"The stay and staff were nice but the rooms do need some maintenance or upgrades such as painting, removal of old furniture and new carpeting. It woul
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GrandStay Hotel & Suites ratings based on 26 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for GrandStay Hotel & Suites
Everyone (14)Couples (6)Family (7)
4 out of 5
The stay and staff were nice but the rooms do need some maintenance or upgrades such as painting, removal of old furniture and new carpeting. It would have been nice if housekeeping put the dishes in the cupboards after washing. The extra step would have been appreciated. As an aside, the complimentary breakfast was less than desirable. At least the waffle was tasty.
Posted by JACQUELINE, from Green Bay on Aug 7, 2023
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Comment from Hotel Management
Aug 17, 2023
by Monica, FDS
Thank you for your comments, Jacqueline! We are terribly sorry you did not find your accommodations suitable. We aim to provide our valued guests an enjoyable, comfortable stay, and it seems we did not achieve that here.It is our brand policy to sanitize all dishes and utensils between guests; this is why dish and tableware can be found in the dishwasher upon arrival. We aim to provide a hot breakfast that has something for everyone- we apologize that you were disappointed. We will definitely take your comments into consideration. Best regards,
5 out of 5
Posted by Kevin on Jul 31, 2023
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Comment from Hotel Management
Aug 31, 2023
by Monica, FDS
Hello, Kevin!Thank you so much for your feedback! We appreciate your wonderful review. Please come join us at the GrandStay again soon!Best regards,
5 out of 5
Spacious suite
Posted by Sylvia on Apr 5, 2023
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Comment from Hotel Management
Apr 6, 2023
by Monica, FDS
Thank you for the wonderful review, Sylvia! We are so glad you enjoyed your stay with us. Please come enjoy the comfort and amenities of the GrandStay again soon!
5 out of 5
Posted by Sean, from Madison on Mar 5, 2023
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Comment from Hotel Management
Mar 30, 2023
by Monica, FDS
Thank you for the great review, Sean! We appreciate your feedback, and we are so glad you enjoyed your stay with us. Please come visit again soon!
5 out of 5
The tv in the living room is way too low. It looks like it is covering up something. You have to look down at the tv when seated on the couch.
Posted by Laura on Jan 29, 2023
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Comment from Hotel Management
Feb 2, 2023
by Monica, FDS
Thank you for your comments, Laura! We are so glad you could stay with us. We do have some renovations planned, which include new TVs! We can't wait for you to check it out!
5 out of 5
Posted by BRYAN, from Pittsburgh on Dec 27, 2022
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5 out of 5
Cleanliness was tops.
Posted by Rebecca on Dec 14, 2022
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Comment from Hotel Management
Dec 15, 2022
by Monica, FDS
Thank you for the great review, Rebecca! We're so glad you enjoyed your visit here at the GrandStay. Please come see us again soon!
5 out of 5
Amazing room! Awesome friendly staff!
Posted by Dannielle on Dec 3, 2022
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Comment from Hotel Management
Dec 5, 2022
by Monica, FDS
Thank you for your nice comments, Dannielle! We are so happy you enjoyed your experience here at the GrandStay. Please come enjoy the comfort and ambience of our lovely hotel again soon!
5 out of 5
Close to down town and river.
Posted by Barbara on Oct 12, 2022
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Comment from Hotel Management
Oct 13, 2022
by Brock AGM
We do have a great location! Thank you for staying.
5 out of 5
Loved that it was close to Friendship Garden
Posted by Marilyn on Sep 9, 2022
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Comment from Hotel Management
Sep 10, 2022
by Monica, FD
Thank you for your great review! We do have the best location!
Frequently Asked Questions
GrandStay Hotel & Suites is 6.7 mi (13-min drive) away from the La Crosse, WI (LSE-La Crosse Municipal) airport, the closest popular airport to the property.
Airport shuttle services are not available at GrandStay Hotel & Suites.
This hotel is 2 mi (5-min drive) from Pettibone Beach and 2.6 mi (9-min drive) from Black River Beach. Don't forget your sunscreen!
GrandStay Hotel & Suites offers free continental breakfast every day from 6:00 AM to 10:00 AM.
No, there is no casino at this hotel.
Check-in is from 3:00 PM - anytime.
This hotel offers free self parking.
GrandStay Hotel & Suites features an indoor pool.
There are no spa services available at this hotel.
GrandStay Hotel & Suites is 0.3 mi away from La Crosse.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
