Your stay at this Florence hotel places you within a 10-minute walk of Belterra Casino and Ohio River. The Ridge Winery Tasting Room is within 6 miles (10 km) and Dagaz Acres Zipline Adventures is within 9 miles (15 km).
18-hole golf course
This smoke-free hotel features a golf course, a casino, and a full-service spa. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking is free for guests, and you can enjoy a meal in one of the 3 restaurants.
Oct 29, 2022 by AM
We apologize that we were unable to provide a great experience. I will work with the team as I hope to have you back as our guest in the future.
Aug 23, 2022 by Hotel Management
Thank you for your kind review we look forward to hosting you again in the future.
Apr 11, 2022 by Hayden
Thank you for letting us know! We greatly appreciate your feedback. If the issue occurs again, where you request a non-smoking room and yet you still smell smoke, we have options here that can help get rid of the smell. We have a spray, in addition to an o-zone machine that can be placed in there while you're down at the casino. Housekeeping has them on stand-by to help.
Feb 14, 2022 by AM
We apologize for not being able to accommodate your request for a non smoking room. We do offer both smoking and non smoking room preferences. We hope to be able to accommodate your request in the future.
Oct 8, 2021 by AM
Thank you for your kind words. We hope to have you back as our guest again soon.
May 26, 2021 by Hotel Management
We are sorry to hear you were not pleased with your stay. We apologize for your inconvenience and will investigate further into them. Unfortunately, we are not sure who you spoke with but alcohol cannot be comped in the state of Indiana. In regards to the steakhouse, it is always suggested to make reservations so you are guaranteed a table. Again, we apologize for any inconvenience this has caused.
May 11, 2021 by Hotel Management
Thank you for your feedback. We apologize about any inconvenience the roof remodel may have caused. We hope to have you back as our guest in the near future.
Apr 11, 2021 by AM
Thank you for your review.
Feb 5, 2021 by AM
Thank you for providing feedback as this allows us the opportunity to be better.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
The following facilities are closed on Friday and Saturday:
Belterra Casino Resort offers its guests a full-service spa, a golf course, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 55000 square feet (5110 square meters) and includes a conference center. A casino, a seasonal outdoor pool, and spa services are also featured at the business-friendly Belterra Casino Resort. Self parking is free. This 3.5-star Florence hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Belterra Casino Resort offers 608 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests can enjoy continental breakfast for a fee.
19 Steak and Seafood - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.
The Ultimate Buffet - This buffet restaurant serves breakfast, brunch, lunch, and dinner.
Stadium Sports Bar/Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Casino Cafe - This café serves breakfast, lunch, and dinner.
Out of Bounds Grill - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. Other recreational amenities include a seasonal outdoor pool.
Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Beleza Spa and Salon has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.