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Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA

3-star property
7135 Pocahontas Trl, Williamsburg, VA 1-855-201-7819
3.4 out of 5
See all 34 travelocity Reviews

"Very spacious suite, clean and very comfortable beds. Beautiful pool, quick and easy checkin. Staff was very welcoming, definitely recommend!! " More

By a verified traveler on Fri 25 Aug 2023

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Hotel Description

3-star Colonial hotel near Busch Gardens Williamsburg

In Williamsburg

You'll find Carter's Grove and Quarterpath Park within a 15-minute walk of this Williamsburg hotel. Bassett Hall and Powell House are also within 2 miles (3 km).

Renovated in 2019

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$77* Per night/room Oct 9 - Oct 10

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA ratings based on 34 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA

Everyone (10) Couples (3) Family (17)
5 out of 5
Very spacious suite, clean and very comfortable beds. Beautiful pool, quick and easy checkin. Staff was very welcoming, definitely recommend!!

Posted by , from RALEIGH on Aug 25, 2023

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Comment from Hotel Management

Aug 28, 2023 by Country Inn & Suites

Hello, Jennifer! We're so happy you enjoyed your stay, your upgrade and our staff! We look forward to future stays if your travels ever bring you back to Williamsburg. Take care! :)

4 out of 5
I stayed 3 nights and it was quiet, close to restaurants and convenient. Only drawback was that there was only one elevator.

Posted by , from Belle Chasse on Jul 15, 2023

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Comment from Hotel Management

Jul 15, 2023 by Assistant General Manager

Hello, Dan! Thank you for taking the time to write a review. We are glad to see you enjoyed your stay with us! We hope to see you again soon!

2 out of 5
Upon arrival to the hotel, the AC unit in the room was very noisy. We asked for a different room, the other room given was musty and smelled like a wet dog. There was water damage in the bathroom and the bathtub faucet was running ( not leaking) and could not be turned off. We decided to go back to the first room since they were the only two available. There were toys at the base of the bed with empty cookie containers. One of the beds had sheets that were dirty ( looked like they fell into dirt). There were also orangish hand smears on the bathroom and room walls. The AC unit was fixed the next day, so we were thankful for that. The parking lot lights were not working in the lower lot. We will not be returning to this hotel in the future.

Posted by on Jul 1, 2023

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Comment from Hotel Management

Jul 2, 2023 by Assistant General Manager

Hello, Kurt. Thanks for taking the time to write a review. We are saddened that you did not enjoy your stay with us. We do apologize about the issues you faced. We value your comments, and will use them to fine tune our operations.

5 out of 5
Hotel was quiet, clean, a/c worked great, beds were very comfy, plenty of hot water, pool, great free breakfast, super close to Bush Gardens! A

Posted by on Jun 27, 2023

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Comment from Hotel Management

Jun 29, 2023 by Assistant General Manager

Hello, Eric! Thanks for taking the time to write a review. We are glad to see you enjoyed your stay with us! We hope to see you again soon!

4 out of 5
Property is well located for getting to most attractions and sotes around the Williamsburg area and is out of the way of the main hustle and bustle. Can tell its an older property which they apear to be in the process of updating so some parts are newer, like decor, exterior, and some furniture and others are still dated, such as carpeting, some of the interior, and such. Overall, a good stay for the price, and staff were friendly.

Posted by on Apr 18, 2023

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Comment from Hotel Management

Apr 21, 2023 by Assistant General Manager

Hello, Coltin! Thank you for taking the time to write a review. We are glad to see you enjoyed your stay with us! We hope to see you again soon!

2 out of 5
The hotel has been renovated and overall it looks nice but things just seem a little "worn out". The staff was very nice, and they offer a good breakfast selection. Our main issue was that the air conditioning unit in our room was broken and it cycled on and off with loud noises once every couple of minutes which did not make for a restful night. They were very apologetic about it when we checked out - we probably should have asked for a different room but we got in late that night. I will say the location is excellent.

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 3, 2023 by GM

Hey Kylie,We are looking into this issue right away to make sure this isn't a problem in the future. We do greatly apologize about AC in your room, we do hope you give us another opportunity in the future to make up for this. Thank you!

4 out of 5

Posted by on Jan 12, 2023

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Comment from Hotel Management

Mar 10, 2023 by Assistant General Manager

Hello, Jim! Thanks for leaving a rating! We hope to see you again soon!

5 out of 5

Posted by on Dec 28, 2022

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Comment from Hotel Management

Mar 10, 2023 by Assistant General Manager

Hello, John! Thanks for leaving a rating! We hope to see you again soon!

5 out of 5

Posted by on Dec 19, 2022

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4 out of 5
Hallways were not clean

Posted by on Nov 25, 2022

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Comment from Hotel Management

Nov 27, 2022 by AGM

Hello, Lorenza! Thanks for taking the time to write a review. We are glad to see you enjoyed your stay with us! On sold out nights, we try our best to keep the hallways clean, but there is a lot of foot traffic. We hope to see you again soon.

About the Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA

Location 7135 Pocahontas Trl, Williamsburg, VA 23185

Property Features

Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. A library, tour/ticket assistance, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA. Free self parking is available. A complete renovation of Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA was completed in November 2019. This Colonial Williamsburg hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Williamsburg Transportation Center (3.9 km / 2.4 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA offers 88 accommodations with DVD players and safes. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Williamsburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Williamsburg East
  • Country Williamsburg East
  • Country Inn And Suites Williamsburg (Busch Gardens Area)
  • Country Inn Carlson Williamsburg East
  • Country Carlson Williamsburg East
  • Country Inn & Suites Williamsburg (Busch Gardens Area) Hotel

You should know

  • This hotel caters to LGBTQ+ guests.
  • The seasonal pool will open in May and close in August.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.