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Best Western Fairfax

2.5-star property
3535 Chain Bridge Rd, Fairfax, VA 1-855-201-7819
3.8 out of 5
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See all 24 travelocity Reviews

"I slept well and the staff was wonderful. " More

By a verified traveler on Thu 16 Dec 2021

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Hotel Description

Hotel near George Mason University in Fairfax

City center stay

You'll find George Mason University and EagleBank Arena within 3 miles (5 km) of this Fairfax hotel. Ratcliffe-Allison House and Pozer Garden and National Firearms Museum are also within 3 miles (5 km).

Business services

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a garden, and a snack bar/deli are also offered.

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$106* Per night/room Jul 12 - Jul 13

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Fairfax ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Fairfax

Everyone (10) Couples (3) Family (15)
5 out of 5
I slept well and the staff was wonderful.

Posted by on Dec 16, 2021

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Comment from Hotel Management

Dec 20, 2021 by Management

Dear Virginia, We appreciate your kind review and glad that you had a good sleep during your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Management Best Western Fairfax

4 out of 5
The room was clean upon arrival, only thing was TV did not work.

Posted by on Sep 25, 2021

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Comment from Hotel Management

Oct 13, 2021 by Management

Dear Tyler Justin, We appreciate you for taking the time to provide us feedback, and we’re so sorry that tv did not work. Hopefully you were able to report it to the staff and they fix the issue. Your feedback will truly help us to improve our service and performance of the employees. We wish you all the best in the future, and look forward for your next visit. With kind regards, Management

1 out of 5

Posted by on Aug 14, 2021

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1 out of 5
When I arrived, they were not able to give me a room. We had to go to another hotel located in Arlington, VA and had to pay $43 dollars more than expected. We ended up staying at the Comfort Inn in Arlington, VA which wasn't bad but the unexpected expenses was something I've never experienced with Travelocity before.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 6, 2021 by MGR

We apologize for the miscommunication with the third party. We appreciate your understanding that we found it necessary to reroute you to one of our sister properties.

5 out of 5

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 15, 2020 by Aj

We appreciate your positive review and recognizing Atmosphere, Informative and Caring Safe environment, Location, Value, Cleanliness, Staff, Our Famous Full American HOT Breakfast Buffet, and not to forget our Beautiful Exterior Swimming pool. our Hotel's Location, Location Where we are minutes away from George Mason University and 25 minutes’ drive to Washington D.C. We are off 66-Interstate Highway. City Service Cue Bus connects from our Door Steps to Metro (Vienna Station (orange line). One can take bus from Vienna Metro to NYC direct by using gobuses or bestbus. We have variety of restaurants and convenient stores walking distance including but not limited to 24 hours IHOP. Fairfax County Court House, Fairfax Hospital. We offer variety of menus of places how can deliver to your room. We can accommodate from a car parking to a commercial vehicle at no charge. One can also use City “Cue Bus” which stops at our Door steps and can take you to Metro. Metro also has free parking on weekends if you plan to drive there.

1 out of 5
there was no hot water to take a shower the day we left

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 15, 2020 by Aj

We apologize that we were not able to satisfy you completely. This is not the service we provide and would like another chance to make it more memorable. Our Water Heaters were working well and no complaints, but appreciate your concern

4 out of 5
Nice clean hotel. Staff was friendly. I would recommend the hotel

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 6, 2020 by Aj

We appreciate your positive review and recognizing Atmosphere, Informative and Caring Safe environment, Location, Value, Cleanliness, Staff, Our Famous Full American HOT Breakfast Buffet, and not to forget our Beautiful Exterior Swimming pool. our Hotel's Location, Location Where we are minutes away from George Mason University and 25 minutes’ drive to Washington D.C. We are off 66-Interstate Highway. City Service Cue Bus connects from our Door Steps to Metro (Vienna Station (orange line). One can take bus from Vienna Metro to NYC direct by using gobuses or bestbus. We have variety of restaurants and convenient stores walking distance including but not limited to 24 hours IHOP. Fairfax County Court House, Fairfax Hospital. We offer variety of menus of places how can deliver to your room. We can accommodate from a car parking to a commercial vehicle at no charge. One can also use City “Cue Bus” which stops at our Door steps and can take you to Metro. Metro also has free parking on weekends if you plan to drive there.

5 out of 5
Well lighted parking and no road noise. One poor soul lost his key card for the 8th time and they simply gave him another one. Hard to believe. I can’t think of any complaints.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Aj

We appreciate your positive review and recognizing Atmosphere, Informative and Caring Safe environment, Location, Value, Cleanliness, Staff, Our Famous Full American HOT Breakfast Buffet, and not to forget our Beautiful Exterior Swimming pool. our Hotel's Location, Location Where we are minutes away from George Mason University and 25 minutes’ drive to Washington D.C. We are off 66-Interstate Highway. City Service Cue Bus connects from our Door Steps to Metro (Vienna Station (orange line). One can take bus from Vienna Metro to NYC direct by using gobuses or bestbus. We have variety of restaurants and convenient stores walking distance including but not limited to 24 hours IHOP. Fairfax County Court House, Fairfax Hospital. We offer variety of menus of places how can deliver to your room. We can accommodate from a car parking to a commercial vehicle at no charge. One can also use City “Cue Bus” which stops at our Door steps and can take you to Metro. Metro also has free parking on weekends if you plan to drive there.

2 out of 5
I reported to the desk at checkout: The room is accessed from the outside walkway (which I did not see at booking). The leading bottom edge of the door had a 3/8 to 1/2 inch gap along 6 inches of the bottom vertical and horizontal, which would allow mice or other animals a highway into the room.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 16, 2019 by Aj

We apologize that we were not able to satisfy you completely. This is not the service we provide and would like another chance to make it more memorable. we are exterior corridor Hotel which offers Garden type atmosphere and bring you close to nature including trees, flowers, shrubs, water fountain but not limited to it.

4 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 29, 2019 by Aj

We appreciate your positive review and recognizing Atmosphere, Informative and Caring Safe environment, Location, Value, Cleanliness, Staff, Our Famous Full American HOT Breakfast Buffet, and not to forget our Beautiful Exterior Swimming pool. our Hotel's Location, Location Where we are minutes away from George Mason University and 25 minutes’ drive to Washington D.C. We are off 66-Interstate Highway. City Service Cue Bus connects from our Door Steps to Metro (Vienna Station (orange line). One can take bus from Vienna Metro to NYC direct by using gobuses or bestbus. We have variety of restaurants and convenient stores walking distance including but not limited to 24 hours IHOP. Fairfax County Court House, Fairfax Hospital. We offer variety of menus of places how can deliver to your room. We can accommodate from a car parking to a commercial vehicle at no charge. One can also use City “Cue Bus” which stops at our Door steps and can take you to Metro. Metro also has free parking on weekends if you plan to drive which is less then 2-miles.

About the Best Western Fairfax

Location 3535 Chain Bridge Rd, Fairfax, VA 22030

Property Features

Best Western Fairfax offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2,000 square feet (186 square meters). Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Fairfax. Self parking is free. This Fairfax hotel is smoke free.

  • 127 guestrooms or units
  • 2 levels
  • 2,000 sq ft of conference space
  • 186 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Burke Centre Station (8.8 km / 5.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Fairfax offers 127 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. 32-inch LED televisions come with premium cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Sitting area
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 6:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of: Safe Travels (WTTC - Global); SafeStay (AHLA - USA); Ecolab (3rd party expert - Global); Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Best Western Fairfax
  • Best Western Hotel Fairfax
  • Fairfax Best Western
  • Best Western Fairfax Hotel Fairfax
  • Best Western Fairfax Hotel
  • Best Western Fairfax Hotel
  • Best Western Fairfax Fairfax
  • Best Western Fairfax Hotel Fairfax

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.