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4.6 out of 5

"The room was was huge. The only thing I didn't like was the queen beds were too close to the walls. Other than that it was an awesome experience. " More

By a verified traveler on Fri 11 Jun 2021

Hotel Description

3.5-star hotel near Oxmoor Center

Close to airport

At this Louisville hotel, you'll be within 3 miles (5 km) of Oxmoor Center and 6 miles (10 km) of Mall St. Matthews. Louisville Zoo and Louisville Slugger Field are within 12 miles (20 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like cooked-to-order breakfast and free self parking.

Free Internet, kitchenettes

The 150 guestrooms feature LCD TVs with cable channels, free WiFi and free wired Internet, and kitchenettes with refrigerators and microwaves. Pillowtop beds, sofa beds, and living rooms are also available. Weekly housekeeping is available.

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$136* Per night/room Oct 3 - Oct 4

King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive, One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds, Accessible, Non Smoking (Bathtub)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites Louisville East ratings based on 22 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Louisville East

Everyone (9) Couples (3) Family (5)
5 out of 5
The room was was huge. The only thing I didn't like was the queen beds were too close to the walls. Other than that it was an awesome experience.

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 14, 2021 by ef

Thank you for staying with us. We hope to see you again on a future trip to Louisville.

2 out of 5

Posted by on Mar 28, 2021

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Comment from Hotel Management

Apr 12, 2021 by EF

Thank you for staying with us.

5 out of 5

Posted by on Feb 23, 2021

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Comment from Hotel Management

Mar 5, 2021 by ef

Thank you for staying with us!

5 out of 5
Great location, clean property, nice room, staff was helpful

Posted by , from Peoria IL on Aug 10, 2020

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Comment from Hotel Management

Aug 10, 2020 by ef

Thank you for your praise of our accommodations and staff. We hope to see you again soon here in Louisville and the Embassy Suites!

5 out of 5

Posted by on Mar 17, 2020

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Comment from Hotel Management

Mar 18, 2020 by EF

Thank you for your high marks of the Embassy Suites Louisville East. We know you have options when traveling so we thank you for your patronage of the hotel.

5 out of 5

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 20, 2020 by ef

Thank you for your PERFECT 5 of 5 rating of the Embassy Suites Louisville East. We very much appreciate you choosing us for your travel and sharing your experience online for future travelers to see. We hope to see you again soon here at Embassy.

5 out of 5
Everything about this hotel is amazingl!! The atmosphere, the rooms, and the main floor are top shelf!!

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 7, 2020 by ef

Awesome! Thank you for sharing your experience. We were happy to have you with us during your recent trip to Louisville.

4 out of 5
The check in process was efficient and the lady at the front desk was abrupt and not friendly at all, but not rude.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 28, 2019 by ef

I am sorry about your check in experience. We hope to see you again during a future stay.

5 out of 5
The evening reception and breakfast buffet are awesome!!!

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 8, 2019 by ef

I'm happy to read you took advantage of Embassy's complimentary made to order breakfast and evening reception with cocktails and snacks.

2 out of 5
it was a good price for this hotel ,Cocktails and evening snacks was good and breakfast was very good . What I did not like was after taking my shower on 7/20 ,when exiting shower I slipped and fell on my backside on the floor ,I slowly got up to make sure nothing was broken which it didnt feel like it but was a little sore . I called the front desk and reported the incident and the clerk did not even asked me if i was okay instead asked me if I didn't put down the floor mat to which i said yes ,I told him that I was okay a little sore and just wanted them to know about it .. When I was checking out the front desk clerk which was not the same person that i spoke to was better than the person that I spoke to..

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by ef

Thank you for the feedback. We hope to see you again on a future trip to Louisville.

About the Embassy Suites Louisville East

Location 9940 Corporate Campus Dr, Louisville, KY 40223

Property Features

Embassy Suites Louisville East offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2046 square feet (184 square meters). The business-friendly Embassy Suites Louisville East also features gift shops/newsstands, laundry facilities, and express check-in. Self parking is free. This 3.5-star Louisville hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 2046 sq ft of conference space
  • 184 sq m of conference space
  • Built in 2002
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Embassy Suites Louisville East offers 150 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

  • In-room kitchenette
  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

The Post - This bar serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Atrium Cafe - Onsite restaurant. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hunting nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Free bicycles nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Louisville
  • Embassy Suites Louisville
  • Louisville Embassy Suites
  • Embassy Suites Louisville Hotel
  • Embassy Suites Louisville East Hotel
  • Embassy Suites Louisville East Hotel
  • Embassy Suites Louisville East Louisville
  • Embassy Suites Louisville East Hotel Louisville

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.