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Country Inn & Suites by Radisson, Louisville South, KY

2-star property
400 Paroquet Springs Drive, Shepherdsville, KY 1-855-201-7819

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4.1 out of 5
Very good!
See all 27 Travelocity Reviews

"Great service and prices amidst covid restrictions. " More

By a verified traveler on Sun 26 Jul 2020

Points Of Interest

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Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84* Per night/room Aug 16 - Aug 17

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Enjoy free breakfast at this Shepherdsville hotel

In Shepherdsville

You'll be within half a mile (1 km) of Paroquet Springs Conference Center and 2 miles (3 km) of Bullitt County History Museum with a stay here. Also, Awesome Flea Market is within 3 miles (5 km) and Heritage Hill Golf Course is within 6 miles (10 km).

Free breakfast

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 68 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Country Inn & Suites by Radisson, Louisville South, KY ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Louisville South, KY

Everyone (12) Couples (1) Family (2)
4 out of 5
Great service and prices amidst covid restrictions.

Posted by on Jul 26, 2020

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Comment from Hotel Management

Jul 26, 2020 by Manager

We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our service. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

5 out of 5
Very pleased with everything. One night stay. Will definitely come back to this hotel.

Posted by , from Toledo, Ohio on Jan 4, 2020

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Comment from Hotel Management

Jan 4, 2020 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

4 out of 5
The staff were all friendly. Chris was great. He upgraded our room to a suite. The only complaint that I do have is that the curtains do not close all the way and they have a light shining straight into your window. The pillows were not comfortable, But that is my opinion, others may love them.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Manager

We can't thank you enough for sharing your feedback with regards to our staff and also our pillows. We hope to see you again to deliver you with a 5 star experience.

5 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 21, 2019 by Guest Relations Manager

Dear Guest, Your five star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 3, 2019 by Sam P

Thank you for taking the time to write a review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Louisville South, KY we thank you for your business and we hope to see you again when your travels bring you back to the area.

5 out of 5
Excellent location for the conference center, where the event was that I was attending. Walked across the parking lot, no concern about parking! Wonderfull staff, very personable. Variety of items for breakfast, hot and cold, included with room. Room was very clean. I hope to be able to stay again next year!

Posted by on Jan 7, 2019

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2 out of 5
Hotel was safe and lobby area was fine. Initial entrance room appeared to be clean ; however, upon preparation for bed noted air unit to have excessive mold growing in vents, noticed back curtain had excessive water stains and bed sheets were ripped in places. Would have changed rooms if noticed sooner but instead since 1 night stay just turned off air unit to keep from distributing mold spores and notified hotel in the morning.

Posted by on Sep 7, 2018

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4 out of 5
Was a one night stay. Greeted by Jerry at the Front Desk very nice. Definitely wanted our stay to be a good one, very helpful! Room was clean and comfortable. Bed was comfortable!!!! Would definitely recommend staying with family when traveling.

Posted by on Jun 12, 2018

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5 out of 5

Hotel nice and staff was excellent.

Very nice hotel and staff. Motel was close to where I was going.

Posted by on May 23, 2018

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2 out of 5

Disappointed!

Pros: Nothing
Cons: Everything
I choose this hotel because I stayed a very nice one in MN. Wouldn't try another one again. Main lobby and breakfast area were not a true reflection of rooms, pool, etc. Breakfast dry goods and pastries were stale, warm foods just ok, counters and dispensers were sticky and unkept. "Cook's" family seemed more important than helping guests. Pool deck was dirty and pool was green and even a centipede couldn't survive. Doors and windows in pool/hot tub area were open and bugs everywhere. Hallways and elevators had "stuff" on walls and doors. Rooms are old and look as though cheaply tried to update with screw together furniture in a suite and only barely inhabitable. Vending machines on each floor didn't work or weren't stocked and no bottled water, free or otherwise, weren't available even from front desk for a fee. Biggest problem ---- customer relation. Shelby saying the vending machines, pool chemicals, and details of what my options to cancel a second night reservation weren't her job even after reminding her if it's within the walls of the hotel, it is her concern. Suggested I could wait for someone to come in at 10pm to speak with them or the owner's daughter in the morning, as the owners are out of the country. Fortunately, Bina (owner's daughter) was able to override the reservation for the second night and we moved to the Fairfield Inn for almost double the rate but clean and cozy at the Brooks KY exit.

Posted by , from Denver CO on May 19, 2017

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About the Country Inn & Suites by Radisson, Louisville South, KY

Location 400 Paroquet Springs Drive, Shepherdsville, KY 40165

Property Features

Country Inn & Suites by Radisson, Louisville South, KY offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Country Inn & Suites by Radisson, Louisville South, KY also features a library, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This Shepherdsville hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 3 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Louisville Intl. Airport (SDF) (26.6 km / 16.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Country Inn & Suites by Radisson, Louisville South, KY offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Shepherdsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-in and contactless check-out are available

The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Hotel Names

  • Country Carlson Shepherdsville
  • Country Inn Carlson Shepherdsville
  • Country Inn & Suites by Radisson, Louisville South, KY Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.