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4.3 out of 5

"The lighting in room is horrible! Please use normal lightbulbs. The LED artificial light was really bad. Bed needs more than a sheet wrapped blanket. ... " More

By a verified traveler on Mon 16 May 2022

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Hotel Description

3-star hotel near University of Oregon

In entertainment district

With a stay at this Eugene hotel, you'll be within a 5-minute walk of University of Oregon and Matthew Knight Arena. Also, Hayward Field is within half a mile (1 km) and Autzen Stadium is within 2 miles (3 km).

Free perks

This hotel features a gym and a sauna. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$134* Per night/room Jul 26 - Jul 27

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western New Oregon ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western New Oregon

Everyone (10) Couples (5) Family (8)
3 out of 5
The lighting in room is horrible! Please use normal lightbulbs. The LED artificial light was really bad. Bed needs more than a sheet wrapped blanket. It’s Oregon. Beds were otherwise comfortable.

Posted by on May 16, 2022

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Comment from Hotel Management

May 28, 2022 by The New Oregon Staff

Thank you for your feedback. We appreciate your time and will note and work towards improving our hotel. T

4 out of 5
Somehow we missed the fact that this property is a Motel with external room entry but otherwise, the stay was pretty good. The room was certainly very clean and beds were comfortable enough, if a bit squeaky on the frame. The curtains were quite a bit worse for wear with several tears throughout and part of the curtain hanging off its track. The dog area is very small but conveniently located and we always appreciate a decent place to stay with our fur baby. The property lists that it has a sauna and steam room and if that’s the case it must be hidden because it wasn’t in the pool area. There are food options nearby and a much appreciated Starbucks just down the street. Not sure that we will stay here again but it’s decent enough for a pet stay.

Posted by on Apr 25, 2022

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Comment from Hotel Management

Apr 26, 2022 by The New Oregon Staff

Thank you for leaving us with feedback so that we may work to make improvements. If you stay with us in the future, the steam rooms are located in the restrooms adjacent to the pool area, and we are currently working to give our rooms a full face lift. We are excited to see the improvements and think you will be too.

3 out of 5
Carpet was dirty and the room smelled funky

Posted by , from hillsboro on Mar 13, 2022

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Comment from Hotel Management

Apr 8, 2022 by Best Western New Oregon

We appreciate your thorough review as we strive to improve the guest experience. Also we are happy to announce that we are remodeling our property and hope to see you.

4 out of 5

Posted by on Dec 1, 2021

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3 out of 5
Check in was not until 4 PM and room was not even ready until 4:30 PM. Room was nonsmoking but still smelled of smoke still. Very small room and furniture too large for the small room. Barely 12 inches between dresser/desk/credenza and foot of queen sized bed. Tiny bathroom. Staff was very nice. Good water pressure and water temp in shower. Good Wi-Fi. Great location. Literally right across the street from the campus. In terms of take and go free breakfast, their's is the best thus far. Jimmy Dean microwavable sandwiches, breakfast burritos, pancakes, etc.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 26, 2021 by The Front Desk Staff

We appreciate you taking the time to let us know what went right during your visit as well as potential areas of improvement. We will work to address the problems that you have cited to ensure a better guest experience in the future.

5 out of 5
We have stayed here many times for work in the area. Love that there is food within walking distance. Everything about rhis place says we care.

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jul 9, 2021 by The Front Desk Staff

Thank you for leaving us with a review. We appreciate you staying with us and are glad to hear that our location was convenient for you. We hope to see you again at Best Western New Oregon.

4 out of 5

Posted by on Jul 21, 2020

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Comment from Hotel Management

Jul 21, 2020 by Front Office Manager

Thank you for staying at BW New Oregon.

4 out of 5
Door key was problematic. Had to have it re-coded a couple times. Overall good experience.

Posted by on Jan 25, 2020

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Comment from Hotel Management

Feb 3, 2020 by Front Office Manager

Thank you for staying with us.

5 out of 5
Convenient location, great breakfast! Comfortable quiet and good value.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 4, 2019 by Front Office Manager

Thank you for your review! We are happy you enjoyed your stay at BW New Oregon and hope to see you back here soon.

4 out of 5
The bathtubs should have a handrail to help with getting in and out of the tube.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 25, 2019 by Front Office Manager

Thank you for your suggestions as we continue to improve our property. We appreciate your feedback.

Property Features

Best Western New Oregon offers its guests a sauna and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Best Western New Oregon also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 3-star Eugene hotel.

  • 129 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Eugene Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western New Oregon offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. This Eugene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per day, plus a deposit of USD 50.00 per stay
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from 9 AM to midnight.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.