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4.6 out of 5

"Very friendly, helpful, and accommodating! " More

By a verified traveler on Thu 24 Jun 2021

Hotel Description

Hotel near University of Wisconsin-Eau Claire in Eau Claire

In suburbs

You'll find University of Wisconsin-Eau Claire and Marshfield Medical Center - Eau Claire within 2 miles (3 km) of this hotel. HSHS Sacred Heart Hospital and Carson Park are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 85 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls. Housekeeping is available on request.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Aug 2 - Aug 3

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Eau Claire Conference Center ratings based on 22 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Eau Claire Conference Center

Everyone (12) Couples (1) Family (4)
5 out of 5
Very friendly, helpful, and accommodating!

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jun 26, 2021 by BZich, FOM

Thank you for the awesome review! We hope to see you again if you need lodging in our area.

4 out of 5
Close to where we needed to be. We stayed for just one night.

Posted by on Jan 23, 2021

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Comment from Hotel Management

Jan 23, 2021 by BZich, FOM

Thank you for choosing to stay with us and for leaving your valued input following your stay! We have a convenient location! Its not too far off of the interstate and we're pretty close to most of the restaurants in Eau Claire. Have a great weekend!

4 out of 5
The room had a candy wrapper and bottle cap that were on the floor from previous guest.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by BZich, FOM

Thank you for leaving us a review following your recent stay. If you ever come across anything that is not up to par once you check in, please let the front desk know immediately so we can remedy the situation. We hope you have a wonderful week!

5 out of 5
Check in was fast and easy. Very accommodating! Room very clean. A very restful night and a very good breakfast!

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 28, 2019 by BZich, FOM

Thank you for taking the time to leave us a review! We are glad to hear you had an easy check in-we try to be as efficient as possible with the guest(s) in mind! Have a great week!

5 out of 5

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 22, 2019 by Brianna Zich-Front Office Manager

Thank you for leaving us 5 out of 5! We appreciate you taking the time to do this for us and we try and make sure each stay for every guest is the best! Have a great day!

2 out of 5
Curtains torn in room. Couldn’t close them Dirt in tub Bug in room

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 11, 2019 by DDean, GM

Thank You for taking the time to review your stay with us. I appreciate your comments and have passed the information on to the appropriate departments to be addressed. I am happy to let you know our custom order for drapes has already been sent in...I hope you will enjoy them the next time you visit our property. Have a wonderful weekend!

4 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Brianna Zich-Front Office Manager

Thank you for reviewing our property! We appreciate your feedback and use it to improve stays for all of our guests in the future.

5 out of 5

Posted by on Feb 25, 2019

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Comment from Hotel Management

Apr 1, 2019 by Brianna Zich-Front Office Manager

We appreciate you taking the time to review our property. We hope to see you again soon and wish you a happy spring!

5 out of 5
It was a nice hotel which was clean and convenient. We would stay again

Posted by on Dec 31, 2018

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Comment from Hotel Management

Jan 2, 2019 by Brianna Zich-Front Office Manager

Thank you for reviewing our property following your stay! Happy New Year!

5 out of 5
We had a very pleasant experience. The room was very clean and well put together. The staff was super friendly and the included breakfast was excellent. We would definitely stay here again!

Posted by , from WI on Oct 27, 2018

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Comment from Hotel Management

Nov 28, 2018 by Brianna Zich-Front Office Manager

Thank you for the review! By telling us about your experience and how we can improve, you are helping us deliver better experiences for you and other guests in the future!

About the Best Western Plus Eau Claire Conference Center

Location 3340 Mondovi Road, Eau Claire, WI 54701

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Eau Claire Conference Center offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 5200 square feet (483 square meters) and includes a conference center. The business-friendly Best Western Plus Eau Claire Conference Center also features a terrace, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This Eau Claire hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 3 levels
  • 5200 sq ft of conference space
  • 483 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Eau Claire, WI (EAU-Chippewa Valley Regional) (14.9 km / 9.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Eau Claire Conference Center offers 85 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Eau Claire hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Black Bear Bar & Grill - This pub serves dinner only.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per night (maximum USD 100.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Trail Lodge
  • Best Western Plus Trail Lodge Eau Claire
  • Best Western Plus Trail Lodge Hotel
  • Best Western Plus Trail Lodge Hotel Eau Claire
  • Best Western Trail
  • Trail Best Western
  • Best Western Plus Trail Eau Claire
  • Best Western Eau Claire
  • Eau Claire Best Western
  • Best Western Plus Trail
  • Best Western Plus Eau Claire Hotel
  • Best Western Plus Eau Claire
  • Best Western Plus Trail Lodge Hotel Suites
  • Best Western Plus Eau Claire Conference Center Hotel
  • Best Western Plus Eau Claire Conference Center Eau Claire
  • Best Western Plus Eau Claire Conference Center Hotel Eau Claire

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.