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4.2 out of 5
Very good!
See all 20 travelocity Reviews

"Best checkin experience in years " More

By a verified traveler on Mon 03 Jul 2023

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Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$170* Per night/room Oct 8 - Oct 9

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Roanoke-Downtown ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Roanoke-Downtown

Everyone (14) Couples (3) Family (3)
1 out of 5
Upon arrival at 4pm, was informed this hotel was "overbooked", and there was no room. Thete was no offer to assist in finding another room, no apology, and no explanation. Will never use Expedia or this hotel chain again!

Posted by on Aug 23, 2023

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Comment from Hotel Management

Sep 18, 2023 by Cynthia

My sincere condolences, we are so sorry to hear you experienced such disappointment at the time of check in. I would definitely hope Expedia being the 3rd party would be the party you would want to communicate with about your reservation. As we are on the 3rd level of that selection process. I sure hope they will be able to accommodate your frustration and help with any type of reconciliation. As always safe travels.

5 out of 5
Best checkin experience in years

Posted by on Jul 3, 2023

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Comment from Hotel Management

Jul 22, 2023 by Cynthia

THANK YOU

4 out of 5

Posted by on Jun 30, 2023

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Comment from Hotel Management

Jul 22, 2023 by Cynthia

Thank you for all you feedback.

5 out of 5

Posted by , from VA Beach on Mar 10, 2023

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5 out of 5

Posted by , from FORT WORTH on Dec 11, 2022

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4 out of 5

Posted by on Aug 21, 2022

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Comment from Hotel Management

Nov 20, 2022 by Natashia Niagu

Thank you for taking the time to leave us a review. We are so glad to hear that you enjoyed your stay with us. We hope that you come back and stay with us again in the near future.

2 out of 5
Slowest check in ever

Posted by , from keller on Aug 23, 2021

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Comment from Hotel Management

Aug 30, 2021 by Samantha

We do apologize for any inconveniences that you may have encountered during the check in process. We hope you will give us another try in the future.

2 out of 5

Posted by on Jul 27, 2021

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4 out of 5

Posted by on Jul 18, 2021

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2 out of 5

Posted by on May 10, 2021

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Comment from Hotel Management

Jun 4, 2021 by Samantha

We are sadden that your stay didn’t go as planned. Please let us know what we can do to improve this so we can ensure your next visit is amazing.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.