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MainStay Suites Dubuque at Hwy 20

2.5 star property
Hotel perfectly located for exploring Dubuque

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Courtyard
Exterior
2 Queen Beds, Suite, Nonsmoking  | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Free continental breakfast
Reception
Reviews
7.4

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • KitchenKitchenKitchen
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
1275 Associates Dr, Dubuque, IA, 52002
  • Popular LocationFive Flags Center9 min drive
  • Popular LocationDiamond Jo Casino10 min drive
  • Popular LocationNational Mississippi River Museum and Aquarium10 min drive
  • AirportDubuque, IA (DBQ-Dubuque Regional)15 min drive

Room options

Suite, Non Smoking

8.6/10 Very Good
  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

2 Queen Beds, Suite, Nonsmoking

8.6/10 Very Good
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

10/10 Exceptional
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8/10 Very Good
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

7.4/10 Good
  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

Similar properties

About the neighborhood

Dubuque

Heart of Dubuque.Within 3 miles (5 km) of this Dubuque hotel, you'll find Kennedy Mall and Bell Tower Theater. Bunker Hill Golf Course and University of Dubuque are also within 3 miles (5 km).

What's nearby

  • University of Dubuque - 7 min drive
  • Five Flags Center - 9 min drive
  • Diamond Jo Casino - 10 min drive
  • National Mississippi River Museum and Aquarium - 10 min drive
  • Q Casino - 12 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 15 min drive

Restaurants

  • Chick-Fil-A - 4 min drive
  • McDonald's - 4 min drive
  • Culver's - 3 min drive
  • Texas Roadhouse - 4 min drive
  • Village Inn - 4 min drive

About this property

MainStay Suites Dubuque at Hwy 20

Hotel perfectly located for exploring Dubuque
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 240 square feet (22 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at MainStay Suites Dubuque at Hwy 20. Self parking is free.

Smoking is allowed in designated areas at this Dubuque hotel.

  • 75 guestrooms or units
  • 3 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
MainStay Suites Dubuque at Hwy 20 offers 75 accommodations with safes and complimentary newspapers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

Frequently asked questions

How close is MainStay Suites Dubuque at Hwy 20 to the airport?

MainStay Suites Dubuque at Hwy 20 is 11.4 mi (15-min drive) away from the Dubuque, IA (DBQ-Dubuque Regional) airport, the closest popular airport to the property.

How much does it cost to stay at MainStay Suites Dubuque at Hwy 20?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Dubuque at Hwy 20 on Jun 17, 2024 start from $68.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does MainStay Suites Dubuque at Hwy 20 have an airport shuttle?

Airport shuttle services are not available at MainStay Suites Dubuque at Hwy 20.

Does MainStay Suites Dubuque at Hwy 20 offer free breakfast?

Yes, MainStay Suites Dubuque at Hwy 20 offers free breakfast.

Is there a casino at MainStay Suites Dubuque at Hwy 20?

No, there is no casino at this hotel, but Diamond Jo Casino (10-min drive) and Q Casino (12-min drive) are nearby.

What time is check-in at MainStay Suites Dubuque at Hwy 20?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at MainStay Suites Dubuque at Hwy 20?

This hotel offers free self parking.

Does MainStay Suites Dubuque at Hwy 20 have a pool?

MainStay Suites Dubuque at Hwy 20 does not have a pool.

Does MainStay Suites Dubuque at Hwy 20 have a spa?

There are no spa services available at this hotel.

How close is MainStay Suites Dubuque at Hwy 20 to downtown Dubuque?

MainStay Suites Dubuque at Hwy 20 is 3.8 mi away from Dubuque.

MainStay Suites Dubuque at Hwy 20 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 116 out of 413 reviews" "
Rating 8 - Good. 135 out of 413 reviews" "
Rating 6 - Okay. 84 out of 413 reviews" "
Rating 4 - Poor. 51 out of 413 reviews" "
Rating 2 - Terrible. 27 out of 413 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shad

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled so bad and they try to charge you more when you arrive
Stayed 1 night in May 2024

8/10 Good

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, and generally quiet building, although I could hear snoring from the next room. Good variety for breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm pleased I chose Mainstay Suites. Traveled with 4 other family members for my son's basketball game. Booked the double Queen suite. It was perfect for the amount of space.
Stayed 1 night in Feb 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

JMZ

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay especially when ur stuck for a week unexpectedly. Affordable. Staff was excellent
Stayed 5 nights in Feb 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jill

Traveled with family
Disliked: Cleanliness
"picked up" not clean
Bring your Clorox wipes. If you're looking for a well cleaned room, this is not the place for you. The kitchen area was not clean at all. There was sticky stuff on the table and fridge handle/door. The chairs were very stained and dirty. The stovetop and microwave were very dirty as well. The bedroom and bathroom were better. Seems to be an older hotel. The hotel lobby was nice sized as we sat in the breakfast area and played cards with others. We didn't have the breakfast as we left both mornings before it was opened.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Amazing customer service
I cannot recommend the people here enough. The customer service was unbelievable. I won’t go into more detail so as not to reveal my privacy, but I was very impressed with everyone there. Bed and pillows extremely comfy. We booked a queen suite. The kitchen in the suite definitely could have been cleaner (we didn’t use it) and the hallways/elevator are dirty and worse for wear. No bugs or anything in the rooms, though! Some of the room doors look like they should be replaced and the hallways are very dark for some reason. Definitely worth the price, especially with provided breakfast. The people are amazing. Rooms are quite outdated, but it is a two-star hotel.
Stayed 1 night in Dec 2023

4/10 Poor

Roger

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Savon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUG MOTEL!
So I did try to give this place the benefit of the doubt after staying here at least 5 times in 5 different rooms on different times throughout the year but still got bit by BED BUGS in each room and this visit was no different. After this stay I will not return until they fix their BED BUG problem if it’s even fixable at this time. Each time I’ve stayed, I was bitten by BED BUGS in the bed all over my legs and some on my arms and back, on my previous visit I stayed in room 223 and let the front desk know and they said they would take care of it. This time around I stayed in room 333 specifically and I sat on the couch in the living room for all of 5 minutes eating and I start itching at the ankle and leg, it was 3 am by the time I got in my room so I didn’t want to go to front desk and say anything yet but the next morning when I got up I had bites all over and I went to the front desk and asked for the manager and he told me that he was aware that it was BED BUGS in some places and if I had a problem with it that I should not stay here anymore but he couldn’t give me any money back to refund my room for the extra night that I had. I will not return. It has been a kind of affordable stay at certain times when you need something last minute but that condition of this place is very poor along with the service and management. I will not return and not mention all of the pet hair all over the couch and sometimes the bed and chairs that get all over your clothes and luggage.
Stayed 2 nights in Dec 2023