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4.3 out of 5

"Historical, charming, convenient with a warm and welcoming staff. " More

By a verified traveler on Sun 31 Dec 2023

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Hotel Description

4-star historic hotel near Durango and Silverton Narrow Gauge Railroad

Historic Downtown Durango stay

At this Historic Downtown Durango hotel, you'll be within a 5-minute walk of Durango and Silverton Narrow Gauge Railroad and Durango Area Tourism Office. Animas River Trail and Durango Arts Center are also within half a mile (1 km).

Free perks

This hotel features a terrace, concierge services, and free self parking. Enjoy the free continental breakfast each morning. A library and luggage storage are also provided.

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$139* Per night/room Mar 20 - Mar 21

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The General Palmer Hotel ratings based on 27 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The General Palmer Hotel

Everyone (12) Couples (8) Family (6)
5 out of 5
Historical, charming, convenient with a warm and welcoming staff.

Posted by , from Keswick on Dec 31, 2023

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Comment from Hotel Management

Jan 1, 2024 by We Care

Thank you for your review. We strive to accomplish exactly what you described. We take pride in providing outrageous service to our guests and are delighted you chose us.

5 out of 5

Posted by , from Bonita Springs on Jun 29, 2023

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Comment from Hotel Management

Dec 7, 2023 by We care

THANK YOU!

5 out of 5
We had a great room overlooking the rail yard. Highly recommend.

Posted by on Mar 11, 2023

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Comment from Hotel Management

Mar 16, 2023 by FD

Thank you so much for staying with us ! We hope to see you again soon!

5 out of 5
We really enjoyed the stay. Pros: Evening check-in clerk Rhianna was friendly, helpful, and knowledgeable. Great dining options and access to railroad were in easy and pleasant walking distance even in the rain. We wish we had time to enjoy the hotel more! Cons: We banged our poor toes too many times on the floor-level murphy bed frame. We also needed to open the window a crack to get a little ventilation.

Posted by , from TUCSON on Oct 12, 2022

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Comment from Hotel Management

Oct 13, 2022 by GPH

Thank you for your feedback! We enjoyed having you!

5 out of 5
We enjoyed the overall ambiance and the Victorian style of the hotel. The convenient location and parking was a real plus.

Posted by on Sep 27, 2022

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Comment from Hotel Management

Oct 15, 2022 by Front Desk

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The overall Victorian style. Real glasses and dishes were a nice treat. Staff was very friendly. Location was great and enabled us to leave our car parked and walk the town.

Posted by on Sep 21, 2022

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Comment from Hotel Management

Oct 15, 2022 by Front Desk

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very clean and up to date. At the end of the historic district very near to the train station.

Posted by , from YOUNGTOWN on Aug 5, 2022

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Comment from Hotel Management

Oct 15, 2022 by Front Desk

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jun 22, 2022

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Comment from Hotel Management

Oct 15, 2022 by Front Desk

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great place to stay

Posted by , from Corona on Mar 17, 2022

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Comment from Hotel Management

Mar 24, 2022 by Jesse

Thank you for sharing your experience. We appreciate you staying with us.

5 out of 5
We stayed at this hotel because it’s right on the Main Street and 2 min. from the train station. Great location, parking lot, a tiny breakfast (very simple but at least is something: cereal, yogurt, tea). The inside of the hotel is to die for. It’s so very cute and you can have tea in one of the super 1800’s room. The elevator is a blast and the rooms are very cozy! I would totally recommend this hotel. We stayed with our 2 kids.

Posted by on Nov 23, 2021

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Comment from Hotel Management

Mar 24, 2022 by Jesse

Thank you for sharing your experience. We appreciate you staying with us.

About the The General Palmer Hotel

Location 567 Main Avenue, Durango, CO 81301

Property Features

Free breakfast is served daily. A library, a terrace, and tour/ticket assistance are also featured at the historic The General Palmer Hotel. Self parking is free. This 4-star Durango hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1898
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Durango Narrow Gauge Railroad Station (0.1 km / 0.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Egyptian cotton linens
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Hunting nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 20
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • General Palmer
  • General Palmer Durango
  • General Palmer Hotel
  • General Palmer Hotel Durango
  • The General Palmer Hotel Hotel
  • The General Palmer Hotel Durango
  • The General Palmer Hotel Hotel Durango

You should know

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.