but you are getting what you pay for.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 17, 2021 by Maggie

Thank you for completing a review regarding your recent stay at our property. The feedback that we receive from the surveys is greatly appreciated and continues to help us to strive in providing the best experience possible at our hotel. We are very pleased that you had a wonderful stay with us, and look forward to providing you with your future lodging needs.

About the Best Western Plus Dubuque Hotel & Conference Center

Location 3100 Dodge St, Dubuque, IA 52003

Property Features

Best Western Plus Dubuque Hotel & Conference Center offers its guests an indoor pool, a 24-hour health club, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Best Western Plus Dubuque Hotel & Conference Center. An area shuttle within 8.00 mi and a roundtrip airport shuttle (available on request) are free. Self parking is free. This Dubuque hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 2 buildings
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1981
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle within 8.00 mi, casino shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Dubuque Hotel & Conference Center offers 150 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Old Chicago Pizza/Taproom - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Cave exploring/spelunking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western Plus Dubuque Hotel & Conference Center offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses a grey water recycling system.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Minimum guest age is 21
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Dubuque
  • Best Western Plus Dubuque
  • Best Western Plus Dubuque Hotel
  • Dubuque Best Western
  • BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa
  • Best Western Plus Dubuque Hotel And Conference Center
  • Best Western Plus Dubuque Hotel Dubuque
  • Best Western Plus Dubuque Hotel Conference Center
  • Best Western Plus Dubuque Hotel & Conference Center Hotel
  • Best Western Plus Dubuque Hotel & Conference Center Dubuque

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.