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Hacienda Xcanatun, Angsana Heritage Collection

5.0 star property
5-star luxury hotel near La Isla Mérida Cabo Norte

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Photo gallery for Hacienda Xcanatun, Angsana Heritage Collection

3 outdoor pools
Outdoor banquet area
Body treatments, aromatherapy, Thai massages, body wraps, body scrubs
2 bars/lounges, swim-up bar, poolside bar
Shower, rainfall showerhead, hair dryer, bathrobes
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Calle 20 s/n, Mérida, YUC, 97302
  • Popular LocationYucatán Siglo XXI Convention Center6 min drive
  • Popular LocationPaseo de Montejo7 min drive
  • Popular LocationLa Isla Mérida Cabo Norte7 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)28 min drive

Room options

View all photos for Xcanatun Pool Suite

Xcanatun Pool Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Xcanatun Pool Suite

10/10 Exceptional
  • 2034 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Itza Plunge Pool Suite - Double

Itza Plunge Pool Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Itza Plunge Pool Suite - Double

  • 958 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Naj Junior Suite - King

Naj Junior Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - King

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Yaab Ambassador Suite - Double

Yaab Ambassador Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Yaab Ambassador Suite - Double

  • 1130 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Yaab Ambassador Suite - King

Yaab Ambassador Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Yaab Ambassador Suite - King

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Kij Master Suite - King

Kij Master Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Kij Master Suite - King

10/10 Exceptional
  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

Sayab Governor Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Sayab Governor Suite - King

10/10 Exceptional
  • 1389 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Kij Master Suite - Double

Kij Master Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Kij Master Suite - Double

10/10 Exceptional
  • 947 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Sayab Governor Suite - Double

Sayab Governor Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Sayab Governor Suite - Double

  • 1389 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Naj Junior Suite - Double

Naj Junior Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - Double

10/10 Exceptional
  • 635 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Itza Plunge Pool Suite - King

Itza Plunge Pool Suite - King | View from room

Itza Plunge Pool Suite - King

  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior
Fiesta Americana - Merida
Pool
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4.6 out of 5, Wonderful, (1001)
The price is $151
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$189 total
includes taxes & fees
Jun 7 - Jun 8
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About the neighborhood

Mérida

In Mérida .Within 6 miles (10 km) of this Mérida hotel, you'll find Yucatán Siglo XXI Convention Center and La Isla Mérida Cabo Norte. Paseo de Montejo and Dzibilchaltun Ruins are also within 6 miles (10 km).

What's nearby

  • Plaza Galerias Mall - 6 min drive
  • Yucatán Siglo XXI Convention Center - 6 min drive
  • Paseo de Montejo - 7 min drive
  • La Isla Mérida Cabo Norte - 7 min drive
  • Yucatan Country Club - 13 min drive

Getting around

  • Mérida International Airport (MID) - 28 min drive

Restaurants

  • Mitica Burguers - 17 min walk
  • Hacienda Xcanatun By Angsana, Yucatan, Mexico - 5 min drive
  • Café Inédito - 17 min walk
  • La libertad - 6 min drive
  • Pollo Feliz - 5 min drive

About this property

Hacienda Xcanatun, Angsana Heritage Collection

5-star luxury hotel near La Isla Mérida Cabo Norte
Hacienda Xcanatun, Angsana Heritage Collection offers its guests 3 outdoor swimming pools and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hacienda Xcanatun, Angsana Heritage Collection. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

This Colonial Mérida hotel is smoke free.

  • 54 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hacienda Xcanatun, Angsana Heritage Collection offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with premium satellite channels and first-run movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Angsana Spa has 3 treatment rooms. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels
  • First-run movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free extra futon
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Outside food is not permitted on the premises.

Renovations and closures

The property will be renovating from May 15 2024 to July 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 20–40 for adults, and USD 20–40 for children
  • Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Hacienda Xcanatun, Angsana Heritage Collection to the airport?

Hacienda Xcanatun, Angsana Heritage Collection is 16 mi (28-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at Hacienda Xcanatun, Angsana Heritage Collection?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Hacienda Xcanatun, Angsana Heritage Collection on Jun 5, 2024 start from $185.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hacienda Xcanatun, Angsana Heritage Collection have an airport shuttle?

Hacienda Xcanatun, Angsana Heritage Collection offers an airport shuttle 24 hours a day, on request, for a charge of USD 48 per vehicle, one-way.

How close is Hacienda Xcanatun, Angsana Heritage Collection to the beach?

This hotel is 15.7 mi (25-min drive) from Progreso Beach.

Does Hacienda Xcanatun, Angsana Heritage Collection offer free breakfast?

Free breakfast isn’t offered at Hacienda Xcanatun, Angsana Heritage Collection, but local cuisine breakfast is offered for a fee of between USD 20 and 40 for adults, USD 20 and 40 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Hacienda Xcanatun, Angsana Heritage Collection?

No, there is no casino at this hotel, but Juega Juega Casino (6-min drive) and Diamonds Casino (10-min drive) are nearby.

What time is check-in at Hacienda Xcanatun, Angsana Heritage Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hacienda Xcanatun, Angsana Heritage Collection?

This hotel offers free valet parking.

Does Hacienda Xcanatun, Angsana Heritage Collection have a pool?

Hacienda Xcanatun, Angsana Heritage Collection features 3 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Hacienda Xcanatun, Angsana Heritage Collection have a restaurant?

Yes, there are 2 restaurants on site.

Does Hacienda Xcanatun, Angsana Heritage Collection have a spa?

Pamper yourself with a day at Angsana Spa, where you can enjoy body treatments, massages, and aromatherapy.

How close is Hacienda Xcanatun, Angsana Heritage Collection to downtown Mérida?

Hacienda Xcanatun, Angsana Heritage Collection is 7.5 mi away from Mérida.

Hacienda Xcanatun, Angsana Heritage Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 194 out of 250 reviews" "
Rating 8 - Good. 29 out of 250 reviews" "
Rating 6 - Okay. 12 out of 250 reviews" "
Rating 4 - Poor. 7 out of 250 reviews" "
Rating 2 - Terrible. 8 out of 250 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and definitely will be back!
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent pool.
Stayed 3 nights in Feb 2024

4/10 Poor

ROBERT, Lake Worth

Traveled with partner
Liked: Staff & service, property conditions & facilities
We eat breakfast only once. We were the only table and the service was very bad, the food when it finally arrived was terrible. Also very over priced.
Stayed 4 nights in Jan 2024

10/10 Excellent

Cale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! The staff and environment give a welcoming experience where we felt like we are in a paradise.
Stayed 3 nights in Oct 2023

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

scott, Sun City

Stayed 3 nights in Oct 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rodrigo

Stayed 2 nights in Sep 2023

10/10 Excellent

Elon

Stayed 2 nights in Sep 2023