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4.4 out of 5

"The place was nicely decorated for Christmas. Everyone was very courteous and helpful. " More

By a verified traveler on Wed 30 Dec 2020

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Hotel Description

3-star guestrooms with free WiFi

In Martinsburg

You'll find Martinsburg Mall and Wonderment Puppet Theater within 2 miles (3 km) of this hotel. Apollo Civic Theatre and Martinsburg-Berkeley County Convention and Visitors Bureau are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, coffee/tea makers, and free local calls are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Oct 31 - Nov 1

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Martinsburg, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Martinsburg, an IHG Hotel

Everyone (1) Couples (1) Family (2)
1 out of 5
I booked King bed rooms, got 2 twins. Had a double booking and got 6 hours of run around from hotel and agency each blaming the other and refusing to correct the situation so they could charge me for the additional room. instead of just canceling the double booked room.

Posted by on May 17, 2021

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Comment from Hotel Management

May 18, 2021 by Christina, front office manager

Good morning, I am sorry about all the confusion during your stay. The rooms that you had booked were actually for standard rooms and due to availability, all we had were two queen rooms. When booking you want to make sure you actually pick the room type you want. If you pick standard, the room type is based on availability. Due to being a third party booking, we are unable to cancel or make changes to the reservation at the property level. You do have to contact the third party that you booked the reservation at. I do apologize again for all the confusion. Have a wonderful day!

5 out of 5
The place was nicely decorated for Christmas. Everyone was very courteous and helpful.

Posted by on Dec 30, 2020

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Comment from Hotel Management

Jan 3, 2021 by Christina, front office manager

Thank you for your kind review! We hope to see you again soon!

5 out of 5
I thought the atmosphere was really nice from the moment i walked in

Posted by on Nov 1, 2019

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Comment from Hotel Management

Nov 3, 2019 by Christina, front office manager

Good morning! Thank you for choosing the Holiday Inn Martinsburg and taking the time to provide your feedback. It was a pleasure accommodating you, and I am thrilled to hear you enjoyed your stay. We hope to have the pleasure of accommodating you again.

5 out of 5
Might have been the cleanest and nicest hotel I have ever comfortably stayed!

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 3, 2019 by Christina, front office manager

Good morning, Kris. Thank you so much for leaving your feedback! We hope to see you again soon.

4 out of 5

Posted by on Jan 7, 2019

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Comment from Hotel Management

Jan 8, 2019 by Christina

Thank you for choosing the Holiday Inn Martinsburg. I hope we get the pleasure of accommodating you again.

5 out of 5

I was thrilled with this hotel!

Pros: Quiet, pool
Cons: Poor breakfast
I was visiting at the VA hospital and loved this place. Close to the hospital, great breakfast, and a clean pool to relax with. They accepted my DOD cars for discount. Would and sid stay there several more times. Would recommend this hotel for any and all folks!!!

Posted by , from Wescosville Pa on Apr 12, 2011

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4 out of 5

nice stay

Pros: Close restaurants, Quiet
conventiently located, clean quiet room, nice stay restaurants in walking distance

Posted by , from Alabama on Feb 9, 2011

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5 out of 5

Nice hotel, very clean

Very good stay. Would recommend this hotel to everyone.

Posted by on Jun 10, 2009

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5 out of 5

Room was clean, indoor pool which was great

Our room was very clean, the indoor pool was great for the grandaughter. We ate breakfast at the hotel and the food and service was awesome!

Posted by on Aug 18, 2008

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5 out of 5

We'll Be Back!

After reading the other reviews on this site, I was a little leery about taking my kids with me, but it turns out that the hotel is no longer 'Martinsburg Health and Fitness Center' and my kids and I had the HUGE indoor pool all to ourselves! The upgraded rooms are amazing, and the renovations are making such vast improvements. Can't wait to return!

Posted by on Jun 8, 2006

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About the Holiday Inn Martinsburg, an IHG Hotel

Location 301 Foxcroft Avenue, Martinsburg, WV 25401

Property Features

Holiday Inn Martinsburg, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Holiday Inn Martinsburg, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Martinsburg hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 7514 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Martinsburg Station (3.1 km / 1.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Martinsburg, an IHG Hotel offers 120 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Martinsburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Heatherfields Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 10 per person (approximately)
  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Martinsburg
  • Holiday Inn Martinsburg
  • Martinsburg Holiday Inn
  • Holiday Inn Martinsburg Hotel Martinsburg
  • Holiday Inn Martinsburg Hotel
  • Holiday Inn Martinsburg
  • Holiday Martinsburg, An Ihg
  • Holiday Inn Martinsburg, an IHG Hotel Hotel
  • Holiday Inn Martinsburg, an IHG Hotel Martinsburg
  • Holiday Inn Martinsburg, an IHG Hotel Hotel Martinsburg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.