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"Water is in need of filtering. After I took a shower and the bathtub filled up a little bit and it was almost brown water " More

By a verified traveler on Tue 02 Mar 2021

Hotel Description

Hotel perfectly located for exploring Gallup

City center stay

You'll be within 6 miles (10 km) of Gallup Indian Medical Center and 9 miles (15 km) of Gallup Cultural Center. Fire Rock Navajo Casino and Red Rock State Park are within 16 miles (25 km).

Business services

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. A snack bar/deli is provided and the front desk is staffed around-the-clock.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 103 guestrooms also offer free WiFi and TVs with cable channels. Free long-distance calls, free local calls, and ironing boards are also available.

Deluxe Room, 1 Queen Bed (Smoke Free)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 2 Queen Beds (Smoke Free)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Accessible (Smoke Free)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds (Smoke Free)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Red Roof Inn Gallup ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn Gallup

Everyone (10) Couples (2) Family (12)
3 out of 5
Water is in need of filtering. After I took a shower and the bathtub filled up a little bit and it was almost brown water

Posted by on Mar 2, 2021

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1 out of 5
For the price this was a very run down facility, breakfast was a bag lunch with an old hard orange, an apple, and breakfast bar.

Posted by on Feb 17, 2021

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Comment from Hotel Management

Feb 19, 2021 by Manager

Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

2 out of 5
The woman in the office was very nice. We were in the process of moving out of state 5 adults,2 dogs and a cat. She was helpful with parking to accommodate our moving truck and putting our rooms close and near the trucks. There are security cameras as well. The rooms were not great. Patched holes in ceiling and bathroom walls. No plug for bathtub (our daughter is disabled and baths are easier than showers). Toilet kept plugging up. Beds were comfortable tho.

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 17, 2021 by Manager

Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

5 out of 5
The rooms are clean and you can smell the cleaning products used. Comparable to hotels around, it is alot cleaner and better maintained. Although the phone could be cleaned.

Posted by on Dec 30, 2020

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Comment from Hotel Management

Dec 31, 2020 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4 out of 5

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 15, 2020 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

3 out of 5
It was ok for the night. Nice staff, clean room, working fridge, microwave.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 25, 2020 by Manager

On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and also our room. Please do come see us again.

4 out of 5
Excellent 👍 staff at check out. Efficient and knowledgeable.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 3, 2019 by Manager

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

5 out of 5
Location is great, right off interstate, rooms were fresh and clean. Best of all PET FRIENDLY! Your oricesvarevfantastic,new will be looking for Red Roof when we travel from now on.

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 8, 2019 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

4 out of 5
Nice, equipped room. Stayed on bottom floor and heard upstairs traveler bang around late. If you go, stay upstairs! Property is ancient, but well-maintained.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Manager

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our room and your comments about our property. We hope to someday have another opportunity to host your stay.

4 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by Manager

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Red Roof Inn Gallup offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. There's an onsite business center. WiFi is free in public spaces. The business-friendly Red Roof Inn Gallup also features a vending machine, coffee/tea in a common area, and laundry facilities. This Gallup hotel is smoke free.

  • 103 guestrooms or units
  • 2 levels
  • Built in 1999
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Limited onsite parking

Transport

  • Airport: Gallup, NM (GUP-Gallup Municipal) (4.4 km / 2.8 mi)

Room Amenities

Red Roof Inn Gallup offers 103 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Cable television is provided. Refrigerators and microwaves are provided. This Gallup hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Gallup Red Roof Inn
  • Red Roof Inn Gallup
  • Red Roof Inn Hotel Gallup
  • Red Roof Inn Gallup Hotel Gallup
  • Red Roof Inn Gallup Hotel
  • Red Roof Inn Gallup Hotel
  • Red Roof Inn Gallup Gallup
  • Red Roof Inn Gallup Hotel Gallup

You should know

  • The seasonal pool will open in May and close in September.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.