Hotels with Restaurants in East Vail

"The check-in clerk and the check-out clerk had no customer service characteristics. We couldn't tell if they heard us when we talked to them. Neither of them responded to us when we checked in nor when we left the next morning. The night check-in clerk read off what sounded like required information. But again, no actual interactions. Otherwise, the hotel experience (the room and the breakfast and the price) was great. "

"The staff we came in contact w were great, Emme at the bar, friendly & amazing mixologist, a service staff, I think Sheri was also very friendly and polite and then lady but not least (so bad) Jackson, Valet was Super, they all were but we dealt w him mostly Can’t wait to come back"

"They have many nice and hard working staffs from all over the world. I have to write down the front desk staff from Indonesia and her name is Sally. She was exceptionally friendly and knew what she was doing. Grand Hyatt in Vail is so lucky to have many good workers./ Only thing that I have to point out the bad thing was that the chair lift wasn’t operating after one day. That was one of the factors that we booked the hotel but it wasn’t. We have to take the shuttle back and force with a lot of walking and carrying skis with ski boots on."

"Great place for comfort nice room pool hot tub and outdoor tub. Nice quick basic breakfast with coffee machine available 24x7. "

"GM Grace was excellent. Staff friendly and efficient. We had a pbl neighbor who was smoking at 9 pm first night. They handled( even though they kept smoking later). They moved us to an upgraded Suite. The rest of the stay was a pleasure."

"Great clean hotel perfect for what I use it for going skiing in the center of town lots of good restaurants and bars all around really clean hot tub and pool inside."