"Very friendly staff, clean rooms, good breakfast. Great for a fun getaway, just be aware because it's an older property rooms don't have tons of outle ... " More
In entertainment district
A stay at this Historic Downtown Durango hotel places you steps from Henry Strater Theater and within a 5-minute walk of Durango and Silverton Narrow Gauge Railroad. Durango Area Tourism Office and Sorrel Sky Gallery are also within half a mile (1 km).
Business services
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A terrace, dry cleaning, and luggage storage are also on offer.
Free WiFi, comfy beds
The 39 individually decorated guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include iPod docks and Egyptian cotton sheets.
Aug 25, 2020 by Hotel Management
Thank you for your feedback!
Jan 25, 2020 by Dionna
Thank you for sharing your experience at the general Palmer Hotel. We hope to see you again!
Oct 7, 2019 by Shannon
We appreciate you taking the time to share your feedback and apologize for not meeting your expectations. The "Palace" building, which is the original building, does not have an elevator while the main building has maintained the original elevator from 1898. Again, we truly hope you will accept our apologies.
Aug 8, 2019 by Shannon
We apologize for the slow drain and have had it resolved. Thank you so much for sharing and we hope to see you again soon.
Feb 6, 2019 by Hotel Manager
We are sorry to hear that you did not enjoy the room that you booked through Travelocity. You booked one of our Family suites which are only available in our Palace Wing. Our front desk agent offered other options, but as a small historical hotel we only have 5 rooms that have more than one bed and they are usually the first to be booked. Unfortunately, our hotel does not assist in moving luggage to other hotels. We appreciate your feedback, and hope you enjoyed your time in Durango.
Jan 17, 2019 by Hotel Manager
Thank you for your review of the hotel! We appreciate your comments and feedback and we are so glad to hear that you enjoyed your stay with us and your time in Durango. Thank you for choosing to stay with us and we hope you will be back to visit again soon!
Dec 31, 2018 by Hotel Manager
Thank you for your review of the hotel! We appreciate your comments and feedback and we are so glad to hear that you enjoyed your stay with us and your time in Durango. Thank you for choosing to stay with us and we hope you will be back to visit again soon!
Sep 17, 2018 by Hotel Manager
Thank you for your review of the hotel! We appreciate your comments and feedback and we are so glad to hear that you enjoyed your stay with us and your time in Durango. Thank you for choosing to stay with us and we hope you will be back to visit again soon.
Aug 23, 2018 by Hotel Manager
Thank you for your review of the hotel. We appreciate your comments and feedback and we are so glad to hear that you enjoyed your stay with us and your time in Durango. Thank you for choosing to stay with us and we hope you will be back to visit again soon.
Jul 13, 2018 by Hotel Manager
Thank you for your review of the hotel! We are so glad to hear you enjoyed your stay and we appreciate you coming to stay with us when you're in Durango. We appreciate your feedback and comments and we thank you for choosing to stay with us! We hope you will be back to visit again soon.
WiFi is free in public spaces. You'll find a business center on site. The business-friendly The General Palmer Hotel also features a terrace, coffee/tea in a common area, and concierge services. Free self parking is available. This 4-star Durango hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.