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4.4 out of 5

"Friendly staff. Very clean " More

By a verified traveler on Sun 19 Dec 2021

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Hotel Description

Hotel perfectly located for exploring Historic Downtown La Crosse

Historic Downtown La Crosse stay

A stay at this Historic Downtown La Crosse hotel places you steps from Oktoberfest Grounds and within a 5-minute walk of La Crosse Queen Cruise Dock. Mississippi Explorer Cruise Dock and Riverside Park are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$129* Per night/room Aug 29 - Aug 30

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

GrandStay Hotel & Suites ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for GrandStay Hotel & Suites

Everyone (11) Couples (2) Family (6)
1 out of 5

Posted by on Feb 21, 2022

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5 out of 5
Friendly staff. Very clean

Posted by on Dec 19, 2021

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Comment from Hotel Management

Dec 20, 2021 by Kristina C.

Thank you for the excellent rating, Karen! We appreciate you choosing GrandStay Hotel & Suites!

5 out of 5

Posted by on Oct 19, 2021

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5 out of 5

Posted by on Oct 17, 2021

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5 out of 5
Easy checking, nice staff, comfortable environment. Can’t ask for more!

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 3, 2021 by Kristina C.

Thank you for choosing GrandStay Hotel & Suites!

3 out of 5
No coffee in the lounge area

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 10, 2021 by Kristina C.

We apologize coffee wasn't available during your stay in our Breakfast Area. Coffee and tea are now available every morning in the Breakfast Area. Coffee and tea are also provided in every guest suite and can be replenished during each stay upon request. We hope to see you again!

4 out of 5
Great place to stay and cook your own food!

Posted by on May 20, 2021

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3 out of 5

Posted by on Apr 10, 2021

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5 out of 5
Clean, quiet, and close to downtown. The bed was very comfortable as well.

Posted by on Mar 30, 2021

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Comment from Hotel Management

Mar 31, 2021 by Kristina C.

Thank you for taking the time to share your experience. We appreciate the excellent rating!

5 out of 5
Great location friendly staff would recommend this to my friends

Posted by on Dec 25, 2019

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Property Features

GrandStay Hotel & Suites offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. The business-friendly GrandStay Hotel & Suites also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This La Crosse hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: La Crosse Station (2.8 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

GrandStay Hotel & Suites offers 55 accommodations with coffee/tea makers and hair dryers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. 37-inch flat-screen televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchen
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Ice skating nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 200 per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GrandStay Residential Suites Hotel La Crosse
  • GrandStay Residential Suites La Crosse
  • Grandstay Hotel La Crosse
  • Grandstay Residential Hotel La Crosse
  • GrandStay Residential Suites Hotel Crosse
  • GrandStay Residential Suites Crosse
  • GrandStay Hotel
  • GrandStay La Crosse
  • GrandStay Hotel & Suites Hotel
  • GrandStay Hotel & Suites La Crosse
  • GrandStay Hotel & Suites Hotel La Crosse

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.